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Hillbark Hotel

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Traveller (60)
Room & Suite (21)
Dining (13)
Ratings and reviews
Certificate of Excellence
  • Excellent62%
  • Very good13%
  • Average10%
  • Poor7%
  • Terrible8%
Travellers talk about
“afternoon tea”(22 reviews)
“wine cellar”(10 reviews)
“royden park”(14 reviews)
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What's included
Free Wifi
Free Parking
Free Breakfast
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Spa
Conference Facilities
Dry Cleaning
5 Star Hotel
The Hillbark Hotel & Spa, located in the 250 acres of parkland in Royden Park on the Wirral, is the only five-star hotel in the Liverpool City Region and the smallest five-star in the UK. The Elizabethan style mansion has 18 individually designed bedrooms, a choice of restaurants...
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Location and contact
Rangers Office Hillbark Road | Frankby, Frankby CH48 1NP, England
18.2 km to Liverpool John Lennon Airport
27 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (304)
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LanguageEnglish
182
41
32
23
26
Show reviews that mention
All reviewsafternoon teawine cellarroyden parkstunning hotelfront of housespecial occasionwedding plannerfive star hoteljacuzzi bathlovely settingbridal suitefollowing morningriviera restaurantmain hallbeautiful housebeautiful roomrolls royce
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1 - 5 of 304 reviews
Reviewed 2 days ago via mobile

I was extremely dissatisfied to arrive at this "5 star hotel" to find the owner publicly shouting at a staff member using terrible language and even reducing the waitress to tears. The hotel continued to disappoint as I was served cold food and disrupted 3...More

4  Thank Sarahwaters12
Reviewed 1 week ago

Beautiful hotel and friendly staff. The rooms were good though not amazing. The place seemed understaffed - especially a breakfast. The first day breakfast took an hour to arrive and most plates had a lot of water from the poached eggs on them. I can...More

Thank notria123
Reviewed 1 week ago

I recently attended an event which took place in the marquee. Given the rating of this hotel I was extremely disappointed at the condition of the marquee which was torn in a number of places and quite neglected. The outside was dirty and in parts...More

Thank Lin699
Reviewed 2 weeks ago

We booked a night here using the Dream and Dine offer on their website and, considering we stayed in a suite with evening meal, bottles of water and teas and coffees included, it was pretty good value for a special occasion. The hotel is a...More

1  Thank tmansfield
Reviewed 4 June 2018 via mobile

Frequently visit Royden Park to walk my dog and me and my wife thought this time we would stop by the hotel for a coffee. When we arrived there was no staff members to be seen, the hotel felt derelict - 5 minutes later a...More

6  Thank Pott3r76
Response from Contessa_Manager, Hotel Operations Manager at Hillbark HotelResponded 5 weeks ago

Dear Pott3r76, Thank you for taking the time to write your review about your recent experience at Hillbark. I have investigated the incident you have mentioned and can assure you that it is being dealt with by myself. Unfortunately certain members of my team had...More

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About
Description
The Hillbark Hotel & Spa, located in the 250 acres of parkland in Royden Park on the Wirral, is the only five-star hotel in the Liverpool City Region and the smallest five-star in the UK. The Elizabethan style ...More mansion has 18 individually designed bedrooms, a choice of restaurants including an award winning fine dining restaurant The Dining Room at Hillbark and a luxurious spa. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Pool
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (60)
Room & Suite (21)
Dining (13)
Business Centre & Event Rooms (3)
Questions & Answers
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0151dodo
13 June 2017|
AnswerShow all 2 answers
Response from Tracey N | Reviewed this property |
We had a 34 wedding party and 3 courses
0
Votes
millie07Leeds
7 September 2016|
Answer
Response from millie07Leeds |
what time does breakfast start
0
Votes
Room Tips
"Enjoy the visit its so so lovely xxx"
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"All the rooms are delightful, spoilt for choice"
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"all of the rooms there are 16 i think to choose from. the grounds fantastic and large car park"
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"All the rooms ar nice but the suites are the best, we like room 103, but all the suites are especially fab."
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