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02/07/2017 03/07/2017
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    Hotel Sierra resort Hakuba

    Mizubasho Onsen, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
    Hotel website
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    Savings alert: 47% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$183
          US$161
          US$183
          US$161
          US$166
          Traveller (392)
          Room & Suite (239)
          Dining (53)
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          Overview
          • Excellent76%
          • Very good17%
          • Average4%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “green curry” (19 reviews)
          “miso soup” (17 reviews)
          “free snacks” (10 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Family Rooms
          Concierge
          Pets Allowed
          Spa
          Wheelchair Access
          Meeting Rooms
          Laundry Service
          Self-Serve Laundry
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Hotel Sierra resort Hakuba
          Special Offer: ホテルシェラリゾート白馬公式Web割ベストレート
          Hakuba Tokyu Hotel
          224 reviews
          #7 of 101 hotels in Hakuba-mura
           
          Hakuba Mominoki Hotel
          201 reviews
          #3 of 101 hotels in Hakuba-mura
           
          Hakuba Onsen Ryokan Shiroumaso
          134 reviews
          #2 of 101 hotels in Hakuba-mura
           
          Hakuba Resort Hotel La Neige Higashikan
          125 reviews
          #5 of 101 hotels in Hakuba-mura
           
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (412)
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          There are newer reviews for Hotel Sierra resort Hakuba See the most recent reviews

          11 - 15 of 412 reviews

          Reviewed 15 February 2017

          Stayed for 3 nights in January 2017, family with kids aged 9 and 11. The hotel staff a very friendly, efficient and most speak English very well. The best things about the resort: (1) great facilities that suit families, our children happily played pool and...More

          2  Thank unhappyfamily886
          Reviewed 6 February 2017 via mobile

          Our stay at sierra resort was perfect . The facilites in the resort are unbeatable , You have all you need to enjoy your stay. The rooms are spacious , nice and with a beautiful view on the garden . The breakfast is good ,...More

          Thank ryo85
          Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded 11 February 2017

          Dear ryo85, Thank you very much for your positive review. We are glad to know that you had a wonderful stay in our resort. It is a pleasure for us to give the best that we can. Get well soon. We hope you'll come back...More

          Reviewed 31 January 2017 via mobile

          I stayed at the Sierra Hotel from 5th to 13th Jan 2017 with my 2 young sons. We picked the hotel based purely on TripAdvisor reviews which were totally correct. I cannot fault the Sierra hotel, in particular for families. Any negative reviews about this...More

          Thank CraigCarson43
          Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded 3 February 2017

          Dear guest, Thank you for your time to review our resort. We are so happy to know that you had a wonderful stay with your family in Sierra resort. And, thank you for trusting Tripadvisor! See you again in Hakuba.. Best regards, Michelle Ramos Sierra...More

          Reviewed 29 January 2017 via mobile

          Exceptional service from all staff with great communal areas to relax in. The hotel is luxurious with free food and drinks in most rooms. Staff are very welcoming and always ready to help with any questions including restaurant reservations, travel arrangements and other bookings. I...More

          1  Thank Natasha21220
          Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded 3 February 2017

          Dear guest, Thank you very much for your positive review. We are glad to know that you had enjoyed your stay in our resort. It is a pleasure for us to give you a memorable stay! We are looking forward to meeting you again. Best...More

          Reviewed 17 January 2017 via mobile

          The staff were fantastic, really went out of their way to find a doctor for us on a Sunday, cannot thank the girls at the desk and shuttle bus driver enough for their care and attention. We were very appreciative of the staff being able...More

          Thank Hfamilyonholiday
          Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded 18 January 2017

          Dear guest, Thank you for the positive review. We are glad to know that you had a wonderful stay in Sierra resort. How are you feeling now? we hope your are feeling well. We are looking forward to seeing you again. Best regards, Michelle Ramos...More

          Hakuba Tokyu Hotel
          224 reviews
          #7 of 101 hotels in Hakuba-mura
           
          Hakuba Mominoki Hotel
          201 reviews
          #3 of 101 hotels in Hakuba-mura
           
          Hakuba Onsen Ryokan Shiroumaso
          134 reviews
          #2 of 101 hotels in Hakuba-mura
           
          Hakuba Resort Hotel La Neige Higashikan
          125 reviews
          #5 of 101 hotels in Hakuba-mura
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Free Parking
          • Spa
          • Breakfast included
          • Pool
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Shuttle Bus Service
          • Breakfast included
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Self-Serve Laundry
          • Children Activities (Kid / Family Friendly)
          • Meeting Rooms
          • Banquet Room
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Restaurant
          • Spa
          • Hot Tub
          • Pool
          Details
          • Price range
          • US$189 - US$534 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Ski-In / Ski-Out Hotel in Hakuba-mura
          • #1 Spa Hotel in Hakuba-mura
          • #1 Onsen Hotel in Hakuba-mura
          • #1 Family Hotel in Hakuba-mura
          • #1 Luxury Hotel in Hakuba-mura
          • #10 Romantic Hotel in Hakuba-mura
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 74
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, JAPANiCAN, Travelocity, Hotwire, Booking.com, TripOnline SA, Rakuten, Cheap Tickets, Ctrip TA, Agoda, KNT-CT Holdings Co.,Ltd.(YOKOSO Japan), Cancelon, HotelQuickly and HRS so you can book your Hotel Sierra resort Hakuba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Japan >
          • Chubu >
          • Nagano Prefecture >
          • Kitaazumi-gun >
          • Hakuba-mura >
          • Hakuba happou Onsen
          • Also Known As
          • Sierra Resort Hakuba Hotel Hakuba-Mura
          Add Photo Photos
          Traveller (392)
          Room & Suite (239)
          Dining (53)
          Pool & Beach (9)
          Hotel & Grounds (424)
          Bathroom (11)
          Family and Play Areas (7)
          Business Centre & Event Rooms (2)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
          Hakuba Happoone Ski Resort
          613 reviews
          4.30 km away
          Hakuba Cortina Ski Resort
          101 reviews
          5.11 km away
          Hakuba 47 Winter Sports Park
          241 reviews
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          3.47 km away
          Questions & AnswersAsk a question
          Hayleey95
          Hi , My partner &I am staying at Sierra in February 2017. I just had a question about Ski passes , Snow Monkey Tour and Snowboard rental gear. Should we pre book these or are we able to book them through the hotel when we arrive ?
          2 November 2016|
          Answer
          Response from SierraWork | Property representative |
          Hello, We have snowboard rental shop in our hotel. You are able to do that when you check in. Booking Snow monkey tour is also available then, But it is very busy, so we would recommend you to book the tour in advance.
          0
          Votes
          Google Translation
          Jemma H
          Hi I am looking at staying at Sierra Resort Hakuba in feb 2017, after being highly recommended by a friend. Just wondering in regards to ski equipment does the resort offer any to hire or is it hired from ski shops in the town? if so is the pricing similar to that of a ski shop? I am so excited! Thanks!
          31 July 2016|
          Answer Show all 4 answers
          Response from jdf21st | Reviewed this property |
          Small ski rental shop at hotel has enough kit, if a bit standard, all good quality and reasonable - if in doubt ask their Staff (this is a good general rule at Sierra Resort!) There are other outlets e.g. near Happo-one, of... More
          1
          Vote
          JCheng
          We expect to arrive at Hakuba around noon time from the Kiso Valley late December 2016. We will check in at the Sierra Resort upon being picked up from the train station. Will the shuttle buses still run in the afternoon from Sierra Resort to the ski slopes? In particular what is the schedule for the afternoon pick ups from Sierra Resort to Happo-One? Many thanks!
          16 June 2016|
          Answer Show all 5 answers
          Response from SingaporeMummy | Reviewed this property |
          There is a schedule which u can get from the hotel.... If I remember correctly the frequency is higher for mornings to get people to the slopes and evenings to get people back to hotels .... In between... There is the... More
          1
          Vote
          Room Tips
          "We lived in room 307 and it was a very short walk to the onsen baths. I am guessing getting any room..."
          Read review
          "Choose rooms that are radiantly heated with in the floor hot water and could be augmented with hot force air."
          Read review
          "Junior suite is great if you're a 2 adult, 2 child family"
          Read review
          "Great for skiing holidays!"
          Read review
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