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Nirwana Gardens - Nirwana Resort Hotel

Agoda.comUS$102*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$142*
US$102*
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US$128*
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Nirwana Gardens - Nirwana Resort Hotel
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1,336 Reviews from our TripAdvisor Community

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Showing 1,131: English reviews
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Reviewed 6 days ago NEWvia mobile

Pros: - the stretch of beach here is beautiful! Probably even better than the Banyan tree - fantastic spread for breakfast, lots of variety and it changed every day - rooms were quite spacious and the beds were very comfortable - we struggled to get up each day! - everyone around the hotel was very friendly and helpful Cons: -...

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Helpful?
Thank Antonia A
Reviewed 1 week ago

Although the rooms were a little dated, the attitudes and excellent service of the staff made the stay an unforgettable one. Almost all staff, including the cleaning crew, has tried to go the extra mile and was friendly.

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Helpful?
Thank aviela311
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear aviela311, Thank you for taking the time to share your experience. We will share your lovely comments with our team, and we are sure that this will serve as an encouragement to the staffs as we strive to continuously improve the quality of our services and to do even better for our guests. On behalf of all the staff...

Jakarta
Reviewed 2 weeks ago via mobile

It's been my first time at Bintan, and it's amazing to have this place as my hotel. The room isn't that big but the view, the beach, pools, it's nice. They serve lots variety of breakfast menu and lots of activities at the hotel

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Helpful?
Thank Feli C
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Feli C, Thank you for taking the time to share your experience, we truly appreciate your positive comments about our facilities and beach location. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting our resort. We look forward to have you back for yet another enjoyable stay...

Singapore
Reviewed 2 weeks ago

We booked a premier room with queen size bed for a family of 3 in Nirwana Resort Hotel over the recent Labour Day long weekend. We were the first few through the Immigration and Baggage Reclaim as we'd travelled on Emerald Class on the ferry. However, we had to wait for 30 minutes for the resort shuttle bus to fill...

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Helpful?
3Thank Xuan P
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Xuan P, Thank you for your feedback. We are delighted to know that the food at Neydles House was up to your expectation and your child enjoyed the programs at kids' club. However, I was disappointed to read that you did not have a pleasant check-in experience and to hear the service level weren't up to the standard you've...

Reviewed 3 weeks ago via mobile

Visited the hotel for a 3 days 2 nights family holiday. Stayed in a suite with connecting premium room. Pros: the view was nice with a beautiful pool, nice beach. Staff were all very friendly and helpful. Although unable to have our suite for early checkin, they did let us have the premium room upon arrival at 10am. Rooms were...

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Helpful?
1Thank Peiyi C
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Peiyi C, Thank you for taking the time to share your experience. We are glad to know that your room accommodations and the seafood at The Kelong Seafood Restaurant were satisfactory. Regarding your other concerns, we will address your feedback directly to the management and we appreciate your valuable feedback as it helps us identify the areas we can...

Singapore, Singapore
Reviewed 3 weeks ago

Beautiful family resort only 10 minutes away from ferry terminal. Nice layout on paradisiac beach, comfortable rooms and great pool overlooking the garden and the beach. Noodle house restaurant is absolutely delicious but the pool restaurant is average. Positive points : layout, comfort, efficient staff, ferry checking in, lots of activities Only negative point is the dramatic lack of sun...

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Helpful?
1Thank Diane I
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Diane I, Thank you for taking the time to share your experience. We are pleased to know that you enjoyed your stay with us and we will share your feedback with the management to continuously improve the service we offer. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and...

Singapore, Singapore
Reviewed 3 weeks ago

We spent a long weekend here with the family. The situation of this hotel complex (this hotel is only a part of a group of hotels that share facilities such as pools, restaurants, attractions) is very very nice. The beach is close, has fine, clean sand and the sea is good for swimming. The pool with the pool bar is...

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Helpful?
Thank soetwa
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear soetwa, Thank you for taking the time to share your experience. I am truly delighted that you and your family were comfortable and able to enjoy the facilities provided. We would like to get in touch to find out more about the room you were not impressed with. We would greatly appreciate if you could email us at marketing@nirwanagardens.com.sg...

Singapore, Singapore
Reviewed 3 weeks ago

On a working retreat and like the meeting rooms that has high ceiling. Gave an open feel to it with a huge standing projector screen. However, the food served during the breaks could be better. But i like a particular drink of local blended ingredient. Rooms are ok as this hotel is not new, perhaps a refurbishment is required to...

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Helpful?
Thank harmizan
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear harmizan, We are pleased to know that you enjoyed your business trip with us and that our staffs’ services have been able to make you feel very welcome. We are working hard to make improvements to the resorts and our current completed project includes Neydles House and renovation work done to Banyu Biru Villa and the latest new category...

Reviewed 4 weeks ago via mobile

I stayed where for 2nights.Very near the Singapore approx 60 mins and very nice location. Wide spread with Avery nice private beach. Rooms are old but at such a beautiful location who want to stay at room.? Very cooperative staff and had awesome indian food.

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Helpful?
Thank Raghavendra U
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Raghavendra U, Thank you for taking the time to share your wonderful experience. We are pleased to know that your time with us was enjoyable and you found our hotel conveniently located. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting our resort. We can’t wait to...

Reviewed 4 weeks ago

This is a typical dose of Indonesian hospitality! Catch the ferry across from Singapore to Bintan, then shuttle in air-conditioned comfort right to the entrance of the resort. Enjoy watching the dancers as you check in, then relax at one of the many bars or restaurants for a cold beer. This was a family getaway for us, so the appeal...

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Helpful?
Thank Chris H
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Chris H, Thank you for taking the time to share your wonderful experience. We are pleased to receive your kind review and to know that you enjoyed the Kids' Club program along with the dining choices at our resort. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Nirwana Resort Hotel has 241 guestrooms including 29 suites, all with sweeping sea, pool or garden views. Full modern amenities and facilities are available to guests, and our ensemble of restaurants and bars will satisfy the most discerning taste buds. With a full and comprehensive range of activities lined up for guests, diverse interests and pursuits are matched with top quality facilities and services. *Nirwana Resort Hotel guests have access to all facilities and restaurants within Nirwana Gardens ... more   less 

Additional Information about Nirwana Gardens - Nirwana Resort Hotel

Address: Jl. Panglima Pantar | Bintan Resorts, Lagoi, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Price Range: RM456 - RM950 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Nirwana Gardens - Nirwana Resort Hotel 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi
Hotel Style:
#3 Spa Hotel in Lagoi
#4 On the Beach Hotel in Lagoi
#4 Luxury Hotel in Lagoi
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Questions & Answers

Here's what travellers have asked, with answers from Nirwana Gardens - Nirwana Resort Hotel staff and other travellers.
29 questions
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Questions? Get answers from Nirwana Gardens - Nirwana Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a higher floor room as our room is near the pool restaurant and is quite noisy during early hours and late at night”
918xuanp, 8 May 2017 | Read review
“get a beach view - don't stay stuck at the pool and go to the sea”
596dianei, 2 May 2017 | Read review
“Ask for a renovated room.”
soetwa, 2 May 2017 | Read review
“choose a beach view room”
harmizan, 1 May 2017 | Read review
“the place is quieter mid-week... also make use of happy hour!”
C9317WAchrish, 26 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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