We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Sierra resort Hakuba

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
Great Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Hotel Sierra resort Hakuba
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

405 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 157: English reviews
Start your review of Hotel Sierra resort Hakuba
 Click to rate
Sydney, Australia
Reviewed 3 days ago NEW

My wife and I stayed here for 6 nights in January for a ski holiday. The hotel itself is located a bit out of the way, and is fairly secluded. It is closest to the Tsugaike Kogen (fantastic slopes for beginners) and Iwatake (which we didn't visit due to the conditions). It is also not too far from Cortina, but...

Thank Simon B
Reviewed 3 weeks ago

We stayed here almost a month ago and had the best time. Everyone there was so nice. The setting was so relaxing - there's classical music playing in the lobby and mulled wine. The concierge helped us make a dinner reservation and drove us to the ski mountain when we just missed the shuttle. It was such an unforgettable experience....

Thank Ashley K
Hong Kong, China
Reviewed 4 weeks ago

The hotel is about 15 minutes north of the town of Hakuba. This was the best place I could find short of some other 5 star options that mimicked French resorts (that served French food). Since I was looking for a Japanese experience, this is one of your best options in Hakuba. The hotel itself isn't big and feels quite...

Thank Paul C
Reviewed 18 March 2017

I stayed here during my family's recent trip to the Hakuba area. I chose this hotel after doing cursory research and decided upon the Sierra hotel based on TA reviews. We had a memorable time, and our stay at this beautiful hotel really made our vacation. We arrived too early for the check in time so we happily enjoyed the...

Thank Allan W
Reviewed 18 March 2017 via mobile

I visited this hotel with my son for 6 nights . The hotel was a fairyland and a delight to come back to after a day skiing. Ski hire was easy at the resort and lift passes a good deal at reception. As the resort is a little way from most slopes it required a shuttle/ it was a little...

Thank peta O
Richmond Hill
Reviewed 16 March 2017

Most memorable experience with Hakuba Resort were its twice daily free shuttle buses to the ski slopes, the free snacks to welcome you after a day at the slopes, and the onzen (hot springs) to sooth those skiing muscles to prepare you for the next day.

Thank Chungsen L
Reviewed 14 March 2017 via mobile

We stayed here for 6 wonderful nights, from the moment we checked in we fell in love with the place. From the wonderful wonderful staff to the amazing ambience of the location. The rooms are a decent size, the lounge to relax in is so stunning. Floor to ceiling windows and free Beverages and snacks. I honestly cannot fault this...

Thank Jo B
Singapore, Singapore
Reviewed 12 March 2017 via mobile

Although it is not a short journey to reach Hakuba, it's all worth the travel time. This resort is fabulous in every aspect. Checkin - front line staff are very helpful and all ready to serve - checkin was a bliss, quick and informative on what to do, where to eat etc Transport - resort provides transfers to/ from train/...

Thank Crystal2807
Whakatane, New Zealand
Reviewed 6 March 2017 via mobile

Initially booked for 3 days but extended to 6 as we were captivated by the entire experience. Although the resort itself is fantastic- it is the staff that made us feel special throughout our stay. Nothing was a problem and we felt pampered during our entire stay. The pre-ski breakfasts were plentiful and on returning each day were greeted with...

Thank TobyandJo
London, UK
Reviewed 26 February 2017

We booked the Junior Suite for our family of 2 adults and 2 seven year olds. Plenty of space for us all. The bathroom is a bit on the small side, though it is just the shower and sink, so it wasn't cramped. The shower was amazing! The strong water pressure and on demand hot water was a godsend after...

Thank 6ethere

948 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (377)
Room/Suite (19)
Hotel & Grounds (126)
Family/Play Areas (7)
Dining (27)
View from Room (8)
Bathroom (7)
Pool/Beach Area (8)
Other (175)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

All TripAdvisor Photos (508)
Amenities (218)
Other (84)
Double Room (64)
Dining (14)
The Hotel (70)
Twin Room (58)

Management photos: Courtesy of the property manager

All Management Photos (63)
Business Centre/Function Rooms (2)
Hotel & Grounds (14)
Dining (12)
Room/Suite (6)
Bathroom (4)
Pool/Beach Area (1)
Other (24)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Hakuba-mura hotels
Hakuba happou Onsen
Hakuba Tokyu Hotel
Hakuba Tokyu Hotel
#8 of 101 in Hakuba-mura
218 reviews
Hakuba happou Onsen
Hakuba Highland Hotel
Hakuba Highland Hotel
#9 of 101 in Hakuba-mura
133 reviews
Show Prices
Show Prices
Show Prices
Hotel Montblanc Hakuba
#7 of 101 in Hakuba-mura
149 reviews
Hakuba happou Onsen
Hotel Hakuba
Hotel Hakuba
#22 of 101 in Hakuba-mura
138 reviews
Hakuba happou Onsen
Phoenix Hotel
Phoenix Hotel
#6 of 101 in Hakuba-mura
104 reviews
Show Prices
Show Prices
Show Prices


  • Restaurant
  • Free Parking
  • Spa
  • Breakfast included
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Spa
  • Hot Tub
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
we have the largest class of rooms & original hot spring in hakuba.and we serve for you perfect pickup & drop off.Best for family: kids for free. Jr.suite have 2bed rooms.Best for lovers: Grand Twin & Double room are 36m2.Double room's bed is kind size(183cm). All rooms have a jet bus and Free wifi. ... more   less 

Additional Information about Hotel Sierra resort Hakuba

Address: Mizubasho Onsen, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: RM613 - RM2,058 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sierra resort Hakuba 4*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Hotwire, Orbitz, Agoda, Rakuten, TripOnline SA, Ctrip TA, Cheap Tickets and HotelQuickly so you can book your Hotel Sierra resort Hakuba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sierra Resort Hakuba Hotel Hakuba-Mura
Hotel Style:
#1 Spa Hotel in Hakuba-mura
#1 Ski-In / Ski-Out Hotel in Hakuba-mura
#1 Luxury Hotel in Hakuba-mura
#1 Onsen Hotel in Hakuba-mura
#1 Family Hotel in Hakuba-mura
#10 Romantic Hotel in Hakuba-mura
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Sierra resort Hakuba staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Hotel Sierra resort Hakuba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We lived in room 307 and it was a very short walk to the onsen baths. I am guessing getting any room numbered 3xx would be close by.”
  • our living room. We made a bit of a mess but there is a fireplace!
paulchu1, 27 Mar 2017 | Read review
“Choose rooms that are radiantly heated with in the floor hot water and could be augmented with hot force air.”
chungsenl, 16 Mar 2017 | Read review
“Junior suite is great if you're a 2 adult, 2 child family”
6ethere, 26 Feb 2017 | Read review
“Great for skiing holidays!”
jdf21st, 23 Jul 2016 | Read review
“There are only 2 types of rooms-2 beds and 4 beds. All of single rooms are located in one wing & the suites are located in a different wing”
Fr0mHawaii, 29 Mar 2016 | Read review
5 of 5
US$148* /night
View Deal
Rakuten TravelUS$198
View all 11 deals
Prices are for 1 room, 2 adults
Change dates