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Hotel Los Arcos

About
Location
Cleanliness
Service
Value
Certificate of Excellence
Los Arcos Hotel was set up in 2004 thanks to a training project led by "Fundacion Familias Unidas." Thanks to the work done by the brickwork students from the Foundation's Training Centre, they have rebuilt and extended the Training Centre and they have given birth to what nowadays can be called "Escuela de Hosteleria." The earnings obtained from this school are invested in the rest of social projects carried out by the Foundation in Esteli.
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Property amenities
Free Parking
Restaurant
Wheelchair Access
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Bar/Lounge
Concierge
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Quaint
HOTEL CLASS
Location
Full view
Contact
Del Costado NO de Catedral 1/2 C Al Norte, Esteli Nicaragua
Name/address in local language
Getting there
Augusto C Sandino Airport108 km
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Reviews & more
183Reviews
165Photos
2Q+A
35Room tips
Traveller rating
  • 54
  • 82
  • 34
  • 5
  • 8
Time of year
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+4
I have come to this hotel for years, it was truly original in its design and it had sophisticated toilets, showers, etc.

Nowadays the hotel needs to change the shower because it’s a true challenge to take the shower and please fix the hot water system!

It’s true that there are
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Response from Gerencia-Arcos, Gerente at Hotel Los Arcos
Responded 13 Sep 2018
Hello Sr. We remember you perfectly as a frequent guest, you visited us many times in the past, just at that time a part of the hotel was newly opened (the one you stayed) 8 years ago, it is not really old! It is normal that with the use and over the years some things need maintenance, for that we have a trained maintenance staff, but what worries me most is that being hosted for two nights has not made any claims in person, directly at fronk desk, we perfectly well could locate in a room where you could shower without any problem, it is the less we would do, for us the comfort of all our guests is the most important , we would never charge a full rate to a guest for a room in such disrepair, it is a real shame that has not informed us at the right time to solve any inconvenience, and even more unfortunate when the profits generated are for investment social projects executed by the Familias Unidas Foundation for the benefit of families in this city with low economic resources. The hotel staff is willing to help with enthusiasm as we have more than one reason to be the best in customer service. Thank you.
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Nice.hotel, rooms are fine and.the.bed is.comfortable.

The breakfast is average. They have good WIFI and have a private parking for cars.

The ac. was okay but.there is not.hot.water working. They.need to.refurbish.a lot.
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Response from Gerencia-Arcos, Gerente at Hotel Los Arcos
Responded 12 Sep 2018
Hello Receive a greeting from Hotel Los Arcos. First of all we appreciate your visit as your comments about us. We are very sorry if the AC did not work as expected, But we work every day to improve both our service and our facilities. We hope to receive it once again and make you feel completely comfortable. Thank you very much.
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+2
This hotel is good. It has a great staff and the rooms are confortable.
Nevertheless this hotel really needs to imvest to change the hot water system!!!!

If they do not make necessary repairs this hotel won’t be an option soon! Hope they read this review!
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Response from Gerencia-Arcos, Gerente at Hotel Los Arcos
Responded 12 Sep 2018
Hello dear Of course we read the comments and we take them very seriously, we want thank you for taking your time to write about the hotel. We have trained maintenance staff to avoid this type of problems, so we hope that the hotel remains the best option in the city, I regret that you have had trouble with the hot water, but we hope to receive you again with us and make sure that your experience with us be better. Thank you.
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+1
The hotel is centrally located, easy to walk around and enjoy some of the highlights of the city (including the soccer stadium). I was there with a group and meals were provided and the food was very good, making accommodations for vegetarians and gluten-free. There is a lovely
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Response from Gerencia-Arcos, Director de Relaciones con Clientes at Hotel Los Arcos
Responded 11 Jun 2018
Thank you very much for leaving your comment, for us it is very important to know your experience during your stay with us. Hotel Los Arcos Esteli has a privileged location as we are in the center of the city of Esteli with easy access to commercial establishments and entertainment centers. We have a Vuela Vuela Restaurant recognized for its Spanish season as well as offering dishes from the local gastronomy, in our special menu for groups that visit us we try to respond to the needs of our customers. Your stay with us contributes to our continuing to develop social projects run by Fundacion Familias Unidas in Esteli.
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Perfect location just a few minutes away from the park, the cathedral, and the farmer's market. The hotel staff is very friendly, and everyone always has a smile on. Had a fresh breakfast almost every day of my stayed and the dinner at the restaurant Vuela Vuela was amazing. Food
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Response from Gerencia-Arcos, Director de Relaciones con Clientes at Hotel Los Arcos
Responded 3 Jun 2018
Thank you for your comment We are very pleased, we know that your stay at the Los Arcos Hotel, has been to your liking and comfort. It is also a pleasure to know that our restaurant meets your expectations.
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Album Categories
All photosTravellerRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Suite 220 Bedroom
Photo provided by managementHotel Los Arcos
Patio 2 hotel en esteli
Photo provided by managementHotel Los Arcos
Jardines
Photo provided by managementHotel Los Arcos
Patio central
piccolo bagno
Previous
1234569
I would like to book a room for 1 persom from Feb 15 to Feb 22 Kevin Millar
What besides cereal or bread and eggs to eat for breakfast?
Its a buffet breakfast so only the basics just like you mention. and rice and beans too for breakfast very common in Nicaragua to have it for breakfast.
0 votes
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"Second-floor end of corridor rooms is quieter."
"Second floor rooms are the best"
"All rooms open onto a common corridor, there is no privacy, and it's a very noisy hotel."
"Easy to find the local market and various stores from this location"
"Ask to see"
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PRICE RANGE
US$54 - US$56 (Based on Average Rates for a Standard Room)
LOCATION
NicaraguaEsteli DepartmentEsteli
NUMBER OF ROOMS
32
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