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Chilston Park Hotel

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Chilston Park Hotel
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894 Reviews from our TripAdvisor Community

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Showing 877: English reviews
Greater London, United Kingdom
Reviewed 3 weeks ago via mobile

We've just come home after a night at the Chilston Park to celebrate my mother's 80th birthday and I have to say it was simply amazing! Many thanks to Fiona who helped organise the evening for me, and to Joe our waiter for the evening and following morning; both were superb and couldn't do enough to make our stay enjoyable...

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Helpful?
Thank Anne-Louise S
Management response:

Dear Anne-Louise S, Thank you for your lovely review of your recent 80th Birthday celebration at Chilston Park. I was delighted to read that Fiona and Joe in particular were stand-outs in helping you with your celebrations prior to arriving and during and that you found all the Team to be friendly and helpful. Chef was pleased to receive the...

Braintree, United Kingdom
Reviewed 4 weeks ago

After a difficult year, we treated ourselves to an overnight stay here. It was beautiful, all the public areas were lovely, our room was large & well equipped, staff professional & both dinner & breakfast very enjoyable. A couple of very small things - I couldn't connect my tablet to the Wi-Fi; it might be easier to provide a code,...

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Helpful?
Thank Angie311063
Management response:

Dear Angie311063, Thank you for your recent lovely review on Tripadvisor. I was delighted to read that you enjoyed your stay with us and that you found us easy to find and were well looked after. Sorry for the issues with connecting your tablet, when you visit us next time, please do approach a member of the Team who will...

Tonbridge, United Kingdom
Reviewed 4 weeks ago via mobile

Beautiful setting although got tailgated all the way by a member of staff who must've been late for his shift! Polite and friendly staff. Food came but had to wait 10-15 mins for teas as they must've been forgotten. All very nice. However, we were suddenly surrounded by squirting waitresses! Squirt, squirt, squirt. Wetting down tablecloths for dinner at about...

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Helpful?
Thank libbz18
Management response:

Dear libbz18, Thank you for your feedback of your recent visit to Chilston Park. I was surprised to read that the waiter setting up for dinner service was intrusive in your relaxation and apologise for this. Generally we will serve afternoon tea in the Marble lounge or the Restaurant, but will discuss with the Restaurant Manager about when the staff...

London, United Kingdom
Reviewed 4 weeks ago

From the moment we arrived, we were made to feel special. The staff are super friendly and diligent. The building itself is amazing with all the character and glamour of a Victorian mansion. The staircase, dining area and grounds look like something out of a period film and the room was pleasant and cosy. Finally, the beds are super soft...

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Helpful?
Thank E_1_i_e_5
Management response:

Dear E_1_i_e_5, Thank you for your recent review on Tripadvisor. I was delighted to read that you were made to feel so special. Chilston is a beautiful mansion and a pleasure to spend time in and around. Our guests good nights sleep is so important to us at the Hotel, and we were delighted to read that you found the...

London, United Kingdom
Reviewed 4 weeks ago via mobile

It's worth a kind 3 out of 10. Beautiful old building with lovely grounds. We arrived and met their only friendly member of staff, collected our keys and arrived at the room with some cleaners in it asking why we were in the room, could have just said that sorry the room wasn't ready yet. Went to the restaurant to...

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Helpful?
Thank SeanLindsay
Management response:

Dear SeanLindsay, Thank you for your feedback of your recent stay with us. I am terribly sorry that you experienced some practices that are not the norm for us. I have spoken to the Restaurant Team about the Tea pots and the silver holders are being polished upon service. With regards to your staff interactions, I can assure you that...

Reviewed 5 weeks ago

Got a travelzoo deal for dinner b&b with fizz. Arrived to find extremely comfortable large room with bottle in an ice bucket. Great start. Dinner was of a good standard and really good service. Only downside as soup a bit lukewarm but in the bigger scheme of things, no real issue. Parkland grounds are fantastic and overall I'd be happy...

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Helpful?
Thank freestyletravel
Management response:

Dear freestyletravel, Thank you for your review of your recent stay with us. I was delighted to read that you enjoyed the special Travelzoo deal we published. We are running that until the 4th of March so do take advantage of it! Aside from that offer, we have some fantastic offers on our own website also, so do look at...

Scarborough, United Kingdom
Reviewed 14 February 2017

We had my daughter's wedding reception here. Couldn't fault the staff, the service or the food. I was surprised everything went so well. The food was excellent both at the reception and the morning after. Highly recommended

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1Thank Pete M
Management response:

Dear Pete M, Congratulations on your daughters wedding! Thank you for your wonderful feedback and I will certainly have pleasure in passing this on to the Team. On behalf of the Team at Chilston Park Hotel, Kind Regards Catherine Bone General Manager

Canterbury, United Kingdom
Reviewed 13 February 2017 via mobile

A lovely birthday evening away in the most perfect setting. The camelot room was just beautiful with a four post bed and roll top bath. Very comfortable, clean room with a theme throughout the room. Drinks in the bar area aren't cheap but so worth the price for a cosy drink and game of draughts. Breakfast was served in our...

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Helpful?
Thank gemmageoff
Management response:

Dear gemmageoff, Thank you for your lovely review on Trip advisor. I was delighted to read that you enjoyed your stay with us and that we looked after you well. We are certainly very fortunate to have such a beautiful venue and as well as being popular for leisure and conference guests, we also host many weddings. We hope to...

London, United Kingdom
Reviewed 10 February 2017

We visited as a family for an afternoon tea. There were nine of us including two small children and we were allocated a separate room for ourselves which was slightly cramped but where I was grateful to be since the youngest member of our party cried until the cake arrived! (He was a little unwell and out of sorts after...

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Helpful?
1Thank Lynne A
Management response:

Dear Lynne A, Thank you for your recent Trip advisor review. I was delighted to read that you and your family enjoyed your afternoon tea and walk in the grounds afterwards. I read that it was a bit cramped in the room you were in, but if I may suggest that if you were to return again, we have a...

Hampshire, United Kingdom
Reviewed 10 February 2017

An easy review.... we loved everything about this hotel and it's rare we can say that... All the staff in whatever capacity are friendly and hospitable, lovely people. The room we had in the mews was warm, cosy, comfortable, and fitted out in every way to a high standard. Our evening meal in the restaurant was faultless, all three courses...

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1Thank 598chrise
Management response:

Dear 598chrise, Thank you for your wonderful feedback. I was delighted to read your sentiments and will enjoy passing them on to the Team. We constantly strive to look after our guests and provide the best experience for them and I am so pleased that we were able to do so for you. We look forward to welcoming you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Grade 1 listed Chilston Park offers one of the most exclusive hotels in Kent. Set back from tree-lined lanes, the manor house at Chilston Park Hotel in Kent is set in 22 acres of parkland and features a two AA rosette restaurant. One of the most best loved hotels in Kent, over the years Chilston Park has been a home to eminent politicians, writers, Lords and Viscounts. Today it is a classic British country house hotel with plenty of style and charm and one of the most perfect wedding or leisure destinations in Kent. But perhaps the most remarkable aspect of this 4 AA red star hotels in Kent are the antiques and history that surround it. The hotel has many interesting artefacts that date as far back as the 17th century manor house. ... more   less 

Additional Information about Chilston Park Hotel

Address: Boughton Road | Sandway, Lenham ME17 2BE, England
Region: United Kingdom > England > Kent > Lenham
Price Range: RM455 - RM1,026 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chilston Park Hotel 4*
Number of rooms: 53
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Also Known As:
Chilston Park Maidstone
Hotel Chilston Park
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Questions & Answers

Here's what travellers have asked, with answers from Chilston Park Hotel staff and other travellers.
5 questions
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Ashford, United Kingdom
over a year ago

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Questions? Get answers from Chilston Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Contact the hotel in advance. The staff would be more than helpful.”
 of 5 bubbles canterbury589, 13 Mar 2017 | Read review
“Shelly - mews room in the brochure”
 of 5 bubbles lyndaT747, 12 Mar 2017 | Read review
“Our junior suite, Reynolds was lovely - very spacious & quiet”
 of 5 bubbles Angie311063, 22 Feb 2017 | Read review
“We did not stay”
 of 5 bubbles 577lynnea, 10 Feb 2017 | Read review
“Superior first floor in Mews was great....”
 of 5 bubbles 598chrise, 9 Feb 2017 | Read review
5 of 5