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Hotel Los Arcos

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Hotel Los Arcos
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139 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Reviewed 4 weeks ago via mobile

This was one of our overnight stays during Puro Sabor Nicaragua cigar festival. When we arrived we were shown our rooms very promptly (around a group of 50-80 all at once) and were given very reasonable prices for sundries (clothes steamed, cleaned, ironed etc.) within walking distance too a supermarket and a very cosy bar/restaurant not too mention a quiet...

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Helpful?
Thank Nick L
Gerencia-Arcos, Director de Relaciones con Clientes at Hotel Los Arcos, responded to this review

We appreciate your valuable comment It is a pleasure for us to know that you have been satisfied with our service.

Allen, Texas
Reviewed 1 November 2016

We stayed with a travel group of 20 and everyone had a good experience there. We ate the breakfast buffet daily, which was very good, but no experience with other meals in the restaurant. The staff was friendly enough and service was attentive with quick response to any requests. The room had reasonably good amenities including air conditioning, plenty of...

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Helpful?
Thank mgdavis131
Gerencia-Arcos, Director de Relaciones con Clientes at Hotel Los Arcos, responded to this review

We are so glad and appreciate your goods comment, the view from the rooftop is really beautiful, we will like to see you again in our hotel, and i let you know that with your visit help us to keep our social projects into the city, so you always be welcome. Thanks a lot

Reviewed 11 October 2016

Beautiful and clean hotel with very helpful staff. We came as a small group and they accommodated us nicely including a late dinner. Breakfast is buffet and is generously portioned with a lot of variety. Hotel is walking distance to shops, restaurants and markets and makes a great centralized location when visiting Esteli.

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Thank Carla S
Nashville, Tennessee
Reviewed 28 August 2016

Everything went as planned. Hotel was as advertised. Everything worked. Breakfast was a good traditional breakfast. How water worked. Air conditioning (not imperative in Esteli). Nothing more I would have asked for.

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Helpful?
Thank Patrick C
Gerencia-Arcos, Director de Relaciones con Clientes at Hotel Los Arcos, responded to this review

Good morning dear Patrick C, thank you for choosing us during your stay in your visit to our beautiful city of Esteli, is very important for us your opinion and thanks to it every day can improve, we are glad to know that you enjoy our facilities and the hotel was able to meet their expectations. We look forward to...

Reviewed 17 August 2016

This was a fine hotel in the center of Estelí. The rooms were spacious and clean. The beds were good as well. The hotel is not very special, but everything works fine. Information is mainly provided in Spanish (none of the staff talked English and even written information was sometimes in Spanish only). Not only the rooms are spacious, also...

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Helpful?
Thank Kasper H
Gerencia-Arcos, Director de Relaciones con Clientes at Hotel Los Arcos, responded to this review

Dear Kasper We appreciate your visit to our hotel, we're glad to know that both the rooms, restaurant and other areas of this were your total satisfaction and comfort, We hope you visit us again, remember that thanks to you and all people who visit Familias Unidas Foundation can maintain social projects in the city of Esteli. Best regards,

A TripAdvisor Member
Level Contributor
4 reviews
3 hotel reviews
1 helpful vote
Reviewed 13 July 2016 via mobile

Clean, spacious hotel within walking distance to the center of town. Also walking distance to shops, restaurants and the cathedral. Breakfast was a buffet and offered eggs, Gallo pinto, toast, pancakes, cereal, coffee, juice and tea. Rooms are air conditioned, have hot water and wifi. Beds were comfortable and the staff was accommodating. Overall great location and great price. Would...

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1Thank A TripAdvisor Member
Gerencia-Arcos, Director de Relaciones con Clientes at Hotel Los Arcos, responded to this review

Thank you for having stayed at Hotel Los Arcos, thanks for time to value ourselves is very important for us your opinion have been taken, we are glad to know that your expectations during his visit were met. We look forward to your visit again, We always offer the best services in the city. Greetings.

Virginia Beach, Virginia
Reviewed 2 July 2016 via mobile

Hotel is in middle of Esteli and conveniently located close to the plaza and La Colonia grocery. Secure parking across the street. Room was small, but clean, and AC not necessary. Location is a plus. Rooftop terrace w/ view. Staff failed to respond to my email request for a room, but luckily one was available for late afternoon arrival.

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1Thank wkspen
Gerencia-Arcos, Director de Relaciones con Clientes at Hotel Los Arcos, responded to this review

Very good estimated days We thank you for visiting us, we're glad to know that your stay at our hotel was your total satisfaction, we apologize for the inconvenience email thank you for comment because for us your opinion is very important. The booking department sends sincere apologies. We look forward to your visit again. We wish you an excellent...

Crawley, United Kingdom
Reviewed 10 June 2016

This does seem to be about the best hotel in town and it is pretty good. Esteli is an interesting town and worth a visit. The hotel is very central and perfectly positioned for a walking tour. However, being so close to the square and busy streets it is a little noisy at night. Saturday night here was certainly vibrant...

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1Thank BeardedWanderer
Gerencia-Arcos, Director de Relaciones con Clientes at Hotel Los Arcos, responded to this review

We thank you for visiting us and take a little time to value ourselves, your opinion is very important to us, we very seriously and work on that so that the next time you visit your stay excellent. We reiterate our thanks for their excellent comments about our hotel and its employees, we are pleased that we could meet your...

Reviewed 7 June 2016

Good location. The hotel has a roof deck for an evening drink or cigar (you are in Esteli). A Great a view, bar, breakfast which is included with the room. And a restaurant. There is also secure parking onsite.

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Helpful?
Thank Brian D
Gerencia-Arcos, Director de Relaciones con Clientes at Hotel Los Arcos, responded to this review

Good morning From all the team hotel and restaurant we thank you for taking time to value ourselves, we're glad to know that the service provided was to their liking, we look forward to your visit again. regards

New York
Reviewed 22 May 2016 via mobile

Enjoyed our one night at Los Arcos. Inside is airy and nicely planned out, a world to itself with murals and a small garden. Some rooms surround a courtyard. We stayed in a more functional part, off a long, airy corridor. We chose a fan-only room and slept fine. Our room was large and comfortable with a nice bathroom. The...

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Helpful?
Thank Gentlemanexplorer
Gerencia-Arcos, Director de Relaciones con Clientes at Hotel Los Arcos, responded to this review

We appreciate your good comments, we always try to provide our customers with a pleasant time in our hotel. We are very happy to read you had a great experience and we hope to count on your visit. And remember we are a non profit hotel and that with your stay you are helping us to make social projects. Best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Los Arcos Hotel was set up in 2004 thanks to a training project led by "Fundacion Familias Unidas." Thanks to the work done by the brickwork students from the Foundation's Training Centre, they have rebuilt and extended the Training Centre and they have given birth to what nowadays can be called "Escuela de Hosteleria." The earnings obtained from this school are invested in the rest of social projects carried out by the Foundation in Esteli. ... more   less 

Additional Information about Hotel Los Arcos

Address: Del Costado NO de Catedral 1/2 C Al Norte, Esteli, Nicaragua
Region: Nicaragua > Esteli Department > Esteli
Price Range: RM240 - RM320 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Los Arcos 3*
Number of rooms: 32
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Los Arcos staff and other travellers.
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Questions? Get answers from Hotel Los Arcos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The birds were very loud early in the morning in the courtyard with the trees and fountain. Rooms on the other courtyard were very quiet.”
  • courtyard
 of 5 bubbles mgdavis131, 1 Nov 2016 | Read review
“The suit 209 is great,very large”
 of 5 bubbles honeybunny2015, 14 Apr 2016 | Read review
“We had an inside room. It was ok, but I really like a window to the outside.”
 of 5 bubbles RThomas5586, 14 Feb 2016 | Read review
“Avoid the balcony rooms if you don't like street noise.”
 of 5 bubbles 134fredr, 11 Jan 2016 | Read review
“They are all good...”
 of 5 bubbles ToniandGiorge, 27 Jul 2015 | Read review
5 of 5
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