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George Hotel

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George Hotel
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255 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Reviewed 1 week ago via mobile

An absolute joke it was in i booked up there asked for my money bk because it was that bad rips in the carpet black on the walls in wouldn't let me dog stay there and to top it off in had to bk next day for a refund I did but only to find out that they would give...

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Thank warrenshanehall
Reviewed 2 weeks ago via mobile

Worse place I've stayed in ever. I've stayed in hostels that have been better. Its dated, dirty, walls were full of damp, that they clearly thought it was acceptable to expect 2 young babies to sleep in. Carpets were ripped, hinges on the door wardrobes were hanging off..and that was called a family room. We moved rooms, it was slightly...

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Thank sallyannsel85
Reviewed 14 December 2016 via mobile

A beautiful but extremely neglected hotel, in need of major renovation. Even 40 gbp per night is too much. The pictures speak for themselves and just so you know I looked at three rooms and the one in the pictures was the best. We booked and for two nights we stayed for one. The owners should be ashamed that they...

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Thank Larrisa C
England, United Kingdom
Reviewed 10 December 2016

3rd time a large group of us have been here for our Christmas meal. Previous years no problems. This year I dont know what has happened. Food average to bad..... inconsistent amounts on the plates ....veg cold.... one person sent food back as it was cold served on cold plates. Microwaved and returned ! No tea/ coffee mints if mince...

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Thank Ann H
Southend-on-Sea, United Kingdom
Reviewed 10 December 2016

Twenty years ago this was a beautiful and charming hotel - we had our wedding reception there and it was just wonderful. So when a family member got married in April we decided to stay overnight. I wish we hadn't because it ruined our fond memories. It looks like nothing has been done for the last 20 years! Carpets are...

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Thank Terry K
stoke on trent
Reviewed 2 December 2016 via mobile

Not happy at all. Bought afternoon tea as a birthday treat for my mum. Having spent the last few months trying to arrange a date when everyone was free, we we all quite looking froward to getting together today... Waited a good 20 minutes before anyone spoke to us. The sandwiches were hard and dry,and were only half-filled. And the...

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1Thank Bev T
Congleton, United Kingdom
Reviewed 27 November 2016

This is a tired hotel now - much of the carpet is worn out etc. but the room was clean and ok. some odd points the kettle was placed not near a plug socket but nothing we could not live for a night. the staff were the best point - all working hard. overall not too bad, but don't expect...

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Thank Jason B
Reviewed 27 November 2016 via mobile

Went to a wedding here. Wasn't impressed by lack of staff serving took 20 minutes to get a drink as was only one member of staff. In the end people were arguing. Furthermore, dance floor was filthy my children took their shoes off I had to tell them to put them straight back on as dance floor was that dirty....

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1Thank miss_chievous2
Reviewed 27 November 2016 via mobile

Friendly receptionist, room was clean. That's the good points. On arrival I was cold so thought a nice hotel bath would be nice, canceled that idea when we realised there was no plug. So thought maybe a nice hotel shower, no, that's not possible either as the water never got past tepid at best. Probably due to the shower being...

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1Thank Daniel M
Brownhills
Reviewed 17 November 2016

lived in the potteries most of my life always wanted stay there. So disappointing when i finally did never again. Needs a good overall to bring it back to its former glory shame. So embarrassed i booked it as a surprise for our 1st anniversary

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1Thank Kev C

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Banquet Room
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about George Hotel

Address: Swan Square, Burslem, Stoke-on-Trent ST6 2AE, England (Formerly Swallow)
Region: United Kingdom > England > Staffordshire > Stoke-on-Trent > Burslem
Price Range: RM228 - RM354 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — George Hotel 3*
Number of rooms: 42
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Also Known As:
George Hotel Stoke On Trent
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Questions & Answers

Here's what travellers have asked, with answers from George Hotel staff and other travellers.
1 question
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stoke-on-trent
4 months ago

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Questions? Get answers from George Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Didn't stay ,,,,,,justva lunch with a large group”
 of 5 bubbles Y2828YFannh, 10 Dec 2016 | Read review
“Nothing positive to add”
 of 5 bubbles g5e4r3r2y1, 12 Nov 2016 | Read review
“Best avoided”
 of 5 bubbles 281bertb, 13 Sep 2016 | Read review
“Find somewhere else”
 of 5 bubbles libmusic2, 2 Aug 2016 | Read review
“apparently the bridal suite is the best room but as I already said, I wouldn't book a wedding at this hotel.”
 of 5 bubbles soulsearcher2014, 26 Jul 2016 | Read review
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