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The Ridge Hotel & Apartments

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Traveller (76)
Room & Suite (35)
Dining (8)
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Overview
  • Excellent80%
  • Very good15%
  • Average4%
  • Poor0%
  • Terrible1%
Travellers talk about
“kids room”(5 reviews)
“the penthouse”(5 reviews)
“daily shuttle”(5 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (111)
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106 results
Traveller rating
85
16
4
0
1
Traveller type
Time of year
LanguageEnglish
85
16
4
0
1
Show reviews that mention
All reviewskids roomthe penthousedaily shuttleski fieldsdrying roomflat walkshort walkbeautiful hotelthe busski runsstudio roomsmall kitchenpowder daysski schoolski liftthe snow coveredeach afternoon
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1 - 5 of 106 reviews
Reviewed 14 April 2018

Our first impressions were very positive because of the great location and hotel facilities. Where it started to unravel was the average level of service that you would not necessarily expect for a hotel of this standard. Clearly staff are predominately recruited from the hundreds...More

Thank Rita2011
Reviewed 27 March 2018

This was a perfect place for our first time to Hakuba and I would stay there again. We stayed in an apartment with a lovely outlook into the snow covered trees. The apartment was a perfect place to spend the afternoon if the spring snow...More

Thank 628jennifer
Reviewed 8 March 2018 via mobile

We spent 5 nights here recently and thoroughly enjoyed our stay. The ski lift was an easy 5 minute walk away and staff were more than accomodating with any requests we had - they even offered a daily shuttle to the supermarket and a lift...More

Thank Nadia S
Reviewed 7 March 2018

This is a beautiful hotel, steps away from Happo One, impeccable. Kindest staff, extremely accommodating, and extremely comfortable. One of my best hotel stays ever. We thank them for their generosity coming all the way from California. Note that I never take the time to...More

Thank kelseyhotchkiss
Reviewed 14 February 2018 via mobile

This has to be a very comfortable and clean hotel apartment .. The drivers, the front receptionists even to the bar man are all very friendly and helpful... It is a very friendly atmosphere, good for the whole family even has a kids room in...More

Thank nas_nolimit
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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Multilingual Staff
Children Activities (Kid / Family Friendly)
Breakfast included
Laundry Service
Concierge
Self-Serve Laundry
Room amenities
Microwave
Things to do
Restaurant
Bar/Lounge
Tennis Court
Details
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (76)
Room & Suite (35)
Dining (8)
Questions & Answers
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Room Tips
"Ring or email Michelle and she will advise."
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"The Penthouse has the best view"
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"All rooms on the second floor had a view. There is a drying room in the basement."
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"If you want a hotel room for a couple, ask for 205, 206 or 207."
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