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DoubleTree by Hilton Cheltenham

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Traveller (83)
Room & Suite (39)
Pool & Beach (5)
Overview
  • Excellent40%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible6%
Travellers talk about
“warm cookies”(5 reviews)
“long corridor”(5 reviews)
“double tree”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Reviews (551)
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537 results
Traveller rating
206
174
81
39
37
Traveller type
Time of year
LanguageEnglish
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206
174
81
39
37
Show reviews that mention
All reviewswarm cookieslong corridordouble treepub next doornice hotelhealth clubspa breakdoubletree by hiltonspa facilitieslisted buildingbuffet breakfaston arrivalgood sizenice staynice roomafternoon teasteam room
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1 - 5 of 537 reviews
Reviewed yesterday via mobile

I have stayed around 60 nights at the property this year so have had the opportunity to stay in many rooms and try all of the food. Without failure the service has always been excellent and any minor issues have been swiftly rectified. Having stayed...More

Thank Luke C
Reviewed 3 days ago

After reading some negative reviews I was a little reluctant to book an overnight stay, but I need not have worried. The hotel itself is some distance away from the centre of town in an older building set in its own grounds. When we arrived...More

Thank paul6111
Response from Ian D, General Manager at DoubleTree by Hilton CheltenhamResponded 2 days ago

Dear Paul, Thank you very much for your kind review it is much appreciated. I can assure you that my team will be delighted to hear that you enjoyed your stay. I have noted your comments with regards to the quality of the towels and...More

Reviewed 1 week ago

This hotels primary concern is for weddings. There was a wedding there during my stay and by 6pm there was zero parking spaces and the car park was grid locked. I tried to order room service and was told that the in room dining menu...More

Thank James6060
Response from Ian D, General Manager at DoubleTree by Hilton CheltenhamResponded 1 week ago

Dear James Thank you for your review, I am so sorry to hear that on this occasion you were disappointed with your stay. Please accept my sincere apologies for the issues you had experienced with no room service menu being available, car park full and...More

Reviewed 1 week ago

Nice rooms, comfortable beds, very clean, nice bathroom. However, we were there last weekend in the heat and all rooms on one wing facing away from the road were boiling hot. Only means of cooling was one fan on the wall. Reception sent us another...More

Thank Karen C
Response from Ian D, General Manager at DoubleTree by Hilton CheltenhamResponded 1 week ago

Dear Karen Thank you very much for your kind review it is much appreciated. I can assure you that my team will be delighted to hear that you enjoyed your stay. I have noted your comments with regards to the heat in the rooms due...More

Reviewed 1 week ago via mobile

Good hotel decent size reception area which was clean and tidy. Bedroom was good size but only had a stool to sit on no chair in room. Bed was comfy. Bathroom was good with a decent shower. Plenty choice at breakfast.More

1  Thank sjireland1
Response from Ian D, General Manager at DoubleTree by Hilton CheltenhamResponded 1 week ago

Dear sjireland1 Thank you very much for your kind review it is much appreciated. I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back to the hotel very soon. Kind regards...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$88 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Charlton Kings
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$88 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Charlton Kings
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (83)
Room & Suite (39)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (13)
Questions & Answers
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petejc21
15 September 2017|
AnswerShow all 6 answers
Response from SunnyAM2 | Reviewed this property |
We were not going to have breakfast but when we checked in they offered it to us for 10 pounds pp if booked before midnight. It was worth it I felt, plenty of choice and decent coffee
0
Votes
Tigalapanpo
23 July 2017|
AnswerShow all 6 answers
Response from gnbruce | Reviewed this property |
Bus stop is closer that your room !!
0
Votes
allyboy
5 July 2017|
AnswerShow all 4 answers
Response from Ben L | Reviewed this property |
You want route 51 and they run hourly (roughly) apart from Sunday's. Not sure what time the last service is though, I'm afraid.
1
Vote
Room Tips
"Check if there is a wedding on before you book"
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"Avoid rooms on opposite side of the road in the summer."
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"Ask for extra fan!"
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"There are rooms that are close to the grassed areas if you have a dog or like a walk, however quite far from..."
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