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Cheltenham Park Hotel

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Cheltenham Park Hotel
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1,508 Reviews from our TripAdvisor Community

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Showing 1,492: English reviews
Peterborough, United Kingdom
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW

Booked Three Rooms, Two Twin and One Double all very good. Rooms were clean and comfortable. The Double was fantastic, the bed was huge and very comfy. The room was modern and had everything you would need. Top of this list was the quiet. No sudden noises or pipes clanking just a great nights sleep. Breakfast is extra but book... More 

Helpful?
Thank p0ndskipper
Reading, United Kingdom
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 days ago NEW via mobile

We stayed on Saturday night & had 2 rooms next to each other (354 & 356) which were at the end of a long corridor in the newly refurbished annex. Our rooms were lovely & practical. We used the pool which the children loved, it was good they have children's times so it didn't matter my boys like jumping in... More 

Helpful?
Thank AliceT3
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear AliceT3, Thank you for taking the time to share your feedback - You said in your title " We liked it", our response "We loved your review". I am very pleased to note that you thoroughly enjoyed your stay with us. Your comments regarding room doors and water pressure are noted and can assure you that appropriate action will... More 

Okehampton, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

Spent 2 nights there recently on a business trip & was very impressed. Staff were welcoming & more than helpful at all times. Lovely bar & restaurant with a plentiful selection of food & drink to suit most tastes. Breakfast is a buffet with a good selection of items. A little on the pricey side for food & drink I... More 

Helpful?
1 Thank Dave H
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Dave H, Thank you so much for sharing your 5 star experience, It’s great to see that you thoroughly enjoyed your stay. I was disappointed to read that you felt we are a little on the pricey side for food and beverage. I can assure you that it is very important to us to remain competitive within the local... More 

Phoenix, Arizona
Level Contributor
286 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 6 days ago NEW

I was on a whirlwind tour, without time to explore all the facilities that this lovely place has to offer. The rooms and restaurant were quite nice and I did enjoy the lovely setting. The staff was wonderful!

Helpful?
1 Thank nanatravels2
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear nanatravels2, What a great title "Wish we'd stayed longer" - This makes us proud... Thank you! Thank you for your compliments regarding the team, quality of rooms and restaurant experience. Your review was shared with the entire team, they were delighted and asked me to pass on their personal thanks to you. Our hotel is undergoing refurbishment programme so... More 

Level Contributor
90 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 week ago via mobile

Stayed here on business a number of times and this is always my first choice if I can get in. Bar area lovely and the food in there is good too. Breakfast offers a vast selection. Whenever I've stayed it's always been very busy. Staff helpful and eager to please. Rooms always been a good size when I've stayed here... More 

Helpful?
1 Thank Em W
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Em W, We love when our guests enjoy their stay, We have a team of passionate hoteliers who just want to make sure all of our guests receive the best service ever, like you said in your review "Staff helpful and eager to please" - Thank you! So have you booked next stay? I can assure you that it... More 

Bewdley, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Good hotel food was very good ,the rooms were a nice size and comfortable, I especially liked the fact that there was a fan in the room nice to have a little cool air if the heating gets too warm .We had a nice view over the golf course. We also used the leisure centre for a swim ,sauna ,steam... More 

Helpful?
Thank Suw56
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Suw56, Thank you for reviewing our hotel. I was very pleased to note that you thoroughly enjoyed your stay with us, thank you for appreciating quality of food, room amenities, views and leisure centre facilities. I have shared all of your comments with the team in order to ensure that they continue to offer this great level of service.... More 

Torfaen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Booked this hotel for a much needed husband and wife weekend away from work, grown up children at home and life in general and it did not disappoint. We stayed here over 10 years ago and liked it then but it's got better! Had a good deal for two nights including 1 night's 3 course dinner and breakfast on both... More 

Helpful?
2 Thank Julia130187
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Julia130187, What a superb 5* review. Thank you! Firstly let me thank you for choosing our hotel and i am so happy that you had a fantastic experience and great to see you decided to return after 10 years. Your lovely comments regarding the staff and food are super! they really deserve all the praises as they all work... More 

Wimborne, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago

I booked a two night break as I was visiting relatives. The hotel was very nice for this purpose but my room was let down by a stained bedspread and also at night it was noisy due to it being an old building, creaking floorboards, noises from pipes, rattling windows, other guests rooms and too much light coming in from... More 

Helpful?
Thank Heather M
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Heather M, Thank you for sharing your review, we appreciate all feedbacks as it only helps us to improve the products and services we offer to our guests. I’m truly sorry that your experience was not a great one. We aim to deliver a fantastic experience to all of our guests,please be assured your comments regarding quality of sleep... More 

Nairobi, Kenya
Level Contributor
118 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 1 week ago via mobile

Reception is small and one staff only for check in and check out. Hence can be slow. New wing rooms are modern and comfortable. Only gripe is the water pressure to the shower. Very low. Great English breakfast. But clearly not to the liking of the large Chinese groups this hotel accommodates. Not sure why the hotel can not fully... More 

Helpful?
Thank Martin C
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Martin C, I am glad that you found your room modern and comfortable and also delighted that you enjoyed breakfast as you said "Great English Breakfast". I am surprised that the member of staff did not acknowledge/greet you or offered to help with luggage, it is quite unusual for us to receive negative feedback about our team having said... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

We recently stayed here on the night of our wedding, and it was great! We were upgraded to the deluxe room and had a few freebies, and had a great view to wake up to. To make the night more special. My now husband loved the breakfast!

Helpful?
2 Thank Jolisa R
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Jolisa R, We are truly humbled by your glowing review & I am so proud of the team for making your special day the success it was. All the team at the Cheltenham Park Hotel would like to extend our congratulations and wish you both a happy future together. Thank you and take care, Syed Zaidi General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
A lovely four-star Georgian manor house, Cheltenham Park Hotel has 152 bedrooms, including 70 premium rooms, and parking for 170 cars. Set in spacious landscaped grounds, complete with lake, overlooking Lilleybrook Golf Course, it’s just two miles from the centre of Cheltenham, with its historic promenade and impressive Regency architecture. On the edge of the beautiful Cotswolds it’s an ideal base for walking and Cheltenham Racecourse and the National Arboretum at Westonbirt are also close by. Relax in the Health & Leisure Club’s pool, sauna and steam room before dining on lovingly-prepared local ingredients in the 2 AA Rosette Lakeside Restaurant. ... more   less 

Additional Information about Cheltenham Park Hotel

Address: Cirencester Road | Charlton Kings, Charlton Kings, Cheltenham GL53 8EA, England
Region: United Kingdom > England > Cotswolds > Cheltenham > Charlton Kings
Price Range: RM348 - RM723 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cheltenham Park Hotel 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Barcelo Charlton Kings
Charlton Kings Barcelo
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Questions & Answers

Here's what travellers have asked, with answers from Cheltenham Park Hotel staff and other travellers.
14 questions
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Gloucester, United Kingdom
Ipswich, United Kingdom
over a year ago
Manteno, IL
5 months ago
Tonbridge
8 months ago

See all questions (14)

Questions? Get answers from Cheltenham Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are very a long walk from reception. Bear that in mind when booking if you have walking difficulties.”
  • Good sized room & bed, bathroom is to my left behind me (out of view).
 of 5 bubbles DaveH673, 27 Nov 2016 | Read review
“Garden view room”
 of 5 bubbles nanatravels2, 27 Nov 2016 | Read review
“Try to get a room at the back as the road at the front is noisy and lighting intrusive.”
 of 5 bubbles hmmDorset, 23 Nov 2016 | Read review
“Be as specific as possible about what you need when booking your room!!!!”
 of 5 bubbles 765KateG, 20 Nov 2016 | Read review
“Room 317 - spacious, modern and great outlook”
 of 5 bubbles Middletonmagic, 16 Nov 2016 | Read review
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