Lord Nelson
9 Hamilton Terrace, Milford Haven SA73 3AW Wales
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Avg. RMÂ 417 /night, 9/16 - 9/17
RMÂ 645
per night
RMÂ 519
per night
RMÂ 392
per night
Sept
Oct
16 Sept
Today
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About
3.5
#3 of 3 hotels in Milford HavenLocation
Cleanliness
Service
Value
Looking for a place to stay in Milford Haven? Then look no further than Lord Nelson, a hotel that brings the best of Milford Haven to your doorstep.
Lord Nelson is a hotel offering a flat screen TV, a desk, and a seating area in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
Plus, guests can enjoy an on-site restaurant, which has made this a popular choice among travellers visiting Milford Haven. For guests with a vehicle, free parking is available.
When you’re feeling hungry, be sure to check out Crow's Nest Cafe, which is a diner that is popular with locals and out-of-towners alike.
During your visit, be sure to check out popular attractions like Milford Haven Heritage & Maritime Museum (0.1 mi), Hubberston Recreation Area (0.8 mi), and Milford Waterfront (0.1 mi), which are all within walking distance of the hotel.
We’re sure you’ll enjoy your stay at Lord Nelson as you experience everything Milford Haven has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Meeting rooms
Room features
Desk
Seating area
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to VisitWales.
HOTEL STYLE
Great View
Mid-range
Location
9 Hamilton Terrace, Milford Haven SA73 3AW Wales
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 87 out of 100
87
Cardiff-Wales Airport
122.2 km•
See all flights
Car Hire
28 Restaurants
within 0.5 kilometers
Reviews
3.5
286 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Lord Nelson Hotel captivates visitors with its quirky and inviting atmosphere, drawing attention to its tasteful decor and overall cleanliness that impresses from the entrance. While the rooms are celebrated for their comfort and cleanliness, opinions on their value and style vary, with some guests finding them basic.
The amenities, including comfortable beds and thoughtful perks like complimentary Prosecco, earn high marks. However, the service receives mixed reviews, with experiences of both warm hospitality and occasional lapses in efficiency.
Atmosphere
Inviting
Rooms
Comfortable
Value
Inconsistent
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Well-appointed
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286Reviews0Q+A69Room tips
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Detailed Reviews
We had a 2nd floor room overlooking the marina, the room was very warm and we had to keep the window open. Comfortable bed, spacious room, good shower.
Stains and plaster bubbling on ceiling of our room, on the hotel landing and toilets on ground floor. Potentially could be a great hotel, lovely large bar.
The kitchen was closed one eve, however the hotel was accommodating saying we could bring food into the bar to eat.
The staff were very polite helpful while we stayed.
I think the hotel could do with a face lift.
Overall we enjoyed our stay
Stains and plaster bubbling on ceiling of our room, on the hotel landing and toilets on ground floor. Potentially could be a great hotel, lovely large bar.
The kitchen was closed one eve, however the hotel was accommodating saying we could bring food into the bar to eat.
The staff were very polite helpful while we stayed.
I think the hotel could do with a face lift.
Overall we enjoyed our stay
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from daniel wright, General Manager at Lord Nelson
Responded 25 Aug 2021
Many thanks for your review. We look forward to welcoming you back soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel looks lovely from the exterior and probably the nicest looking hotel in the area.
We booked a few nights midweek on booking.com and paid around £180.00 for 2 night stay which included breakfast.
Booking.com sold it as a Kingsize Bed but we were given a small double and I mean the bed was tiny! And the most uncomfortable pillows I’ve ever had!
The room was tatty, curtains didn’t hang on the rail and the shower was luke warm.
Apart from those few negatives.. the rooms were relatively quiet (apart from neighbours TV’s being left on through the night)
Clean and an average size.
The breakfast service was slow on the first morning (waiting around 45 minutes) and was warm (not hot) when served.
The waitress (there was only 1) seemed rushed off her feet making coffees which slowed the service up for the 3 tables that were dining that morning.
We had dinner one evening which was lovely and I would highly recommend.
All staff appeared friendly and approachable.
I did not mention to the staff about any of the above negativities as I did not really feel it warranted moaning about, sometimes you just have to go with it.
All in all, an ok ish stay.
Would I return.. probably but would pre question the room before settling and have breakfast elsewhere.
There is a McDonald’s, Greggs, Subway, Costa and Tesco close by and a few cafes on the harbour side.
We booked a few nights midweek on booking.com and paid around £180.00 for 2 night stay which included breakfast.
Booking.com sold it as a Kingsize Bed but we were given a small double and I mean the bed was tiny! And the most uncomfortable pillows I’ve ever had!
The room was tatty, curtains didn’t hang on the rail and the shower was luke warm.
Apart from those few negatives.. the rooms were relatively quiet (apart from neighbours TV’s being left on through the night)
Clean and an average size.
The breakfast service was slow on the first morning (waiting around 45 minutes) and was warm (not hot) when served.
The waitress (there was only 1) seemed rushed off her feet making coffees which slowed the service up for the 3 tables that were dining that morning.
We had dinner one evening which was lovely and I would highly recommend.
All staff appeared friendly and approachable.
I did not mention to the staff about any of the above negativities as I did not really feel it warranted moaning about, sometimes you just have to go with it.
All in all, an ok ish stay.
Would I return.. probably but would pre question the room before settling and have breakfast elsewhere.
There is a McDonald’s, Greggs, Subway, Costa and Tesco close by and a few cafes on the harbour side.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip:Â If you want to eat out book well in advance, there are limited restaurants for dinner and they...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We eventually got to stay here at the third time of trying due to covid, we chose here because of the convenience rather than the expectations of the standard of hotel, it is within walking distance of or our sons home when visiting the grandchildren. We did not have high expectations initially but what a pleasant surprise we had, the room was spacious and the view over the marina was tremendous. we did not have breakfast but we did eat in the hotel one night with the family and the food was very good and plenty of choice. The staff were very friendly and helpful and we will certainly stay here again. Although only over two floors I didn't see a lift which could be a problem for less mobile persons. Milford Haven itself is slightly rundown and probably needs some investment like they have done on the Marina but the location is wonderful to travel around this beautiful part of Wales
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Date of stay: October 2021
Rooms
Location
Service
Room Tip:Â Ask for a room facing the Marina because of view, rear overlooks car park
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marston's Inns, Revenue Management at Lord Nelson
Responded 15 Jun 2022
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a budget hotel so I want to be fair. Positives: Large room, comfortable main bed, good size bathroom, hotel situation is handy, above the marina. It’s pet friendly and staff friendly to guests and dog! Negatives: sofa bed for my teenage son was very uncomfortable, springs sticking out all over mattress, when I complained he got an extra duvet to mask springs. Most b&b/hotels I’ve stayed in at least make the bed, empty bins on a daily basis. This doesn’t happen here! In fact we ran out of loo roll and had to ask for me. Come on, this is basic stuff! Would we stay again, probably not.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from daniel wright, General Manager at Lord Nelson
Responded 25 Aug 2021
due to the pandemic we have been in, we have only been servicing rooms if requested by our guests, had this of been asked for we would of been more than happy to do so.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The admiral lord Nelson died a long time ago. The Lord Nelson, Milford Haven hasn’t been updated or cared for since.
I can accept its quite an old building, the floors creak a bit and maybe they’re not quite level. But everywhere there is a sense of it being very unclean. We had a drink in the bar when we arrived, after a five hour journey, and the tables in the bar area where sticky with glass marks - no it wasn’t busy. Our room had a distinct odour about it and we couldn’t get the window to stay open. Fair play they changed our room. Up another flight of stairs to see flaking plaster on the stairs which was still there when we left two days later.
At £200 for a double room for two nights it wasn’t cheap and then they want £8 per head for breakfast.
Overpriced, unkempt (that applies to some of the staff as well as the building), uncared for and generally run down sums it up. There are far better hotels in the area for the same or less money which we will make sure we get into if we ever have to go that way again.
I can accept its quite an old building, the floors creak a bit and maybe they’re not quite level. But everywhere there is a sense of it being very unclean. We had a drink in the bar when we arrived, after a five hour journey, and the tables in the bar area where sticky with glass marks - no it wasn’t busy. Our room had a distinct odour about it and we couldn’t get the window to stay open. Fair play they changed our room. Up another flight of stairs to see flaking plaster on the stairs which was still there when we left two days later.
At £200 for a double room for two nights it wasn’t cheap and then they want £8 per head for breakfast.
Overpriced, unkempt (that applies to some of the staff as well as the building), uncared for and generally run down sums it up. There are far better hotels in the area for the same or less money which we will make sure we get into if we ever have to go that way again.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Absolute shambles of a meal. that is the only way i can put it. food took way to long to come out (hour from starters to mains) the childrens meals were wrong and still came out wrong twice even after being told. The childrens desserts never came out so we left without as the children were extremely tired and annoyed after sitting in the pub for 2 hours. Sides came out half hour before mains and were delivered to the wrong table. they were then handed to us by the table that received them. when the staff eventually came over i asked if we could have the side with our mains and fresh as theyd been delivered to the wrong table, the response i had was a giggle and yeah ok. even if COVID wasnt going on that is unacceptable. asked if we could order desserts yet noone came back. the pub wasnt even busy, there was about 5/6 tables in max. serveice is extremely slow and as for the portions... miniscule. £4.50 for 5 tiny pieces of chicken bites and not even a dessert spoon full of garlic mushrooms. The bacon and cheese on the taveners chicken resembled rubber and the lamb steak was so fatty half of it came home to the dog, and it was missing the mint sauce. eventually managed to get the attention af a memeber of staff who asked if i wanted the bill... to which i replied yes please and the manager. the staff member walked off not knowing i was behind him and muttered something to the manager. I had no apology off any member of staff for the absolutely awful experience we had. The manager took £9 off the meal after the eat out to help out scheme was discounted, to make the total £15, which i begrudged paying as the food was shocking. Im extremely dissapointed in this as we went for a treat for my daughters, even after being told how awful the place has gone recently. but yes the reviews are completely correct.
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Date of stay: September 2020
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for looking after me and my little dog flo. The team couldn't be more friendly and helpful. As a solo female traveller they made me feel welcome and safe, thanks especially to Ellis and Cauley. And the rooms are very nice too. Highly recommend this place and they do a cracking g&t
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from daniel wright, General Manager at Lord Nelson
Responded 25 Aug 2021
Many thanks for your review. We look forward to welcoming you back soon, I shall certainly pass your lovely words over to all the team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The one star I had to give is extremely generous. Went for a family with 5 kids under 7. All food either stone cold or burnt, missing every add on even those paid extra for. Staff was extremely rude and unwilling to offer even a sorry let alone recompencate for the food missing or done incorrectly. Everytime we were forced to make a complaint we just had eye rolls and excuses. The kids ended up going hungry and very upset because they were missing half they're food and what they did get was freezing cold and inedible. When they finally excepted they're mistakes after trying to pin the blame on us we recieved are side 30 minutes after having the food. I will not be visiting this establishment again and I would urge others to think twice before making the decision to waste they're money here.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lord Nelson, Owner at Lord Nelson
Responded 27 Aug 2020
Thank you for leaving us a review, and we will be taking action to your comments. Please would be able to email us on lordnelson@sabrain.com so we are able to contact yourself.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was booked in for four nights at this hotel but only managed two. The room was covered in mould and water bubbling all over the ceiling made it smell awful. When I complained to the manager I was told simply 'it is a problem across the hotel not just that room' which didn't fill me with any faith for eating there. Staff very friendly but unwilling to address the issue of a mouldy room. Not what you want when paying £90 a night for a single bed!
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Date of stay: August 2021Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from daniel wright, General Manager at Lord Nelson
Responded 25 Aug 2021
we do apologise for you room that you had. We are looking into all feedback to improve
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a double room which wasn't too expensive considering it was single occupancy. View was out onto the yard at the back of the hotel.
There was no information documentation ion the room.
Room was a good size and bed okay but was actually 2 singles pushed together. As in a previous review there was crumbling plaster on the wall by window. Hotel needs a lot of refurbishment generally. Apparently it has just been taken over by Marstons so perhaps this is in the pipeline.
Room wasn't serviced after 1st night although they did remove a used towel, which wasn't replaced. It turns out you have to request for the room to be serviced.
Next day room was serviced, or at least the bed was made. No used towels were replaced, a cleaning cloth was left behind and when I returned I found the door hadn't been closed
Wouldn't rush to stay here again nor recommend it.
There was no information documentation ion the room.
Room was a good size and bed okay but was actually 2 singles pushed together. As in a previous review there was crumbling plaster on the wall by window. Hotel needs a lot of refurbishment generally. Apparently it has just been taken over by Marstons so perhaps this is in the pipeline.
Room wasn't serviced after 1st night although they did remove a used towel, which wasn't replaced. It turns out you have to request for the room to be serviced.
Next day room was serviced, or at least the bed was made. No used towels were replaced, a cleaning cloth was left behind and when I returned I found the door hadn't been closed
Wouldn't rush to stay here again nor recommend it.
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Date of stay: July 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from daniel wright, General Manager at Lord Nelson
Responded 25 Aug 2021
apologies for your stay with us. I will address all points made with the relevant teams
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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"If you want to eat out book well in advance, there are limited restaurants for dinner and they all seem to be booked up, even midweek."Read full review
"Can be a bit fiddly to park in the hotel car-park, but free parking on the road between 8pm and 8am."Read full review
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PRICE RANGE
RMÂ 404 - RMÂ 581 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lord nelson hotel milford haven
LOCATION
United KingdomWalesPembrokeshireMilford Haven
NUMBER OF ROOMS
22
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Lord Nelson
Which popular attractions are close to Lord Nelson?
Nearby attractions include Torch Theatre (0.2 km), Milford Haven Heritage & Maritime Museum (0.2 km), and Milford Waterfront (0.1 km).
What are some of the property amenities at Lord Nelson?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Lord Nelson?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Lord Nelson?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Lord Nelson?
Conveniently located restaurants include Martha's Vineyard, The Harbourmaster, and Foam.
Is Lord Nelson located near the city centre?
Yes, it is 0.9 km away from the centre of Milford Haven.
Are there any historical sites close to Lord Nelson?
Many travellers enjoy visiting Chapel Bay Fort & Museum (4.9 km).