Belum Rainforest Resort
Pulau Banding, Gerik 33200 Malaysia
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#1 of 3 hotels in Gerik
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Belum Rainforest Resort is one of Malaysia's premier ecotourism holiday destinations. Set in the midst of a tropical paradise, Pulau Banding, the Belum Rainforest Resort, is everything nature-lovers and holiday-goers expect in a getaway destination: complete relaxation and serenity, stunning views and surroundings, adventure, and the chance to get close to nature.With the Belum-Temengor Rainforest literally at their doorstep, guests at the resort will have a rare opportunity to experience the soothing beauty and mystery of the vast jungle, which has remained untouched for centuries. Nature lovers will revel at the chance to observe the beauty of plants and scenery that can be found only rarely elsewhere. Meanwhile, thrilling outdoor activities await adventure seekers who crave for adrenaline-pumping experiences.
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Property amenities
Free parking
Free internet
Pool
Bar / lounge
Bicycle rental
Canoeing
Children Activities (Kid / Family Friendly)
Conference facilities
Parking
Public wifi
Infinity pool
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Game room
Fishing
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Telephone
Bottled water
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
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HOTEL CLASS
Languages Spoken
English, Malay
Location
721Reviews21Q+A98Room tips
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The resort is located within the rainforest and has a beautiful surrounding. Rooms are spacious and we stayed in 2 rooms which are connected. We could hear frogs croaking all night long which made us sleep soundly. Reservation was quite a hassle and we could not find any available date in Agoda, Booking.com and any other hotel portals even though it is listed. We whatsapped the hotel but the response was slow and eventually we called by phone. Reservation has to be secured by full payment made via bank transfer. We find this practice a bit unusual. We booked the Dicovery Belum package which required permits into the rainforest. It was very disppointing as a few of the destinations in the itinerary were cancelled due to spotting of tiger in the nearby area. However, this was not comminicated to us beforehand and we were only informed when we boarded the boat. It was such a shame that during the return journey, the boat ran out of fuel and all of us were stuck in the middle of the lake for about an hour until the guide finally managed to contact the resort to send someone to deliver the fuel to refill our boat. There are 2 restaurants in the resort, one serves ala carte and the other one serves buffet. We tried the ala carte on the first day and the dishes served were the most salty food we ever had in our lifetime, almost unedible! Buffet breakfast was mediocre, but I wouldn't pay for such a price if not it was already included in our room rate. It is quite a pity that our trip is ruined due to the poorly organised discovery package. Otherwise, we would have enjoyed better in such a beautiful natural environment.…
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Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is nice but needs some renovation. The state park is beautiful. The tour organized by the hotel is overly expensive and be aware that they sometimes have groups of almost 40 people in 1 tour. That does not give you the “jungle experience” at all. We had to queu at every sight. The guide was very friendly and did his best. So a beautiful place but it is obvious that the hotel overcharges its guests on tours. So if you can, book the tour elsewhere.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Belum Rainforest resort is a 4 hour drive from Kuala Lumpur. The Resort is location wise quite nice. The staff knows fair English. But they are slow to respond to our needs. We wanted to enjoy the activities offered by the resort but they had no for answer. They say that staff has gone for excursion and so we could not enjoy any of the experience Rainforest has to offer. When we checked outside we came to know that we have to get permission from the authorities if we want to experience Raffelasia spotting, or visiting Orang asli village or the scenic waterfall. The hotel did not mention any of this so we just ended up taking dip in the swimming pool. Disappointed
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
I have to rate this.. It was a fantastic, irreplaceable experience... I was a bit skeptical, however my thought has been changed immediately, after u arrived. The warm welcome from the friendly staffs made me so warm, and couldn't wait to start up my journey. The houseboat was clean huge. The houseboat setting - dining area, with kitchen (only staff), karaoke, and movie area Second level, all the rooms - consists of 4 bedrooms - master bedroom (Queen size bed) with toilet, and 2 bedrooms - 5 pax per room, however the middle room might be a bit warm as only has 1 window, the last room would be 2 pax with double decker. Top level would be huge open area which u can enjoy the scenary, drinking session, and at night, if u r lucky, you can view the nice night view with full of stars. I was so fortunate and able to have the fantastic view. They need to off the genset around midnight to save the power, it was quite warm in my first night, second night is chill and cold weather. The scenary at this reserved forest is marvelous. We didn't manage to view any wold animals, but definitely worth to pay a visit…
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Amazing rainforest located in Gerik , Perak ! We were treated exclusively by Abby and the team from Belum resort , as first timer venture into the jungle trip ( 13 do us including 3 kids ) was extremely exited . Filled with curiosity and fears ( Leeches ) RAUL and ( RamBo ) were two of the jungle hero who lead us to the adventure jungle trip . Exclusive resort with excellent service by IZZAT and staffs . The villa where we stayed is cosy , clean and well maintained, in the middle of the jungle surrounded all the nature creatures....🦜🦥🐘🦧🐟🦗🐜🦋🐛🪱🐵 and good landscaping . Thank to landscape specialist ABO who provide us very informative knowledge ! Thanks BELUM team , will definitely be back again !
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Date of stay: April 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I contacted Belum Rainforest Resort after seeing that they required group bookings of 10 or more (after nearly 9 months of Covid disruptions, I totally understood why!). The lovely Abby comminucated with me over whatsapp, was attentive, responsive and really great at catering to all my groups needs. 16 of us ended up staying for the 3d/2n package is the Azlani rooms which were beautiful, with seriously comfy beds (we are planning to come back again though to try out the 18 person villa!). The staff at Belum made our stay so enjoyable, the food was plentiful and delicious, Wy and Abby were always around to answer any of our questions and despite some of the resort being closed for renovations we still had a wonderful time in the large dining hall and using one of the villa's pool. Abby even went out to secure me a birthday cake for one of our friends, complete with staff singing happy birthday as well. Our excursion day was spent largely in torrential rain, but Raul and Hafiz were excellent guides, informative and caring (especially with some of our leech episodes haha) and did a wonderful job out on a wet boat all day despite not feeling great themselves. We loved our bamboo rafting and will definitely be down to come back and enjoy the beautful views from the pool and sunset decks in some sunnier weather. We also learnt about their beehives and got to taste the honey. This resort is gorgeous, our rooms were modern and well maintained, the resort has lots of places to explore, it feels like you're still part of the jungle without the creepy crawlies and 'roughing it' you sometimes have to experience, and the packages they offer are very reasonable for such a lovely spot. Thanks Belum team - us teachers from Penang will definitely be back again!…
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Date of stay: December 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Booked and confirmed houseboat for 3d 2n excursion for friends and family. No additional SOP conditions was relayed to us 2 months after booking, except for reduced pax in boat allowed. 3 wks before trip, we were informed to change it to a 2d 1n trip, as per SOP conditions and they even DOUBLE the houseboat rate we booked per night which was confirmed earlier. Manager was not accommodating to assist us.
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Date of stay: October 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Just like the previous commenter, I was asked to cancel but nowhere in the message was an offer made for a full refund. I do not want to reschedule, I want a refund. And yesterday I proceeded to make a cancellation with the option of "waiving fees" on Booking app, however there is no reply after 24 hours. And today I tried again to proceed with cancellation with the same option, but there no longer is a choice to waive fees ie get full refund anymore. So yes, I agree with the previous commenter, this is an unethical property owner out to fleece people during this difficult time. Kindly reply to my query on Booking app if this is not your intention. 👎👎👎
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
Helpful
I am disappointed in your response because of your response time, your commitment to refund and failure to do so and the ethics to keep our money not having for filled the booking. Our booking for the 13th-15th of April was not able to go ahead due to your closure. On the 27th of April your management committed to a refund, ‘we will definitely process with your refund.’ On the 25th June a letter was received, ‘truly sorry as no refunds is allowed by the management at this time. However, rest assured that your money will not be forfeited, as we do allow for reservations to be rescheduled to a future date.’ I have several problems with this letter. Firstly, receiving it in June, way after MCO has finished. The reputation of your establishment and customer relationship service should be maintained at this time and 2 months is not acceptable. Secondly, perhaps most shockingly, is the retraction of your commitment to refund, which damages your reputation. The commitment to refund came from your management. Thirdly, I am not rest assured that my money will not be forfeited. We’re leaving Maylaysia and it’s not possible to rebook. Lastly, upon contacting you on 26th June about this weekend (4th July) before we leave I still haven’t had a response. Therefore I have little faith in your customer service. I would appreciate an adequate resolution on this today. The commitment to your email on the 27th April is expected.…
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Date of stay: April 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
Excellent service by Belum Rainforest Resort personnel. Would like to particularly thank Mr. Chandra for his warm hospitality and friendly gestures. Hope to be there again one day. Well done to the staff there. Keep up the good work! Thanks.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ALSO KNOWN AS
belum rainforest hotel gerik
LOCATION
MalaysiaPerakHulu Perak DistrictGerik
NUMBER OF ROOMS
106
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Claim Your ListingBELUM RAINFOREST RESORT: UPDATED 2023 Hotel Reviews, Price Comparison and 1,029 Photos (Gerik) - Tripadvisor
Frequently Asked Questions about Belum Rainforest Resort
What are some of the property amenities at Belum Rainforest Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Belum Rainforest Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Belum Rainforest Resort?
Yes, free parking is available to guests.
Are there opportunities to exercise at Belum Rainforest Resort?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Belum Rainforest Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Belum Rainforest Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Belum Rainforest Resort?
The staff speaks multiple languages, including English and Malay.
Does Belum Rainforest Resort have any great views?
Yes, guests often enjoy the mountain view available here.
Is Belum Rainforest Resort accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.