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Cheltenham Park Hotel

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Cheltenham Park Hotel
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1,551 Reviews from our TripAdvisor Community

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Showing 1,535: English reviews
Loughborough, United Kingdom
Reviewed 1 week ago

Booked two rooms on a dinner, bed and breakfast deal. Very friendly staff, beautiful setting and lovely bedrooms. Public areas undergoing refurbishment so bar area used, not very big or appealing. Limited menu due to kitchen refurbishment but food served very good. Leisure facilities very good and included in room rate. Very good standard of cleanliness. Overall, a very enjoyable...

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Helpful?
Thank Vicki G
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Vicki G, Thank you for reviewing our hotel following your stay. I am so pleased to hear such nice feedback about our team and will pass this on to them. I appreciate your comments about the food despite the renovations we are currently undergoing. We are aiming to have finished these mid-march so hope you will return to the...

Reviewed 1 week ago via mobile

I had 2 nights spent here. The room was spacious and modern with good facilities. Breakfast had less options than the typical buffet but what they did serve was good. There is an average size swimming pool which is included in the rate which was clean and modern. Staff were friendly and helpful. My star rating dropped slightly as during...

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Helpful?
Thank allanbcn
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear allanbcn, I am glad to hear you enjoyed your room and the facilities. We are currently undergoing renovation work as you pointed out. I am sorry this affected your stay on this occasion, I would like to assure you the work will be complete by mid-march, and we are trying our upmost to avoid disruption to guests during this...

gloucester
Reviewed 1 week ago via mobile

Husband and I had a day here as we were gifted a groupon deal. Welcome was very warm, hot drinks available throughout the day. hotel is going through a refurb, this did not effect us in any way. We used all of the pool facilities and the gym. All of which were very well kept. Changing rooms very clean and...

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Helpful?
1Thank rad_22
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Rad_22, Thank you for reviewing our hotel, I was pleased that you enjoyed your stay. I will pass your comments on to our staff, I am sure they will be pleased that they made your day special. I have taken your feedback on board regarding the loungers, and will be looking into whether we can do anything to improve...

Reviewed 1 week ago via mobile

Stayed in the hotel and went for a couple of treatments in the spa for my partners birthday. We were well looked after and the treatments were great, thee staff were really friendly at all times. The afternoon tea was lovely. Great quality food. Room was spacious and well laid out. He bed was really comfortable. Overall great experience

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Helpful?
1Thank Steven W
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Steven W, Thank you for taking the time to review your recent trip to the hotel, and for leaving such positive comments about our team - I will share all of your comments with the team in order to ensure that they continue to offer this great level of service. I am so pleased you found the room to...

East Yorkshire
Reviewed 2 weeks ago

We were welcomed warmly at reception on arrival. We stayed over Christmas, although not for the Christmas package. Our room was spacious, spotlessly clean with huge comfortable bed. The bathroom was large, clean, lots of fluffy towels and plenty of hot water. Breakfast was fine, with the usual selection of hot and cold breakfast items. We relaxed in the bar...

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Helpful?
Thank Sheepies123
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Sheepies123, Thank you for taking the time to write us such a lovely review. I am so happy to hear that the staff were attentive and welcoming during your stay – I will pass this feedback onto them. It is great to hear such nice comments about your room, we have recently been refurbishing many areas of the hotel,...

Herefordshire, United Kingdom
Reviewed 2 weeks ago via mobile

Great hotel, great facilities, some unfortunately not available due to a refurb taking place. Comfortable room, lots of space, good wifi connection. Will happily return for future business or pleasure.

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Helpful?
Thank Mary K
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Mary K, Thank you so much for your review. Our refurbishment is due to be completed by mid-March, so please do come and stay again to see the finished result – we think it will definitely be worth the wait! Thank you and take care, Syed Zaidi General Manager

england
Reviewed 2 weeks ago

We booked this hotel for one night to break a journey. The room price appeared reasonable so our expectations weren't particularly high. Navigating our way from the rear car park to find the Reception desk was an adventure in itself and I have to say that the Reception area was a touch bleak. Also, it should be noted that the...

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Helpful?
Thank airphobic
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear airphobic, Thank you for reviewing your stay with us. I am sorry that you found the reception area bleak, as you pointed out in your review, we are currently undergoing a refurbishment so from March onwards the hotel will have a more modern look and feel to it. Thank you for your understanding about the ongoing refurbishments, they are...

Tewkesbury, United Kingdom
Reviewed 2 weeks ago

We had our Masonic Ladies Night festival here on Saturday. What a great venue, the staff especially the lady Laura Jeffries who helped with the organising of the event went above and beyond in making the whole weekend a complete success. All the staff were very friendly and nothing was too much trouble. The food we had on the Saturday...

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Helpful?
1Thank philipoggy
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear philipoggy, Thank you for taking the time to review our hotel, it really means a lot when we get such positive feedback from guests. It is lovely to hear your comments about our staff, particularly that Laura was helpful and contributed to the success of the event. I have passed your comments onto her and she was delighted with...

London
Reviewed 2 weeks ago

Where do you start? OK - the positives. Our newly refurbished bedroom was very nice; decent size, quite well appointed and a nice bathroom. Except the shower was woeful - and we chose the room because it had the walk in shower! The hotel is a maze - you have to walk through endless corridors (un-signposted) to get anywhere. The...

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Helpful?
1Thank BradtheBarbie
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear BradtheBarbie, I’m so sorry to read that you were dis-satisfied with your recent stay. I am pleased to hear that you enjoyed the recently refurbished room you stayed in, and that overall you found the hotel to be good value for money. Due to the design and age of the property there are long hallways and passage ways. We...

Kent, UK
Reviewed 3 weeks ago

For a four star hotel this hotel was very god value. The staff were very attentive; the room was very clean and newly refurbished. The food in the restaurant was well cooked 'pub' grub (although they were on a reduced menu due to ongoing refurbishment). Only a couple of downsides: the pool spa area was small and only had limited...

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Helpful?
Thank Out_And_AboutKent_UK
Syed-CPH, General Manager at Cheltenham Park Hotel, responded to this review

Dear Out_And_AboutKent_UK, I was delighted to read your 5* review of the hotel, and was especially pleased you found your stay to be good value. Providing luxury at an affordable cost is something we pride ourselves on so I am glad we could deliver this for you. It is lovely to hear our staff were attentive during your stay, and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A lovely four-star Georgian manor house, Cheltenham Park Hotel has 152 bedrooms, including 70 premium rooms, and parking for 170 cars. Set in spacious landscaped grounds, complete with lake, overlooking Lilleybrook Golf Course, it’s just two miles from the centre of Cheltenham, with its historic promenade and impressive Regency architecture. On the edge of the beautiful Cotswolds it’s an ideal base for walking and Cheltenham Racecourse and the National Arboretum at Westonbirt are also close by. Relax in the Health & Leisure Club’s pool, sauna and steam room before dining on lovingly-prepared local ingredients in the 2 AA Rosette Lakeside Restaurant. ... more   less 

Additional Information about Cheltenham Park Hotel

Address: Cirencester Road | Charlton Kings, Charlton Kings, Cheltenham GL53 8EA, England
Region: United Kingdom > England > Cotswolds > Cheltenham > Charlton Kings
Price Range: RM350 - RM733 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cheltenham Park Hotel 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Barcelo Charlton Kings
Charlton Kings Barcelo
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Questions & Answers

Here's what travellers have asked, with answers from Cheltenham Park Hotel staff and other travellers.
17 questions
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Gloucester, United Kingdom
Ipswich, United Kingdom
over a year ago
Reading, United Kingdom
2 months ago

See all questions (17)

Questions? Get answers from Cheltenham Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with views of the garden are great.”
 of 5 bubbles rogersW2108ZY, 21 Feb 2017 | Read review
“With only one lift which has to be requested and the corridors long I would recommend a room near reception.”
 of 5 bubbles AmblesideMaggie, 20 Feb 2017 | Read review
“Lots of stairs and use of the only lift has to be requested and operated by duty manager. Would recommend asking for rooms nearest reception”
 of 5 bubbles E5727RUmargaretl, 19 Feb 2017 | Read review
“Our room was 450 although a long walk it did mean you didn't have hundreds of people stomping past. No views though.”
 of 5 bubbles Froggy3b, 19 Feb 2017 | Read review
“Any room as they are all being refurbed”
 of 5 bubbles philipoggy, 6 Feb 2017 | Read review
5 of 5