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Bintan Lagoon Resort

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Bintan Lagoon Resort
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2,512 Reviews from our TripAdvisor Community

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Showing 2,276: English reviews
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Singapore
Reviewed today NEWvia mobile

We did a 4 night family vacation for the 6 of us. The room rates were very attractive so we decided to try it out. The transfer to the hotel was smooth & fuss free. The check-in was a breeze & the reception staff were wonderful. Upon reaching our rooms we found them to be rather dark despite turning all...

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Thank judemel
Reviewed 3 days ago NEWvia mobile

We loved the bungalow for our large family, with the pool, and a large space to ourselves, a buggy to get around, the beach, good food. Will go back (we actually visited in July 2014, but tripadvisor does not allow to date reviews that far back).

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1Thank Christophe S
Reviewed 4 days ago NEWvia mobile

Nice location and set over a large resort area. Came to play Golf of which the courses are of a good standard and well kept. The cub house is ok with average food. Golf buggies are in desperate need of update. The BLR is an OK Hotel. General public areas are ok, several restaurants serving very average food. Rooms are...

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1Thank Mark B
Katy, Texas
Reviewed 5 days ago NEWvia mobile

It is at most a 3 star restaurant charging 5 star prices. The restaurants are extremely expensive. The rooms were shabby with stain spots all over. Total disregard to maintenance. The beaches were pathetic with all kinds of rubbish washed ashore with little to no cleaning. No wonder we were only one using the beach. Very disappointed with the resort....

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Thank zcxs20
Singapore, Singapore
Reviewed 1 week ago

We visited Bintan Lagoon Resort and stayed the weekend. The resort itself is beautiful and the pool and indoor areas were lovely. The rooms are quite tired and we unfortunately had a bit of an ant issue. Updates are necessary in bathrooms, as there was water leaking and rusty fixtures. Overall, we had a lovely weekend as it was the...

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2Thank tamitoohey
Singapore
Reviewed 1 week ago via mobile

Am at the bintan lagoon resort in Feb and this is what I experienced so far. Toilet flush was not working. Lights in the wardrobe was not working. The elevators were not working. We had to climb 4 floors everyday. Door was in repair while we were having dinner at the seafood restaurant. They didn't have absolute vodka when it's...

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Thank Jules Y
Reviewed 1 week ago

good service. nice and smily personel. good food. clean beach. the service vas very good . even when it was raining and i wanted just an ambrella to go at the gym they offer me to transport me till the gym, which was 70m from my building, by the small car.

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1Thank Paola Q
Singapore, Singapore
Reviewed 2 weeks ago via mobile

For resort hotel i give it 6 from 10. With certain amount of money, we should be able to have 4 to 5 star resort. The rooms furniture need to be replace, the lift doesnt show the floor number when its stop, ac is leaking, the pool dirty maybe because of the weather. Food not so tasty. You need to...

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1Thank ncynat
Singapore, Singapore
Reviewed 2 weeks ago via mobile

Came for Tour De Bintan and stayed for 2 nights because Nirwana was allegedly fully booked. Pros: The building architechture and landscaping does look pretty. The beach view is nice too. Free pick up from terminal even though we were meant to come to the hotel directly. Bed is quite comfortable. Cons: Room is outdated. There is sort of patches...

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Thank taniamurphy87
Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

First we come here the saving box broken, smelly room and guess what ? They don't offering us the room with beach view ..... of course at the end we have to upgrade to get that beach view and more cost. The food terrible and the price even more ...for such a terrible food you have europe price . And...

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1Thank Nata S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Bintan Lagoon Resort an Indonesian style resort with 470 rooms, villas and suites. A tropical paradise, only 75 minutes by our own private high speed ferry from Singapore direct to the resort. The resort has its own immigration terminal and fast track service. Sitting on the magnificent Pasir Panjang Beach, overlooking the South China Sea the 1.5Km beach is tranquil and unspoilt. Bintan Lagoon Resort is a tropical haven with over 300 hectares (766 acres)and includes 2 stunning championship golf course designed by Jack Nicholas, and Ian Baker Finch. The resort provides excellent meeting, incentive and team building facilities catering to groups from 10 to 1,000 people. Whether it is a family holiday, weekend break, romantic spa indulged getaway, a golfing break, or a company event in Paradise we are waiting to assist you. ... more   less 

Additional Information about Bintan Lagoon Resort

Address: Jl. Indera Segara site A12 | Bintan Utara, Lagoi, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Price Range: RM341 - RM647 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bintan Lagoon Resort 4*
Number of rooms: 470
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Also Known As:
Bintan Lagoon Hotel Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi
Hotel Style:
#4 Spa Hotel in Lagoi
#4 Luxury Hotel in Lagoi
#4 On the Beach Hotel in Lagoi
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Questions & Answers

Here's what travellers have asked, with answers from Bintan Lagoon Resort staff and other travellers.
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Questions? Get answers from Bintan Lagoon Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lovely view with a sea view room”
 of 5 bubbles tamitoohey, 11 Mar 2017 | Read review
“Rooms are horrible. Rather sleep on the beach.”
 of 5 bubbles ateetagrawal, 22 Feb 2017 | Read review
“Isolated location, price gouging by the resort, bring booz!”
 of 5 bubbles billd98, 18 Feb 2017 | Read review
“View of the beach rooms were very good”
 of 5 bubbles christineawolfe, 12 Feb 2017 | Read review
“Rooms nearer lobby may have better WiFi. Rooms at higher floors may have less chance for bugs coming in from the balcony.”
 of 5 bubbles ArnoldG83, 7 Feb 2017 | Read review
5 of 5