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Bintan Lagoon Resort

TravelocityUS$73*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$122*
US$73*
US$122*
US$73*
US$76*
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Bintan Lagoon Resort
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2,578 Reviews from our TripAdvisor Community

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Showing 2,336: English reviews
Singapore, Singapore
Reviewed 6 December 2015

Luckily we were staying in one of their 3BR villas so we were able to cook. F&B was very expensive. The pool was lovely; didn't try the beach eventhough if it was nearby. Was unable to take the direct ferry to the hotel from Singapore as the ferry was not operating due to monsoon season. The villas came with its...

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Helpful?
1Thank NoinahJaeb
BintanLagoon, Manager at Bintan Lagoon Resort, responded to this review

Dear NoinahJaeb, Thanks for taking the time to write this review. It is greatly appreciated and help us take corrective actions where necessary. We are glad that you loved the pool and enjoyed the complementary buggy. Please note we are currently reviewing our food and drinks pricing and we are doing deep comparison with resorts of the same level in...

Jakarta, Indonesia
Reviewed 6 December 2015

First of all, I am living in Jakarta, and understand the level of services that this sort of hotel is able to offer. What I expect is only basic services which meet Indonesian standards. However, only a few days stay was enough to notice that this hotel pretend to be a resort by: aggressive price settings for food and beverages...

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2Thank trip d
BintanLagoon, Manager at Bintan Lagoon Resort, responded to this review

Dear Trip d, Thank you very much for this review. We greatly appreciate that you took the time to share your feedback. It is unfortunate that your stay at BLR was not perfect and we are regretful for that. We have noted your comments on the room cleanliness and we will pass it on to the relevant manager so they...

Singapore, Singapore
Reviewed 5 December 2015 via mobile

I arranged for a last-minute surprise dinner for a friend's birthday and the Bintan Lagoon team was utmost helpful and generous. From arranging pick-up to providing a cake complete with balloons and card! Thank you Mr Gerald, Ms Nereng, Mr Jonni and staff! We had a blast!

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Helpful?
Thank Sarah W
BintanLagoon, Manager at Bintan Lagoon Resort, responded to this review

Dear Sarah, Thanks for your amazing review. I'm delighted that you had such a great time at Bintan Lagoon. I will pass on your compliments to Gerald, Nereng and Jonni. They really appreciate it when guests mention their names and I would like to say thanks on their behalf too. We sincerely hope you provide us with the opportunity to...

Singapore
Reviewed 3 December 2015

Place is nice. Facilities are many. But food is super duper pricy. Avrg meal for 2 adults and 1 child is approx S$50-60. Carry your own food if you can. If you are a non golfer dont even enter the golf club. the staff is just not interested and will completely ignore you unless you have golf education. The staff...

Review collected in partnership with this hotel
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2Thank ullas3
BintanLagoon, Manager at Bintan Lagoon Resort, responded to this review

Dear Ullas 3, Thank you very much for writing this review. We greatly appreciate you taking the time to write in to us. Your feedback only helps us to improve ourselves continuously in order to provide maximum satisfaction to our guests. Thank you for your positive notes on our facilities and staff members. We expect only excellence in service &...

Southampton, United Kingdom
Reviewed 1 December 2015

My wife and I booked a mini break with our son who was visiting us in Singapore. The direct ferry crossing is great although longer than the fast boat service to the port that is only 15 minutes away by bus. We booked into two adjoining rooms although they gave us rooms separated by one other - not a major...

Review collected in partnership with this hotel
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3Thank gcnewforest
BintanLagoon, Manager at Bintan Lagoon Resort, responded to this review

Dear Gcnewforest, Thank you very much for this review. We greatly appreciate that you took the time to write about our resort. We are glad to hear that you liked our resort, direct ferry service and Nelayan restaurant in particular, certainly some of our best assets in Bintan Lagoon. Thank you for your positive notes on our staff members. Excellence...

Singapore, Singapore
Reviewed 1 December 2015

It's a wonderful experience with just a small hiccups here and there, other than that, all is fine. Very nice and attentive staff, food wise abit at the costly end. As the hotel are under partial renovation, restaurant choices got reduced.

Review collected in partnership with this hotel
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Thank onebigspider
BintanLagoon, Manager at Bintan Lagoon Resort, responded to this review

Dear onebigspider, Thanks for your great review! As you pointed out, certain areas have gone under renovations, lobby area and Terrace bar, while some of them still are, leisure center. We are trying to enhance the Bintan Lagoon experience in every possible sense and this is just part of it. We are thankful for guests like you, patient and understanding,...

Singapore
Reviewed 1 December 2015

The hotel's facilities and the sea great but we were a little disappointed that most of the eateries and restaurants under renovation. That was quite boring during night. Food not that great too as compared to before 2 years ago.

Review collected in partnership with this hotel
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Helpful?
Thank honghee1929
BintanLagoon, Manager at Bintan Lagoon Resort, responded to this review

Dear Honghee1929, Thank you very much for this review. We greatly appreciate that you took the time to share your feedback on our resort. We are glad to hear that you liked our hotels facilities and the beach. Thanks for your kind words. As you noticed, certain areas are going through a complete revamp with upgrades being conducted to some...

Singapore, Singapore
Reviewed 1 December 2015

BLR is a good place to relax and also to enjoy the calmness. The first and the foremost thing I would like to let you all know is the food is damn expensive,infact much more than Singapore, which I was totally taken aback. Tips: Try to have good bf in the morning at Kopi-O. Restuarants rating wise=> Marshells is the...

Review collected in partnership with this hotel
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Thank RoshanGF
singapore
Reviewed 30 November 2015

If you want to take rest and enjoy with swimming pool and beach is sufficient means. this will be good choice. Buffet break fast in very good covering all style of food. Indian chef are also available to prepare any custom Indian food for your children is available.

Review collected in partnership with this hotel
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Helpful?
Thank rs_magesh
BintanLagoon, Manager at Bintan Lagoon Resort, responded to this review

Dear Rs_magesh, Thank you very much for writing this review. We greatly appreciate you taking the time to write in to us. Your feedback only helps us to improve ourselves continuously in order to provide maximum satisfaction to our guests. Thank you for your positive notes on our facilities and buffet breakfast. Thanks also for mentioning our indian chef Ghulam....

Singapore, Singapore
Reviewed 30 November 2015

A good place for relaxing, the whole seaside have lot of activities. The pier and Custom are in the own resort, is convenient for the elderly and kid, is a nice place for the whole family to stay.I will come again with my family.

Review collected in partnership with this hotel
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Thank Bettygan29

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Bintan Lagoon Resort an Indonesian style resort with 470 rooms, villas and suites. A tropical paradise, only 75 minutes by our own private high speed ferry from Singapore direct to the resort. The resort has its own immigration terminal and fast track service. Sitting on the magnificent Pasir Panjang Beach, overlooking the South China Sea the 1.5Km beach is tranquil and unspoilt. Bintan Lagoon Resort is a tropical haven with over 300 hectares (766 acres)and includes 2 stunning championship golf course designed by Jack Nicholas, and Ian Baker Finch. The resort provides excellent meeting, incentive and team building facilities catering to groups from 10 to 1,000 people. Whether it is a family holiday, weekend break, romantic spa indulged getaway, a golfing break, or a company event in Paradise we are waiting to assist you. ... more   less 

Additional Information about Bintan Lagoon Resort

Address: Jl. Indera Segara site A12, Lagoi, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Price Range: RM325 - RM769 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bintan Lagoon Resort 4*
Number of rooms: 470
Reservation Options:
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Also Known As:
Bintan Lagoon Hotel Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi
Hotel Style:
#4 Spa Hotel in Lagoi
#5 On the Beach Hotel in Lagoi
#5 Luxury Hotel in Lagoi
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Questions & Answers

Here's what travellers have asked, with answers from Bintan Lagoon Resort staff and other travellers.
52 questions
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Questions? Get answers from Bintan Lagoon Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors room will have view to the South China Sea. Make sure the wings your room is located have a working elevators.”
travel192802, 29 May 2017 | Read review
“Book to play golf on the quiet days of Mon - Thurs”
Travelguy1857, 20 May 2017 | Read review
“The East wing is closer to the secluded beach while the West wing is closer to the main building and pool”
ANErasmus, 20 May 2017 | Read review
“We were upgraded to sea view with balcony but that's because it was quiet I think.”
joanneg146, 7 May 2017 | Read review
“ask for rooms near reception if u have little kids. Ground floor is good”
Jasonfred, 2 May 2017 | Read review
5 of 5
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US$73* /night
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Prices are for 1 room, 2 adults
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