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Crowne Plaza Kochi, an IHG Hotel

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XI/641A Kundanoor Junction, NH-47 Bypass, Maradu, Kochi (Cochin) 682304 India
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Traveller (1381)
360
Panoramas (40)
Room & Suite (740)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 07/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Kochi, an IHG Hotel
Updated 07/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 5 hotels in Maradu
Location
Cleanliness
Service
Value
Celebrate business success at the Crowne Plaza Kochi with a touch of leisure and panoramic views of backwaters and exquisite cuisine combined with rejuvenation at our Sohum Spa. Crowne Plaza Kochi is ideally located on the new business district of city NH 47 Bypass and provides easy access to Info Park Kakkanad, Cochin Special Economic Zone, M.G. Road, Cochin Port, Shipyard, Naval Base, major sightseeing areas like Fort Kochi, Mattancherry and is 45 minutes away from Cochin International Airport. The hotel offers 269 spacious business rooms and suites with excellent views of the backwaters and the city. Our variety of authentic culinary outlets, extensive spa and leisure facilities, and high-tech meeting spaces that can accommodate up to 900 people, all within a tranquil waterfront setting, makes Crowne Plaza Kochi the preferred international brand for business, leisure and events. Our Sohum Spa is one of the largest hotel spas in Kerala, with a dedicated area of 25,000 sq. ft.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Boating
Game room
Kids stay free
Valet parking
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Fence around pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Outdoor dining area
Poolside bar
Rooftop bar
Billiards
Canoeing offsite
Darts
Board games / puzzles
Nightclub / DJ
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Arabic, Hindi

Location

Full view
45Car recommended
Grade: 45 out of 100
11Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
XI/641A Kundanoor Junction, NH-47 Bypass, Maradu, Kochi (Cochin) 682304 India
Getting there
Kochi Airport26 kmSee all flights
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1806Reviews15Q+A100Room tips
Traveller rating
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Most Recent
Reem Mathews wrote a review 8 Aug
4 contributions
Will definitely recommend the A'ira Spa at Crowne Plaza Kochi and its Signature Massage to anyone visiting Kochi. Both my husband and I had the relaxation and rejuvenation we wanted with their experienced masseuses.... they knew exactly the pressure our bodies could withstand and modulated accordingly. Thanks Anish and Ms.Laku! Thanks Dr.Laljish for the body analysis and providing us with recommendations on what to do and what not you. Really appreciate your honesty and genuinity.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dinesh Rai, Marketing at Crowne Plaza Kochi, an IHG Hotel
Responded 4 days ago
Dear 526reemm, Vandanam! Thank you for choosing Crowne Plaza Kochi – as your venue for Wellness. It is really quite rewarding to receive such wonderful feedback from our guests. We endeavor to go above and beyond to ensure that our guests have Majestic memories, and the team here at Crowne Plaza Kochi specially Laljish & Aira Team is thrilled to know how much of an impact we have made on your wellness experience. Our impeccable service and superb offerings would not have been possible without our people and their hospitality, and we will be sure to convey your appreciation and thanks to all the teams mentioned. Thank you for choosing Crowne Plaza Kochi, when in Kochi, and we hope to have the pleasure of welcoming you back the next time to Crowne Plaza Kochi. Warm Regards, Dinesh Rai General Manager- Crowne Plaza Kochi
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Harinder wrote a review 7 Aug
1 contribution
1. The Aira Spa at Crown Plaza, Kochi has been one of the best Spa experiences till date. The aesthetics, theme, aura and ambiance in consonance with its peaceful and soothing character is the highlight of the Spa. The Spa has a great professional team with in-depth knowledge and professionalism towards ensuring your Spa treatment is satisfactory and memorable. I like to recommend Ms Doma and Ms Laku Dolma for various Spa Treatments. 2. In addition, a large number of variants in Ayurvedic and Contemporary messages provides vide ranges of Spa and value for Money. Overall an excellent experince at Crown Plaza,Kochi. Harinder
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Date of stay: August 2022
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dinesh Rai, Marketing at Crowne Plaza Kochi, an IHG Hotel
Responded 6 days ago
Dear Hariender Anokh, Vandanam! Thank you for choosing Crowne Plaza Kochi – as your venue for Wellness . I am delighted to read your appreciative comments on the Aira Spa & Wellness offerings and the affable service provided by our staff. Your generous compliments have been shared with the team for whom it will be a tremendous source of inspiration. Team is indeed thrilled to note your feedback and they thanks you for the same. We are glad that we could make your visit a memorable one. We look forward to the opportunity of welcoming you again soon and trust that Crowne Plaza Kochi will remain your preferred hotel in Kochi. Warm Regards, Dinesh Rai General Manager- Crowne Plaza Kochi
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Chandni B wrote a review 2 Aug
2 contributions
Loved the massage, was very relaxing. Felt so good all over, the whole body feels rejuvenated. the pressure applied was just the right amount and can be tailored to your needs. The future app helps to understating what massage you want - really looking forward to this feature. My husband and I both thoroughly enjoyed this and highly recommend it for anyone in Kochi looking to feel new again or just relax and take time out from busy li es that we now all seem to live.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dinesh Rai, Marketing at Crowne Plaza Kochi, an IHG Hotel
Responded 1 week ago
Dear Safari519920, Vandanam! Thank you for choosing Crowne Plaza Kochi – as your venue for Wellness . I am delighted to read your appreciative comments on the Aira Spa & Wellness offerings and the affable service provided by our staff. Your generous compliments have been shared with the team for whom it will be a tremendous source of inspiration. Team is indeed thrilled to note your feedback and they thanks you for the same. We are glad that we could make your visit a memorable one. We look forward to the opportunity of welcoming you again soon and trust that Crowne Plaza Kochi will remain your preferred hotel in Kochi. Warm Regards, Dinesh Rai General Manager- Crowne Plaza Kochi
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Preeyesh B wrote a review 2 Aug
13 contributions6 helpful votes
A’ira at Crowne Plaza Kochi is a fantastic spa and wellness centre. I had excellent Ayurvedic treatments - Abhyanga and Shirodhara. The Abgyanga was the best full body massage I have ever had. The Shirodhara was very relaxing. I felt like a new person after these treatments. The atmosphere is calming - the music and facilities have been perfectly chosen. A big thanks to the therapist, Anish, for an excellent set of treatments and to Laljish for being so welcoming. If you are in staying at the Crowne Plaza, or even just in Kochi, a trip to the A’ira spa is a must!
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dinesh Rai, Marketing at Crowne Plaza Kochi, an IHG Hotel
Responded 1 week ago
Dear Preeyesh B, Vandanam! Thank you for choosing Crowne Plaza Kochi – as your venue for Wellness. It is really quite rewarding to receive such wonderful feedback from our guests. We endeavor to go above and beyond to ensure that our guests have Majestic memories, and the team here at Crowne Plaza Kochi specially Laljish & his Aira Team is thrilled to know how much of an impact we have made on your wellness experience. Our impeccable service and superb offerings would not have been possible without our people and their hospitality, and we will be sure to convey your appreciation and thanks to all the teams mentioned. Thank you for choosing Crowne Plaza Kochi, when in Kochi, and we hope to have the pleasure of welcoming you back the next time to Crowne Plaza Kochi. Warm Regards, Dinesh Rai General Manager- Crowne Plaza Kochi
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AdventuresofArchie wrote a review Jul 2022
London, England, United Kingdom66 contributions64 helpful votes
+1
Stayed here on business . Warm welcome , hotel spotless , excellent service. Food is beautiful, so much choice . Special thanks to the waiter who served us drinks during our long days interviewing. Boat trip of the backwaters was great , make sure you go out and explore.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dinesh Rai, Marketing at Crowne Plaza Kochi, an IHG Hotel
Responded 2 weeks ago
Dear Helen C, We would like to thank you for choosing Crowne Plaza Kochi as your accommodation choice during your recent stay in Kochi and for taking the time to post your feedback. We are pleased to know that you had a memorable stay and enjoyed the hotel and its facilities. I am truly delighted that you were able to enjoy a generous service experience during your visit and that our ambassadors ensured you were well taken care of. Your feedback has been shared with the entire team and they are elated to receive such kind appreciation from you. We thank you for your recommendation and look forward to welcoming you again soon to Crowne Plaza Kochi. Warm Regards, Dinesh Rai General Manager - Crowne Plaza Kochi
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Vijesh N wrote a review Jul 2022
Dubai, Dubai, United Arab Emirates8 contributions3 helpful votes
Excellent Service , Neat & Clean Rooms & Awesome View. The sky Grills Roof-top restaurant was awesome. Very prompt service and good attention provided by staff Abhino . The food was tender , succulent and spiced to the right amount.
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Date of stay: July 2022
Rooms
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dinesh Rai, Marketing at Crowne Plaza Kochi, an IHG Hotel
Responded 3 weeks ago
Dear Vijeshn, Thank you for choosing Crowne Plaza Kochi for your visit and for sharing your generous feedback with us. We are very pleased to know that you had an excellent experience with us. At Crowne Plaza Kochi, we have adopted the best practices for hygiene and sanitization to ensure that our guests are comfortable and safe. We strive to deliver the best experiences and it was a pleasure for us to be at your service. Your warm appreciation has been shared with the team and we are glad that you have carried back fond memories of the same. We thank you for your kind appreciation and hope that Crowne Plaza Kochi continues to remain your preferred hotel on all your future visits. Warm Regards, Dinesh Rai General Manager – Crowne Plaza Kochi
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Abisha wrote a review Jul 2022
2 contributions
The best stay experienced ever .. the hospitality , the food and the stay was amazing … merlin trainee was too good ..she was very kind. Our overall experience was great . Must visit place❤️❤️😁🌊💕💚
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dinesh Rai, Marketing at Crowne Plaza Kochi, an IHG Hotel
Responded 3 weeks ago
Dear Naflorence, Vandanam! I am truly delighted that you were able to enjoy a generous service experience during your visit to the hotel. Indeed, I couldn't agree more with you regarding the outstanding service of our staff who we proudly call our "ambassadors". They are our pillars of strength and they make Crowne Plaza Kochi as vibrant as it is. Merlin & Entire team is humbled by your kind words. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Warm Regards, Dinesh Rai, General Manager- Crowne Plaza Kochi
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Nandita Sachar wrote a review Jul 2022
4 contributions1 helpful vote
We had the most amazing experience all thanks to the warm hospitality of the superb service by the staff.A special thanks to the chef mr Akhil Bharadwaj,Mr Sawan Kumar,MrBenny Varghese.,Mr Bachoo,Mr joy dev.They took utmost care of our specific food requirements like we are vegans and also required zero salt food.The entire team at the hotel were absolutely courteous and warm.We would recommend this hotel for the most luxurious and enjoyable stay⭐️
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dinesh Rai, Marketing at Crowne Plaza Kochi, an IHG Hotel
Responded 5 weeks ago
Dear nandita0305, We thank you for choosing Crowne Plaza Kochi as your preferred Stay in Kochi and for taking the time to share your valuable experiences with us. We strive to provide an experience which goes miles in your heart, and we are delighted to hear from you about the generous service experience during your visit at our Hotel. Your feedback is most gratifying and encourages our entire team for the exceptional services that we deliver at Crowne Plaza Kochi. Thank you for the special mentions of our colleagues, they are humbled by this gesture and are not just thankful but also encouraged of delivering the same service to each and every guest who visits at our property. We look forward to welcome you again soon and deliver another memorable experience of the Crowne Plaza Kochi to you. Warm Regards, Dinesh Rai General Manager- Crowne Plaza Kochi
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SURAJ K wrote a review Jul 2022
Kochi (Cochin), India5753 contributions1074 helpful votes
+1
Appararently the buffet does not meet the expectation. The buffet allows you to select wide range of food from regular menu. The food was not great and service was not as expected. I remain confused with the pricing of Paneer butter masala to the quantity it was delivered. Customer service is not welcoming. Looks like they are not interested in giving service to a walking person who likes to spend some awesome time with family and cherishing the mouth watering food. I don't recommend this to be a favorite place for buffet lunch.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Bad customer care!!!! Only business oriented...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dinesh Rai, Marketing at Crowne Plaza Kochi, an IHG Hotel
Responded 6 Jul 2022
Dear Surajsmile, Thank you for taking the time to share your experience with us. My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Crowne Plaza Kochi endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. Your experience is certainly not representative of the care and service we strive to provide for our guests at Crowne Plaza Kochi. Please do note that we are looking into each issue at great length with the respective teams to ensure that they are rectified and improved to the best of our abilities. Our relationship with our guests is of paramount importance to us and it is feedback such as yours that enables us to improve our services to better meet the discerning needs of our guests. I request you to kindly give us another opportunity to showcase the real Crowne Plaza Kochi experience to you. Please write to me for your next booking if travel brings you back to Kochi. We hope you will allow us another chance to welcome you back to Crowne Plaza Kochi. Warm Regards, Dinesh Rai General Manager – Crowne Plaza Kochi
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philip a wrote a review Jun 2022
Haines City, Florida65 contributions55 helpful votes
We stayed at this property from Jun.05 to Jun 09-2022.. Everyone we met was extremely nice and courteous. Sou Chef Reddy went out of his way to cook something special for my brother who got sick!!Everyone from front desk, restaurant and housekeeping were very professional. The management always tried to interact with guests. I salute the great management team and their well-trained staff for making our stay memorable
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dinesh Rai, Marketing at Crowne Plaza Kochi, an IHG Hotel
Responded 1 Jul 2022
Dear philip a At the outset, allow me to thank you for choosing to stay with Crowne Plaza Kochi and for taking the time to share your compliments on TripAdvisor. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. It is heartening to know that you loved the food and appreciated the professionalism of the staff at our hotel. It is always a priority of our Chef Reddy to ensure that all our guests are personally taken care of. Thank you for acknowledging the efforts of the entire team who could make your stay memorable. We are truly delighted to know that you enjoyed your time with us and left very satisfied with the food and service rendered. We look forward to welcoming you back soon to Crowne Plaza Kochi. Warm Regards, Dinesh Rai General Manager – Crowne Plaza Kochi
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PRICE RANGE
US$76 - US$99 (Based on Average Rates for a Standard Room)
LOCATION
IndiaKeralaErnakulam DistrictKochi (Cochin)Maradu
NUMBER OF ROOMS
269
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Frequently Asked Questions about Crowne Plaza Kochi, an IHG Hotel
What are some of the property amenities at Crowne Plaza Kochi, an IHG Hotel?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Kochi, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Kochi, an IHG Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Crowne Plaza Kochi, an IHG Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Crowne Plaza Kochi, an IHG Hotel?
Conveniently located restaurants include Latest Recipe, Mosaic, and Zoka.
Are there opportunities to exercise at Crowne Plaza Kochi, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Crowne Plaza Kochi, an IHG Hotel have airport transportation?
Yes, Crowne Plaza Kochi, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Crowne Plaza Kochi, an IHG Hotel located near the city centre?
Yes, it is 1.0 km away from the centre of Maradu.
Are any cleaning services offered at Crowne Plaza Kochi, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Kochi, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Kochi, an IHG Hotel?
The staff speaks multiple languages, including English, Hindi, and Arabic.