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Trehellas House

404 reviews
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Washaway, Bodmin PL30 3AD, England
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Guests 1 room, 2 adults, 0 childrenGuests 12
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Traveller (68)
Room & Suite (13)
Dining (6)
Certificate of Excellence

About

4.5
Excellent
404 reviews
Location
Cleanliness
Service
Value
Certificate of Excellence
Built in 1745 this lovely building still retains its charm with its original stone floors and converted courthouse on the first floor. Now a comfortable hotel located close to Padstow & Fowey.
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Full view
Property amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Laundry Service
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quaint
HOTEL CLASS
404Reviews
83Photos
2Q+A
100Room tips

Reviews

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Popular mentions
Last minute stay
Booked last minute and wasn’t disappointed by my choice. A great welcome and comfortable room with good facilities. Enjoyed a delicious evening meal. Well done to the chefs. Would visit the restaurant again even if we weren’t staying. Very good breakfast served in the…
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Date of stay: February 2019
6th visit to Trehellas
We stayed at the Trehellas Hotel for the third time last Christmas and again in January this year for our anniversary. This will have been our sixth break at the hotel. This is also a dog friendly hotel and we took our two dogs on each visit at no extra cost. The Trehellas is…
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Date of stay: January 2019
Disappointment in Owner
My review is in reference to the owners attitude during the recent snow storm (31.01.19) and not for the hotel itself. I found myself travelling back from work early because the snow had begun to settle, by the time I got past Sladesbridge the roads were becoming impassable and…
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Date of stay: January 2019
Response from trehellas, Owner at Trehellas House
Responded 2 weeks ago
Firstly, no one was expecting the weather to do what it did. My manager Racheal went to the supermarket and got stuck in a matter of minutes. When her father finished work he kindly gave her a lift in the tractor. I was only aware of the situation by phone, my constant calls were to try and assist. I was talking to Racheal & Emily for most of the evening ensuring everything was as well as they could have been. You are wrong in saying we were closed. We open at 7.30am and close around 10pm. We did not try to take advantage of the situation, most of the rooms were £40-£50 inc breakfast.(normally £75 - £125) Emily was in contact with me, She stated that people were looking for rooms, I replied that's fine but ensure you get a credit card to pay up front. This is an industry wide standard for walk-ins but Emily didn't do what i asked her to. Whist she thought she filled the hotel we ended up with 4 rooms to sell as people moved on, as the whether eased, therefore the customers that really needed them were turned away because we were unaware of which people had already left. This is the reason for taking payment up front, to ensure we know which rooms are accounted for and which rooms are left to sell. If this had been done correctly we would have been able to accommodate more people. Last week we totally sponsored a lunch raising money for the R.N.L.I. There was absolutely no cost to the charity, November we sponsored another charity event with all money going to the charity ALL Community spirit. Some company's get maximum coverage, to make money out of peoples misery, others, well we do what we can quietly with out fuss. We do not have night staff & legally we have a duty of care to our customers, The whether was easing throughout the evening and the people that could, including Emily, made their journey home safely. There should have been 2 members of staff on duty but, unfortunately, Racheal was stuck in the very same storm and was unable to assist Emily when needed. But got to the hotel as soon as she could to make sure everyone that was in the building was safe and had everything they needed. I am also aware that she continued with this in the morning and ensured everyone had some Breakfast and a warm drink before they continued their Journey.
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Breakfast only good thing.
Booked online for two nights as going by the room pictures, location plus it offered free breakfast, parking, wifi, so it ticked all the boxes. However, how wrong could I be. The only good thing about the place was the breakfast, which was excellent. The room was tiny, to get in…
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Date of stay: January 2019
Impressed again
I was impressed with our previous stay three years ago and it did not disappoint this time. The same high standard of food for dinner and breakfast, and most impressed at the continued commitment to locally sourced produce. So good. The array of cheeses on the cheese board being…
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Date of stay: January 2019
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Photo provided by managementTrehellas House
Courtroom suite
Photo provided by managementTrehellas House
Courtroom suite
Photo provided by managementTrehellas House
Lanhydrock bedroom
Photo provided by managementTrehellas House
Lostwithiel bedroom
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Is there a charge for pets? If so how much, i have a Labrador who is 9 months old, and high energy
No idea about digs there. Sorry
-1 votes
dog friendly?
Not sure mate, check their website or email them, they respond quite quickly. Wasn't any dogs when we stayed.
0 votes
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"It’s on a busy road"
"All the rooms are individually different. Speak to the manager in advance if you have specific preferences for what you seek in hotel room."
"We stayed in the main house and we were in the Padstow Room at the back of the hotel which was very quiet."
"Port Issac room was ecellent"
"If you like as much quiet as possible when booking request a room across the forecourt in a building away from the actual hotel ."
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PRICE RANGE
US$59 - US$149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
trehellas house hotel washawaytrehellas hotel bodmin
LOCATION
United KingdomEnglandBodminWashaway
NUMBER OF ROOMS
12
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