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Natra Bintan, a Tribute Portfolio Resort

Jl. Raya Haji Km 1, Lagoi, Bintan Regency, Riau Islands Province 29152 Indonesia
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Traveller (2053)
Dining (151)
Videos (1)
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About

#1 of 1 special resort in Lagoi
Location
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Travellers' Choice
A family-friendly glamping vacation with overlooking the stunning Crystal Lagoon Southeast Asia’s first and largest man-made seawater lagoon on Bintan Island, Indonesia. Collaborated with Treasure Bay Bintan for resort activities, guests can have fun and get 20% discount. The lush resort grounds host safari-inspired tents with private patios boasting garden or lagoon views. Every glamping accommodation features king-sized beds, LED TVs, mini-refrigerators, sofa beds, outdoor rainforest showers, free Wi-Fi and air conditioning. Indulge in delicious cuisine or sunset cocktails overlooking the lagoon at The Patio Restaurant and Bar or arrange a barbecue on your tent patio. Resort is providing free shuttle service from and to Bandar Bentan Telani Ferry Terminal. Other facilities include a pickup and drop off transportation to Raja Haji Fisabilillah International Airport with additional cost, tour desk, meeting & banquet facilities and spa. Take a guided kayak tour through the private mangroves, golfing at Bintan Golf Club or hiking in the rainforest of Gunung Bintan.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycle rental
Boating
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Valet parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Poolside bar
Water park
Water sport equipment rentals
Walking tours
Car hire
Taxi service
Banquet room
Meeting rooms
Body wrap
Couples massage
Manicure
Massage
Pedicure
24-hour security
BBQ facilities
Baggage storage
Concierge
Picnic area
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Cable / satellite TV
Whirlpool bathtub
Telephone
Bottled water
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Languages Spoken
Indonesian, Malay
Hotel links
Special Offer:Earn points toward free nights.
891Reviews97Q+A100Room tips
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Khalid Sani wrote a review Today
Singapore1 contribution
We had the romantic dinner during our stay. Excellent three course meal - starter, main course and dessert. Decor set up by the lagoon helped the ambiance. We had good service by Evan & Yogi who served us that night. Good way to create memories. Dinner was away from the crowd giving us privacy.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CDO wrote a review 7 Feb
Singapore, Singapore24 contributions1 helpful vote
We celebrated my birthday at Natra Bintan and it was a memorable stay. Was touched by the complimentary cake and decorations in the tent. All the staff that you meet across the property will greet you with a smile & "good morning/afternoon/evening". Their warmth and personal touch to their service is admirable. Activities at the lagoon is handled by Treasure Bay which offers guests of Natra Bintan a 20% discount. There isn't many food choices (place wise) but thankfully the food at The Patio was overall decently good. We enjoyed their breakfast spread (so many options but so little stomach space), the BBQ package at your tent is a great touch and fun for families to cook your own food while having a relaxing dip in your own whirlpool (if your tent has one).
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natra Bintan a Tribute Resort, Pemilik at Natra Bintan, a Tribute Portfolio Resort
Responded 6 days ago
Dear Cheyochan, Thank you so much for sharing your amazing experience! We are truly delighted to hear how much you enjoyed your stay with us. We strive to deliver a memorable holiday for our guests, and we are truly delighted you received a taste of this experience during your stay. Nothing pleases us more than to know your visit was memorable. Once again thank you and please let us know if you need anything. We’re all looking forward to welcoming you back again soon. With warmest regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rebecca T wrote a review Jan 2024
1 contribution
Really love the ambience in Patio Restaurant and suits when gather with friends. Special thanks to Mila, Andika, when providing the humble services and explain the menu. Thanks to Musyafah that cook to the satay for us. Soooo tasty!! Thanks Natra definitely will comeback
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Date of stay: January 2024
Value
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natra Bintan a Tribute Resort, Pemilik at Natra Bintan, a Tribute Portfolio Resort
Responded 3 weeks ago
Dear M6528RGrebeccat, Thank you so much for sharing your amazing experience! We are truly delighted to hear how much you enjoyed your stay with us. We strive to deliver a memorable holiday for our guests, and we are truly delighted you received a taste of this experience during your stay. Nothing pleases us more than to know your visit was memorable. We definitely will share the positive feedback to all team especially Mila, Andika and Musyafah for delivering great hospitality to our guests. Once again thank you and please let us know if you need anything. We’re all looking forward to welcoming you back again soon. With warmest regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Venture32451405855 wrote a review Jan 2024
1 contribution1 helpful vote
+1
The hospitality is top notch. They will do their best to accommodate whatever request that you have. Their front staff & kitchen staff are very friendly. All you have to do is let them know what u need and they will do their best to accommodate.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Best if you have WhatsApp. They respond very quickly and do their best to fulfil your request.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Natra Bintan a Tribute Resort, Pemilik at Natra Bintan, a Tribute Portfolio Resort
Responded 3 weeks ago
Dear Venture32451405855 Thank you so much for sharing your amazing experience! We are truly delighted to hear how much you enjoyed your stay with us. We strive to deliver a memorable holiday for our guests and we are truly delighted you received a taste of this experience during your stay. Nothing pleases us more than to know your visit was memorable. Once again thank you and please let us know if you need anything. We’re all looking forward to welcoming you back again soon. With warmest regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Abby K wrote a review Jan 2024
Singapore, Singapore171 contributions48 helpful votes
+1
What a lovely surprise with the traditional dance to welcome us on arrival. The hotel is just a short 5 mins drive from Belani Ferry Terminal. There will be a staff waiting at the ferry terminal at every ferry arrival time. There is a beautiful man-made lagoon in near the reception and restaurant, which combines the pool and water activities in 1 place. You can also sit at the restaurant and enjoy the breathtaking view of the lagoon. They have wonderful staff at the Hotel and everyone is so helpful and friendly. We were greeted by Reza who really made our stay. We were there to celebrate my husband’s birthday and our anniversary. We were delighted to get a complimentary room upgrade despite me only being a Silver MB member. The team decorated our room and we received 2 cakes to celebrate this occassion. Truly a wonderful surprise. We were upgraded to a safari tent that comes with a private jacuzzi. What a treat! The team members also make an effort to remember not just my name, but my husband as well. Bellman Agus, Reza at the front desk and Sanjay from Patio restaurant. My husband and I really loved our stay and especially the exceptional service from the team. We will definitely come back. Thank you for making our stay a wonderful one.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Natra Bintan a Tribute Resort, Pemilik at Natra Bintan, a Tribute Portfolio Resort
Responded 18 Jan 2024
Dear Abby K, Thank you for sharing your wonderful experience with us! We are thrilled to learn about the joy you found in your stay. Providing our guests with an unforgettable holiday is our utmost priority, and we are overjoyed that you had a taste of this during your time with us. Your satisfaction is our greatest reward, and knowing that your visit was memorable brings us immense joy. We will be sure to pass on your positive feedback to the entire team, especially acknowledging Bellman Agus, Reza at the front desk, and Sanjay from the Patio restaurant. Once again, thank you for your kind words, and please don't hesitate to reach out if you need anything. We eagerly anticipate the opportunity to welcome you back soon. Warmest regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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alexlamhc wrote a review Dec 2023
Singapore, Singapore2 contributions2 helpful votes
Another memorable and enjoyable stay at this beautiful resort…our third visit this year haha! We just love this place esp our kids…excellent hospitality, comfortable tent, super big and safe lagoon, fun activities and locality. But I must admit the quality of food at Christmas Eve buffet could have been better given the high price. What impressed us most is the amazing staff and their service. They are all so smily, friendly, attentive and genuine. Even the service and advice provided by their taxi guide Mr Firman was excellent and professional. Thank you ALL for making our stay so enjoyable every time! Really can’t wait to come back here again!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natra Bintan a Tribute Resort, Pemilik at Natra Bintan, a Tribute Portfolio Resort
Responded 1 Jan 2024
Dear Alexlamhc, We would like to thank you for taking time to write for the review pertaining to your recent visit to our Resort and also for the perfect rating. We are delighted to learn that you had an excellent stay with us and particularly value our Resort. The comfort of our guests is of paramount importance to us. We do take pride in catering to our guests' needs the best way we can. If you're traveling to Bintan Island again soon, please don't hesitate to call us. We all look forward to welcoming you and your family back at our resort. Warmest regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Happiness03781429580 wrote a review Dec 2023
1 contribution
We booked 5 Lagoon View tents for 2 nights (17-19Dec23) , expecting them to be in the front row facing the lagoon. However, the resort placed all our tents in the second row, claiming they were still Lagoon View tents. Positive Highlights: 1. Excellent service from all staff members, displaying a friendly and helpful attitude. 2. BBQ at the tents was efficiently set up and cleaned, with fresh and tasty prawns and well-prepared veggie sticks. ( However, we suggest considering the option of having a staff member cook for guests to enhance the experience further; Unfortunately, this service was not offered to us; we only found out after seeing our neighbors' tent enjoying a staff-service BBQ.) 3. Spacious rooms with good amenities. 4. Fast response from staff to our requests. Negative Points: (1) Housekeeping needs improvement; room floors were consistently dusty. (2) Mattresses in our tents were sagging or sinking. (3) 3/10 in our group experienced sandfly or insect bites from lagoon area. (another 6pax not play in lagoon/pool side) Despite these challenges, we want to emphasize that we had an enjoyable time during our stay. We believe addressing these issues would enhance the overall satisfaction of guests at your resort.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natra Bintan a Tribute Resort, Pemilik at Natra Bintan, a Tribute Portfolio Resort
Responded 27 Dec 2023
Dear Happiness03781429580, We would like to thank you for taking time to write for the review pertaining to your recent visit to our Resort and also for the good rating and the details of positive highlights. We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Kindly to inform you that for the BBQ in tent, the cook helper is based on request with additional charge IDR 550K++ per person. Therefore, we believe your neighbour is using this extra charge service. We do strive to give every guest a wonderful and memorable stay, but clearly, we failed to meet expectations on this occasion especially on some negative points mentioned, and we definitely will cascade this feedback to departement related for improvement. We thank you again for sharing your thoughts as we definitely can learn from this, and hope to get the chance to welcome you back and to our property, so as to leave a more favorable impression with you then. With warmest regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NikoGunadi wrote a review Dec 2023
Singapore, Singapore8 contributions6 helpful votes
Excellent getaway accommodation to relax and rejuvenate. Impeccable service from staff, pak Eno, who helped our ferry booking, Alwi and Evan who provide memorable dinner. The room is amazing and jacuzzi is a plus point. The breakfast and dining menu are also amazing.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natra Bintan a Tribute Resort, Pemilik at Natra Bintan, a Tribute Portfolio Resort
Responded 20 Dec 2023
Dear NikoGunadi Thank you so much for sharing your amazing experience! We would like to thank you for the rating given and the positive feedback. We will definitely share this with our team. We are truly delighted to hear how much you enjoyed your stay with us. We strive to deliver a memorable holiday for our guests and we are truly delighted you received a taste of this experience during your stay. Nothing pleases us more than to know your visit was memorable. Once again thank you and please let us know if you need anything. We’re all looking forward to welcoming you back again soon. With warmest regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paradise707213 wrote a review Dec 2023
2 contributions
Took my partner for a weekend escape for her birthday. The resort is excellent and the food was great. We enjoyed a romantic dinner by the lagoon and was served by Alwi and Evan, who looked after us during the meal service. Compliments to the chef and the team and the service was excellent and it was better than anything we have experienced in Singapore.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natra Bintan a Tribute Resort, Pemilik at Natra Bintan, a Tribute Portfolio Resort
Responded 18 Dec 2023
Dear Paradise707213, We would like to thank you for taking time to write for the review pertaining to your recent visit to our Resort and also for the perfect rating. We will definitely share this with Mr. Alwi and Mr. Evan and the whole team. We are delighted to learn that you had an excellent stay with us and particularly value our Resort. The comfort of our guests is of paramount importance to us. We do take pride in catering to our guests' needs the best way we can. If you're traveling to Bintan Island again soon, please don't hesitate to call us. We all look forward to welcoming you and your family back at our resort. Warmest regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark Lester B wrote a review Dec 2023
1 contribution
The foods are really nice. All the hotel staffs are very hospitable and cheerful, they make our day with positive vibes and wonderful, credits to Alwi and Evan who made our romantic dinner very smooth, romantic and they are very punctual. For the personell in charge to our rooms; Before we arrived at the hotel, We requested for special arrangement to our room for our wedding anniversary and they never fail to impressed us. We definetly come back here again and will recommend to our friends.
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Date of stay: December 2023
Value
Location
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Trip type: Travelled as a couple
Room Tip: Must have accesible convenience store that can buy chips and sweets 😊
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natra Bintan a Tribute Resort, Pemilik at Natra Bintan, a Tribute Portfolio Resort
Responded 18 Dec 2023
Dear 796marklesterb, We would like to thank you for taking time to write for the review pertaining to your recent visit to our Resort and also for the perfect rating. We will definitely share this with Mr. Alwi and Mr. Evan and the whole team. We are delighted to learn that you had an excellent stay with us and particularly value our Resort. The comfort of our guests is of paramount importance to us. We do take pride in catering to our guests' needs the best way we can. If you're traveling to Bintan Island again soon, please don't hesitate to call us. We all look forward to welcoming you and your family back at our resort. Warmest regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 769 - RM 1,089 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Canopi Bintan, a Tribute Portfolio Resort
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBintan RegencyBintan IslandLagoi
NUMBER OF ROOMS
100
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NATRA BINTAN, A TRIBUTE PORTFOLIO RESORT (R̶M̶ ̶7̶5̶5̶) RM 702: UPDATED 2024 Reviews, Price Comparison and 2,110 Photos (Bintan Island, Riau Islands) - Tripadvisor

Frequently Asked Questions about Natra Bintan, a Tribute Portfolio Resort
Which popular attractions are close to Natra Bintan, a Tribute Portfolio Resort?
Nearby attractions include D'Bintan Salon Day Spa (2.1 km), Nirwana Beach Club (3.9 km), and Banyan Tree Temple (2.8 km).
What are some of the property amenities at Natra Bintan, a Tribute Portfolio Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Natra Bintan, a Tribute Portfolio Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Natra Bintan, a Tribute Portfolio Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Natra Bintan, a Tribute Portfolio Resort?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Natra Bintan, a Tribute Portfolio Resort?
Conveniently located restaurants include Warung Yeah!, The Kelong Seafood Restaurant, and Saffron.
Are there opportunities to exercise at Natra Bintan, a Tribute Portfolio Resort?
Yes, guests have access to a pool during their stay.
Does Natra Bintan, a Tribute Portfolio Resort offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Natra Bintan, a Tribute Portfolio Resort?
The staff speaks multiple languages, including Indonesian and Malay.
Does Natra Bintan, a Tribute Portfolio Resort have any great views?
Yes, guests often enjoy the lagoon view available here.
Is Natra Bintan, a Tribute Portfolio Resort accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.