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Travelodge Basildon Wickford Hotel

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58 Reviews from our TripAdvisor Community

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Showing 58: English reviews
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Geneva, Switzerland
Reviewed 1 week ago via mobile

Upon arrival I was pleased with the ample parking which made parking my large van easy, however as it was quite late I was then tasked with getting into the hotel to check in. The door was locked and even with pressing the buzzer several times it took a good 20 Minutes before being answered and me being let in....

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Helpful?
Thank Bobby_BlueGE
TravelodgeUK, Remy from the Social Media Team at Travelodge Basildon Wickford Hotel, responded to this review

Thank you for your review. We’re really sorry to hear that you felt disappointed with the service provided by our team members at Basildon Wickford Travelodge. On occasion our team are required to do important work behind the scenes meaning they are unavailable in the public areas. Please rest assured your feedback enables us to improve the service we offer....

Ipswich, United Kingdom
Reviewed 1 week ago

Very clean and tidy room. Staff very helpful. They don't provide a cooked breakfast you have to go to the pub next door (very good value) but if you prefer the hotel offers you breakfast in a box - cereal bar, muffins etc. Would def stay again.

Review collected in partnership with Travelodge
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Helpful?
Thank Carole S
TravelodgeUK, Remy from the Social Media Team at Travelodge Basildon Wickford Hotel, responded to this review

Thank you for submitting your review. We're so pleased you enjoyed your stay at our Basildon Wickford hotel and you experienced very clean, tidy accommodation during your visit. We will ensure the hotel team receives a copy of your kind feedback and we do hope to welcome you back very soon.

Royton
Reviewed 2 weeks ago

Stayed at this hotel for several years, but soundproofing of rooms is inadequate, got woken up early hours of the morning by screaming and shouting, won't consider going back again. Staff very friendly and helpful, room was kept clean, shame about the noise

Review collected in partnership with Travelodge
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Helpful?
Thank denis_stott
TravelodgeUK, Nicolas from the Social Media team at Travelodge Basildon Wickford Hotel, responded to this review

Thank you for your review and we are sincerely sorry for the disturbance you experienced during your stay. Whilst we do ensure that a member of staff patrols the corridors in the later hours and we do request that guests observe reasonable noise levels, we do apologise that these measures were not enough to make your stay more comfortable. Please...

London, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed in the family room after going to a party near by, the room was immaculate, clean ,and tidy, this i believe is down to kerry, she does a very good professional job, well done to you kerry. The place has been refurbished so its immaculate, in fact this place is cleaner than some other hotels ive stayed in....

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1Thank johnh054
London, United Kingdom
Reviewed 4 weeks ago

We ended up staying here due to everything in the vicinity being booked. A friend was having a birthday party nearby and we traveled from West London. We thought it would be ok to spend a few short hours here after the party. Whoa were we so wrong. We'd almost forgotten what basic hotels like this were like because for...

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Helpful?
Thank daniela_renee
TravelodgeUK, Remy from the Social Media Team at Travelodge Basildon Wickford Hotel, responded to this review

Thank you for taking the time to write a review with regards to our Basildon Wickford Travelodge Hotel. We are truly sorry to learn of the experience you have had whilst staying with us. We would kindly ask you contact one of our Customer Services Advisors via our website help form to look into this more thoroughly. Thank you again...

Reading
Reviewed 4 weeks ago via mobile

Clean, conveniently located hotel. Welcoming and efficient staff. Busy road outside but didn't hear any traffic. Wouldn't bother with the carvery next door for dinner - much nicer local pub 5mins away (the Rattendon Bell).

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Helpful?
Thank Helen T
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Basildon Wickford Hotel, responded to this review

Thank you for reviewing your stay with us at our Basildon Wickford hotel. It is our aim to offer our guests a comfortable and relaxing environment that is perfect for getting a great night’s sleep. That is why we're quite thrilled to hear that the comfort of your bed and the high standards of cleanliness helped achieved this for your...

Tamworth, United Kingdom
Reviewed 20 February 2017

Difficult to find the hotel due to recent housing estate build nearby. Bed and pillows a little hard, but Ok for a minimal stay. Had breakfast in the attached Toby Inn, which was great if you usually eat a big breakfast, but there was no cereal or fruit and yogurt option for those of us who don't eat cooked in...

Review collected in partnership with Travelodge
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Thank 572kathleene
TravelodgeUK, Remy from the Social Media Team at Travelodge Basildon Wickford Hotel, responded to this review

Thank you for submitting your review. We're sorry to learn of the difficulties you experienced with locating our hotel and you found our bed/pillows uncomfortable. Feedback such as yours is invaluable and we will ensure the hotel receives a copy of your comments. We do hope you choose to visit Travelodge again soon.

downham market
Reviewed 6 February 2017

stayed for one night, room was lovely and clean plenty of clean towels staff were lovely and were very polite, one member of staff even gave us more towels as my daughter had been sick in the car and she wanted to make sure that she could get clean

Review collected in partnership with Travelodge
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Helpful?
Thank clairecA1844VC
TravelodgeUK, Niki from The Social Media Team at Travelodge Basildon Wickford Hotel, responded to this review

Thank you for sharing your experience. We're pleased that you found your room to be clean and comfortable during your stay and that you found the staff to be very polite.We strive to provide a positive experience and are happy to see this was the case. Thank you for taking the time to write this review and we do hope...

Alsager, United Kingdom
Reviewed 6 February 2017

Basic rooms, shower head not working, with water flowing everywhere other than the holes, Bedroom & Beds clean, glad I did not pay too much. Ok for 1 night stay, no noise from outside but you can hear what going on in the rooms around you.

Review collected in partnership with Travelodge
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Helpful?
Thank tim s
TravelodgeUK, Niki from The Social Media Team at Travelodge Basildon Wickford Hotel, responded to this review

Many thanks for your review. It's great that you found your room to be clean and comfortable during your stay with us. We are sorry to learn that the shower head in your bathroom did not work properly. in such instances we would suggest to let our reception team know so that they can reallocate your room or fix the...

Reviewed 4 February 2017

Booked in for two nights. The good bits - easy access, friendly professional staff, and clean room. However as noted else where, sound proofing is a major issue for this hotel. You can hear every word spoken (as well as other noises) in the next room. On the first night had other guests shouting at each other into the early...

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Helpful?
Thank YottieMuz
TravelodgeUK, Niki from The Social Media Team at Travelodge Basildon Wickford Hotel, responded to this review

Thank you for your feedback. We are really sorry to hear of your experience. Please accept our sincerest apologies and we have passed your comments onto the hotel manager as this does not reflect Travelodge standards. Could we kindly ask you to contact one of our Customer Services Advisors via our website help form with your review to look into...

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Free Parking

Additional Information about Travelodge Basildon Wickford Hotel

Address: Runwell Road, Wickford SS11 7QJ, England (Formerly Innkeepers Lodge)
Region: United Kingdom > England > Essex > Wickford
Price Range: RM243 - RM455 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Basildon Wickford Hotel 2*
Number of rooms: 340
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Questions & Answers

Questions? Get answers from Travelodge Basildon Wickford Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on opposite side to A130.”
 of 5 bubbles B7152FJpeterw, 7 Dec 2016 | Read review
“Stay at another hotel if you want Internet connection or parking on a Saturday evening.”
 of 5 bubbles L7225ZVchristinec, 13 Mar 2016 | Read review
“There are no good rooms. They are all the same poor standard.”
 of 5 bubbles 36barryf, 9 Mar 2016 | Read review
“110 was great, ground floor”
 of 5 bubbles stephenp675, 23 Feb 2016 | Read review
“Room 203 was near to the stairs on the first floor and was well appointed.”
 of 5 bubbles 527IanE, 15 Feb 2016 | Read review
5 of 5