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Bintan Lagoon Resort

2,758 reviews
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Traveller (2360)
Room & Suite (599)
Pool & Beach (492)
Overview
  • Excellent20%
  • Very good37%
  • Average24%
  • Poor11%
  • Terrible8%
Travellers talk about
“bintan lagoon”(244 reviews)
“direct ferry”(74 reviews)
“rice”(181 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Bintan Lagoon Resort
Offers & Announcements: All-Inclusive Family Stay
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,758)Write a Review
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All reviewsbintan lagoondirect ferryriceterrace barangsoka villaleisure centregolf coursesea facing roomindian chefbeautiful resortdriving rangenice beachshort getawaywater sportsbeach sidewelcome drinkbanana boat
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681 - 685 of 2,503 reviews
Reviewed 25 February 2016

This is a large, seaside resort. Pros - Very friendly and helpful staff, very nice buffet breakfast, lunch and dinner, beautiful and clean pool, large, clean rooms (ours was Deluxe King), quiet. They advertise wifi in the public areas only but we had no problem...More

Thank expatbrian
Reviewed 25 February 2016

I booked through booking.com and when I arrived they couldn't find my booking even if I gave my confirmation number. the reason why is that they don't e-mails from the booking.com company. After checking out, a lady from front office called me that they accidentally...More

1  Thank Hotel0016
Response from BintanLagoon, Guest Relations Advisor at Bintan Lagoon ResortResponded 26 February 2016

Dear Hotel0016, We are sorry to read that this disappointing experience with the deposit tainted the rest of your stay with us. We apologize for all the misunderstandings that therefore ensued. In regards to the comments of your booking, the reservation from Booking.com was included...More

Reviewed 24 February 2016

Everything is super expensive there. The only thing free there is the swimming pool but who would wants to swim every day? Renting a car out to the nearest town is close to 100 sgd for 6 hours and you have to rent it for...More

Review collected in partnership with this hotel
Thank sharonppy
Reviewed 23 February 2016

I have been staying in Singapore for a couple of years but it's my first time in Bintan. I have always heard of Bintan and but never had the time to visit. Finally, I had the chance last weekend. We stayed at bintan lagoon resort...More

Review collected in partnership with ASUS 7 Stub App Tablet
Thank LevAgus
Response from BintanLagoon, Guest Relations Advisor at Bintan Lagoon ResortResponded 25 February 2016

Dear LevAgus, Thank you for taking the time to share this lovely review with us. I am delighted to hear that you received such wonderful service while with us, and found that all details were tended to during your stay. It is also great to...More

Reviewed 23 February 2016

As described in the title above. It is an all inclusive resort which has everything, however the Management takes undue advantage of its guests by pricing everything way above even Singapore Retail prices, as guests do not have an option to go anywhere. Rooms are...More

Review collected in partnership with this hotel
Thank Justwantitmyway
Response from BintanLagoon, Guest Relations Advisor at Bintan Lagoon ResortResponded 25 February 2016

Dear Justwantitmyway, Thank you for sharing your thoughts and highlighting areas of improvement, we will consider closely all your comments. Please excuse the areas that have not been to your liking, we are having many improvements in our installations and common areas at the moment,...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$83 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Lagoi
#6 Luxury Hotel in Lagoi
#6 On the Beach Hotel in Lagoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$83 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Lagoi
#6 Luxury Hotel in Lagoi
#6 On the Beach Hotel in Lagoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (2360)
Room & Suite (599)
Pool & Beach (492)
Dining (262)
Family and Play Areas (45)
Amenities (19)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
prateek k
8 February 2018|
AnswerShow all 5 answers
Response from Bintan L | Property representative |
Hi Prateek, all our F&B outlets offer vegetarian options for our guests. You can inform your server of your dietary requirement. Do try the yummy Indian food prepared by our two Indian chefs. You may also head for a... More
0
Votes
Eiliyah Q
31 January 2018|
AnswerShow all 5 answers
Response from Bintan L | Property representative |
Hey Eiliyah, For a group of 9 people, we recommend our Angsoka Villa which also comes with its own private pool! Our Cempaka Villa can occupy a maximum of 4 people with the current configuration and 6 with extra bed... More
0
Votes
IadCialimGuno
28 December 2017|
AnswerShow all 2 answers
Response from Milyangrye | Reviewed this property |
There are western and mix of asian restaurant.
0
Votes
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12345623
Room Tips
"Keep away from the lift."
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"Choose a sea facing room for nice sea views"
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"expensive place"
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"Choose rooms nearer to the hotel lobby as some rooms are quite a distance away, especially the chalets"
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