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Nirwana Gardens - Nirwana Resort Hotel

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Nirwana Gardens - Nirwana Resort Hotel
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1,299 Reviews from our TripAdvisor Community

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There are newer reviews for Nirwana Gardens - Nirwana Resort Hotel
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Showing 1,099: English reviews
Bucharest Romania
Reviewed 1 week ago via mobile

cozy resort for a quick weekend getaway. facilities were good. the wide stretch of beach is really nice. services were good and so was the food at the restaurant, especially breakfast. room was clean.

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Helpful?
Thank Ghidusha
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Ghidusha, Thank you for taking the time to share your wonderful experience. We are glad to know that your time here was satisfactory and you had the opportunity to enjoy our facilities. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting our resort. We can’t wait to...

Reviewed 2 weeks ago

Arrival at the hotel was greeted by few talented dancer. Very traditional and warm welcome from the staffs. Room was clean and all the surrounding just an amazing. I had a fabulous morning and evening, day and night with the view of the sea. Relaxing and closer to nature. Overall staff service from the Reception, Coffee House, Poolside Bar and...

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Helpful?
Thank Norzuliana Z
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Norzuliana Z, Thank you very much for your kind words on TripAdvisor following your stay. Your kind words are encouraging and we are pleased to be of service. I am glad you enjoyed your birthday staycay with us. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting...

Reviewed 2 weeks ago via mobile

Stayed here for convenience during the Tour de Bintan and it certainly was convenient. Bike friendly and has all the facilities you would expect from a reset hotel. However I found the prices crazy. As we live in Singapore and I travel for work extensively in Indonesia I have a good idea of prices and this place is more expensive...

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Helpful?
Thank Dodgydawson
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Dodgydawson, Thank you for taking the time to share your feedback with us. I am sorry to know that the stay was not up to your expectation and regarding your other concern, most of our F&B outlets are operating; here's a list of them in operation - Dino Bistro, The Poolside, The Coffee Shop, Pool Bar, Neydles House, Spice...

Singapore
Reviewed 3 weeks ago via mobile

We stayed here for the Tour De Bintan event. With a toddler and a bike, it was a convenient location. The resort does look a little dated but that's how resorts by the beach are due to erosion. We like how convenient it is to walk the entire Nirwana compounds but one thing that stands out massively is the price...

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Helpful?
Thank foliobylisa
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear foliobylisa, Thank you for taking the time to share your experience. We are pleased to know that you found our hotel conveniently located. However, I am sorry that the prices did not meet your expectations and I will pass on your feedback to the management and continuously work on improving our services. On behalf of all the staff of...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Like the fast travel from Bintan jetty to the resort, the fast and easy getting of rooms and check in. And trying the jetski, atv ride, horse ride, paintball, archery, etc! Service from staff was good! And the food down there 👍! Worth to try but some of the activities are abit pricey, end up sharing the hour with Friend...

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Helpful?
Thank ShirleyXueLi
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear ShirleyXueLi, Thank you very much for your kind words on TripAdvisor following your stay. We are glad you enjoyed the activities and it is an honor to read that your time with us was memorable thanks to the quality of service. Thank you for your great ratings and for selecting our resort. We can’t wait to have you back...

Singapore, Singapore
Reviewed 3 weeks ago

Love my whole experiences. Must go it makes you really relax and friendly staffs overwhelmed you. Room were great now under renovation so it sure be better in future. Will definitely return and i hope theres local food by the beach!

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Helpful?
Thank norainis2017
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear norainis2017, We are pleased to know that you enjoyed your stay with us. We strive to be a great hotel guest’s love and we are glad that we met your expectations during your stay. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting our resort. We can’t...

Shenyang, China
Reviewed 3 weeks ago

As the picture, the swimming pool is amazing. Walking along the seaside and facing the breeze, enjoy ourselves naturally. You could find some little wild animals in the hotel, they are so cute that make you can't help taking photos.

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Helpful?
Thank yongl387
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear yongl387, Thank you for taking the time to share your wonderful experience! We are glad you enjoyed the facilities provided and it is our pleasure to be able to offer our guests a pleasant experience. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting our resort. We...

Reviewed 3 weeks ago

Place is a bit old not so modern, needs a bit of upgrading specially the lights. The pool area is boring due to insufficient lights around. But Nirwana have a lot of things to do overnight stay is not enough. Room is OK as well. Food is a bit expensive.

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Helpful?
Thank Mark D
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear Mark D, Thank you for staying with us! We are glad you find that a night stay is not enough due to the wide range of activities available and we have also carefully noted on the points you raised. We will addressed them to the management to work on improving our service. On behalf of all the staff of...

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 4 weeks ago

We were a big group family and friends with varying interests and all enjoyed to the full. Nice clean place with a lot of things to do and most importantly to relax by beachside. The most enjoyable was the hammock by the beachside.

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Helpful?
Thank A TripAdvisor Member
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear guest, Thank you for taking the time to share your wonderful experience. It is our pleasure to be able to offer our guests a pleasant experience. I am glad your family, friends and yourself enjoyed your time at Nirwana Gardens. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and...

Singapore, Singapore
Reviewed 5 weeks ago via mobile

I was there with my husband in mid Feb for a short vacation over the weekend and the experience was pleasant. We stayed at the Premier Room, overlooking the sea. While in the shuttle bus reaching the hotel, we were greeted with beautiful warm lights surrounding the facade of the main entrance. The staff at the counter were friendly and...

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Helpful?
Thank charlottetoh
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Nirwana Resort Hotel, responded to this review

Dear charlottetoh, Thank you for taking the time to share your great experience. We are glad to know that your room accommodations were satisfactory and you had the opportunity to try Neydles House. We have carefully noted the points you raised regarding the buffet breakfast spread, restaurant prices and the masseuse at Anindya. We will addressed your feedback to the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Nirwana Resort Hotel has 245 guestrooms including 31 suites, all with sweeping sea, pool or garden views. Full modern amenities and facilities are available to guests, and our ensemble of restaurants and bars will satisfy the most discerning taste buds. With a full and comprehensive range of activities lined up for guests, diverse interests and pursuits are matched with top quality facilities and services. *Nirwana Resort Hotel guests have access to all facilities and restaurants within Nirwana Gardens ... more   less 

Additional Information about Nirwana Gardens - Nirwana Resort Hotel

Address: Jl. Panglima Pantar | Bintan Resorts, Bintan Island, Lagoi, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Price Range: RM479 - RM1,090 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Nirwana Gardens - Nirwana Resort Hotel 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi
Hotel Style:
#3 Spa Hotel in Lagoi
#3 Luxury Hotel in Lagoi
#3 On the Beach Hotel in Lagoi
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Questions & Answers

Here's what travellers have asked, with answers from Nirwana Gardens - Nirwana Resort Hotel staff and other travellers.
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Questions? Get answers from Nirwana Gardens - Nirwana Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for bigger room; deluxe or higher room, if you plan to bring your family Request a renovated room (if there is any)”
 of 5 bubbles r0miu, 22 Mar 2017 | Read review
“Best View, Best Location, Friendly Hotel”
 of 5 bubbles norzulianaz, 11 Mar 2017 | Read review
“There are 3 family members, so they give us an extra bed. ”
 of 5 bubbles yongl387, 27 Feb 2017 | Read review
“Go for a room with a balcony”
 of 5 bubbles carlcharo, 13 Feb 2017 | Read review
“Rooms are a bit run down. We booked a Nirwana Suite connected to a Nirwana Premier for the family. Internet connection in room is lousy too. ”
 of 5 bubbles lihchynh, 30 Dec 2016 | Read review
5 of 5