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Highgate House Hotel

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642 Reviews from our TripAdvisor Community

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Showing 637: English reviews
Northamptonshire, United Kingdom
Reviewed 9 July 2015

I have to say that the venue, Wedding arrangements, food, staff and facilities were exceptional and everyone enjoyed a wonderful day.However, aside from this, as parents of the bride the occassion was marred for us due to the fact that there had been a mix up with our room reservation causing us a deal of distress, not helped by the...

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Helpful?
Thank Dorothy R
SundialManager, Manager at Highgate House Hotel, responded to this review

Dear Dorothy R, It was great read that the occasion of your daughter's wedding went well-thankyou for choosing Highgate for this special event. Please accept my apologies for the confusion with your accommodation as well as the lack of a response to your second-email.I would like to assure you it is our policy to reply to all correspondence from our...

Stoke-on-Trent
Reviewed 9 July 2015 via mobile

Stayed here on business, location and surroundings nice, food great and some good facilities. Rooms average, bathrooms need updating showers not great. Everything about the venue is great with the exception of the bedrooms ... Could be better!!

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Thank SB00th
SundialManager, Manager at Highgate House Hotel, responded to this review

Dear SBooth, Thankyou for your very succint review.I am sorry you felt the standard of the accommodation did not match that of the rest of our facilities.I am aware some of our bedrooms are in need of refurbishment and would like to assure you this is underway but,due to the popularity of our bedrooms,is not proceeding as quickly as we...

Glossop
Reviewed 9 July 2015 via mobile

Highgate is a bit of a funny looking place with a 70's style hotel bolted on to a 17th century country house with beautiful grounds. However, the look of the place shouldn't deter you. The staff are all friendly, the food was excellent and the prices reasonable. Highgate is fairly isolated so if you aren't driving, take what you'll need...

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1Thank TheWall22
SundialManager, Manager at Highgate House Hotel, responded to this review

Dear The Wall22, Thankyou for your kind recommendation,it was great to read we met all your requirements for a pleasant stay. The team here will be delighted they had a special mention and you found Highgate to be excellent value-so no excuses for not returning soon ! Best Wishes,Paul Williams,General Manager.

Northampton, United Kingdom
Reviewed 6 July 2015

We recently celebrated my daughter's wedding here, Highgate hosted the service, the reception and the evening reception and we can't speak too highly of the venue and the staff. From the day we chose it as the venue, almost a year in advance, to the point we were checking out on the Sunday after the wedding, the whole thing was...

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Thank Jonathan P
SundialManager, Manager at Highgate House Hotel, responded to this review

Dear Jonathan P, It was great to read that everything went well on your daughter's Wedding Day-thankyou for choosing Highgate for this very special occasion.It was a pleasure meeting you and your family and friends.I would like to wish the Bride and Groom all the best for the future and hope you will visit us again soon, Kind Regards,Paul Williams,General...

Nottingham, United Kingdom
Reviewed 5 July 2015

This is a lovely building with real character. I was staying in one of the new parts of the building (less character but pleasant room). It was one of the hottest days of the year, so the sign post to swimming pool was tempting but I was there on business an didn't have time. An electric fan had been put...

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Thank SycamoreCC
SundialManager, Manager at Highgate House Hotel, responded to this review

Dear SycamoreCC, Thankyou for your review of your stay with us during last week's balmy weather.It was great to see we met all your expectations but I am sorry you didn't get a chance to use the pool-a good excuse for you to return soon ! Kind Regards,Paul Williams,General Manager.

Kettering, United Kingdom
Reviewed 30 June 2015

I stayed here for a wedding a couple of weeks ago - whilst it's a beautiful setting for a wedding the place itself needs a few upgrades to make it a great venue. Firstly the reception staff leave a lot to be desired - I didn't appreciate the tone of the lady that checked us in and the fact that...

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Thank Kath J
SundialManager, Manager at Highgate House Hotel, responded to this review

Dear Kath J, Thankyou for letting us know about your stay with us whilst attending a wedding.Please be assured all the points you raised are regarded as invaluable and will certainly help us to improve both standards of sevice as well as amenities in the future. I do hope the negative aspects of your stay will not deter you from...

Lechlade, UK
Reviewed 29 June 2015

My husband and I had an overnight stay as a present from our son through Red Letter Days. We had a room in the old building (recommended) and an excellent dinner. We found the staff friendly and helpful, and also enjoyed the gardens. Our room was very spacious with a view of the garden, and the bathroom was well-appointed.

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Thank Hakluyt
SundialManager, Manager at Highgate House Hotel, responded to this review

Dear Hakluyt, Thankyou for letting us know how much you enjoyed your stay with us,your kind words are very much appreciated especially those concerning our team here and the ambience they create, I do hope you will visit us again soon,with Best Wishes,Paul Williams,General Manager.

Leicester, United Kingdom
Reviewed 22 June 2015 via mobile

I had high expectations of Highgate House but have come away feeling it was rather lacking. I felt that the woman on reception could do with brushing up on customer service skills; her manner was a little abrupt and uncompromising. The room at almost £100 a night was very disappointing. My room Was located in one of the newer additions...

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1Thank lornie01
SundialManager, Manager at Highgate House Hotel, responded to this review

Dear lornie 01, I would like to thank you for your detailed review and for highlighting several aspects of your stay which you found disappointing.Please accept my apologies for these but also my assurance that they will be addressed. It was great to see that you enjoyed yourself at the wedding you attended and that breakfast service met with your...

Kettering, United Kingdom
Reviewed 22 June 2015 via mobile

Amazing - no other words to describe it Venue is beautiful, food amazing, decor fantastic and entertainment faultless. This would be a great venue for a wedding or ball. Our food was a feta and tomato salad, chicken breast/falafels and chocolate brownie - super scrummy

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Thank Gemztone97
SundialManager, Manager at Highgate House Hotel, responded to this review

Dear Gemztone 97, It was great to read that you enjoyed yourself at your Prom and you found all the aspects of the event to your liking,especially the food ! As you say we are a great venue for all sorts of occasions so hope you will consider Highgate for any further requirements you may have, Best Wishes for the...

Cumbria, United Kingdom
Reviewed 15 June 2015

In a rural setting but close to Northampton this is a superb little hotel with comfortable rooms in a quiet location. The staff are friendly and welcoming, breakfast is great (eggs cooked to order) and the bar and lounge areas very comfortable. there is a nice courtyard area between the "rooms" and the restaurant/bar area and the grounds are big...

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Thank exkgs
SundialManager, Manager at Highgate House Hotel, responded to this review

Dear exkgs, Thankyou for letting us know about your very positive experiences whilst staying with usand that you found Highgate to be excellent value for money.It's a great shame you didn't have dinner with us(Chef is really upset!) This gives you the perfect excuse to return very soon, Kind Regards,Paul Williams,General Manager.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Based in and around a 17th century mansion, Highgate House is a beautiful country house hotel set amongst rolling countryside,just 7 miles from Northampton. Accommodation consists of 97 en-suite bedrooms, all of which are individually decorated. Some of the bedrooms are located in the original building whilst the majority are housed in areas across the estate. Each room is fully equipped with hot drink facilities, an alarm clock-radio with iPod docking station, a television and toiletries from the Gilchrist and Soames 'BeeKind` range. You stay also includes includes free WiFi, use of the fitness room and pool, free parking on-site and unlimited tea and coffee. Guests can look forward to a delicious seasonal menu prepared by the award-winning team of chefs, headed up by Lee Gaskins, who has won Northamptonshire's Chef of the Year twice. Food is served in the brasserie-style Terrace Restaurant and lighter meals can be enjoyed in the main bar area. Traditional afternoon tea is available between 3-6pm daily, with a selection of sandwiches,homemade cakes and scones with cream and jam. Leisure facilities include an indoor swimming pool, gym, sauna and tennis courts. The hotel's 26 acres of grounds also offer an idyllic setting for walking, with easy access to the surrounding countryside. ... more   less 

Additional Information about Highgate House Hotel

Address: Highgate House Grooms Lane, Creaton NN6 8NN, England
Region: United Kingdom > England > Northamptonshire > Creaton
Price Range: RM440 - RM764 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Highgate House Hotel 4*
Number of rooms: 97
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Also Known As:
Highgate House, a Sundial Venue Hotel Northampton
Highgate Hotel Northampton
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Questions & Answers

Here's what travellers have asked, with answers from Highgate House Hotel staff and other travellers.
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Questions? Get answers from Highgate House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the main building are lovely.”
 of 5 bubbles vbaldwin2017, 22 Mar 2017 | Read review
“Have a room in the main building”
 of 5 bubbles 985ashleyp, 20 Mar 2017 | Read review
“The main house is stunning”
 of 5 bubbles dperkins2017, 16 Mar 2017 | Read review
“If you want a quiet night don't book room 170, noise from room above.”
 of 5 bubbles gavin1954, 12 Mar 2017 | Read review
“Go for a room in the main house for a bit of character and great views”
 of 5 bubbles D5858MSamandaf, 9 Mar 2017 | Read review
5 of 5