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I moved away from Folkestone many years ago, and given I used to live 3 doors down from this hotel it was my first thought when we were invited to a local wedding reception and needed accommodation for the night.
Ok so it was 2005...More
We decided to go to the Sandgate Hotel for a cheap weekend break and it accepted dogs which was a bonus.
We wasn't expecting too much from the place but found the staff very friendly and helpful. The room was ok, the location is very...More
Booked 2 rooms back in Feb with Seaview one through the hotel & one with booking. Com was going to be late arriving so phoned to let them know....good job I did as they had no booking for 2 rooms just the the one I'd...More
Lovely staff. Nice breakfast with excellent coffee-but it needed to be because I had no sleep because of the dreadful mattress in room nine. An instrument of torture with viscious springs lurking beneath the surface. Ruined a perfectly good room with a lovely view. Shame!
We have just returned home from one nights stay.
In need of some serious attention as with a bit of money spent would be a fab hotel.
They need a new cleaner. I refused to use the bath in room three as it was...More
We had Room 2 - view fantastic, right over Channel. We had booked for 6 nights, left after one. Why? The room is 9 foot by 9 foot. It was dirty, little glass jars (maybe meant for candles?) dusty, dead insects in them... More
We had Room 2 - view fantastic, right over Channel. We had booked for 6 nights, left after one. Why? The room is 9 foot by 9 foot. It was dirty, little glass jars (maybe meant for candles?) dusty, dead insects in them etc.
Our main problems were:
1) the mattress, honestly you could feel every spring. Mind you I don't think they had any spring left, but when I tried to sleep I postitioned, there was a spring digging into me - I could trace round & round with my hand. If there had been room, we would have been better sleeping on the floor - no there is not enough room between bed & walls to sleep on the floor.
2) the old toilet cistern did not flush. (We were offered another room for one night, they said the plumber had already been to fix it??) My husband made it flush, by climbing on the toilet every time we need to flush it.
3) I mentioned dusty/dirty. When we first arrived, in the bathroom, the toilet roll had 2 sheets of paper left on the roll???!!! You do that at home, not in a 85 pound a night hotel. The spare roll, sits on the pipes behind the toilet!! The bed sheets are old, thin and tired.
4) We had decided at 4am in the morning we were leaving, but did want a shower at 7 am it was a quick one, the hose would attached to the wall section as something was broken.
I could go on - can't walk between bed & wardrobe - room for 1/2 leg.
14 inch TV screen on table with electric jug/kettle - and the double electric plug beside them - wonder what happens when someone spills water on the plug.
We had breakfast, paid - we were given a discount 70 pound, & left.
I was soooo sad, I was born up the road, and this was the first 6 week holiday from New Zealand where I could stay in Sandgate/
Shorncliffe/Folkestone for a few days, look at the view etc.
To the Management/Owner of the Sandgate Hotel - were you once on
Hotel Inspector on TV? Do you not realise that people will pay for that view. Those 4 rooms over the sea, could be 2 beautiful boutique modern rooms (and spotlessly clean) highly priced rooms. For the location the other rooms could also be modern, spotlessly clean rooms too.
PS Good wifi - It enabled me at 6 am to get on line and book another hotel.