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    Hotel Sierra resort Hakuba

    Mizubasho Onsen, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$678
    US$602
    SAVE US$76
    US$678
    US$602
    Traveller (392)
    Room & Suite (239)
    Dining (53)
    Hakuba Onsen Ryokan Shiroumaso
    135 reviews
    #2 of 101 hotels in Hakuba-mura
     
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    #5 of 101 hotels in Hakuba-mura
     
    Hakuba Resort Hotel La Neige Higashikan
    126 reviews
    #4 of 101 hotels in Hakuba-mura
     
    Pension Arc-en-Ciel
    2 reviews
    #75 of 101 hotels in Hakuba-mura
     
    Overview
    • Excellent76%
    • Very good17%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “green curry” (19 reviews)
    “miso soup” (17 reviews)
    “free snacks” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Family Rooms
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Meeting Rooms
    Laundry Service
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Sierra resort Hakuba
    Special Offer: ホテルシェラリゾート白馬公式Web割ベストレート
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    Hakuba Onsen Ryokan Shiroumaso
    135 reviews
    #2 of 101 hotels in Hakuba-mura
     
    Phoenix Hotel
    104 reviews
    #5 of 101 hotels in Hakuba-mura
     
    Hakuba Resort Hotel La Neige Higashikan
    126 reviews
    #4 of 101 hotels in Hakuba-mura
     
    Pension Arc-en-Ciel
    2 reviews
    #75 of 101 hotels in Hakuba-mura
     
    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (413)
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    There are newer reviews for Hotel Sierra resort Hakuba
    See the most recent reviews

    61 - 65 of 157 reviews

    Reviewed 9 January 2016

    We stayed for 4 nights at Hakuba Sierra in December 2015 and we totally fell in love with the place. Warm and toasty inside with open fires and creature comforts. Free popcorn machine for the kids and free red wine for the parents. Little treasure...More

    Thank Apokha
    Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded 10 January 2016

    Dear guest, Thank you for your time! It is really great to hear that your family had a great time in Sierra resort Hakuba. You should check out and try out our private onsen next time and enjoy the scenery! Also, Hakuba is stunning during...More

    Reviewed 1 January 2016

    We booked this hotel without any reference or looking up reviews......blindly and it was the best choice we made. The hotel gave us an upgrade, this was due to a refurbishment that was taking place in the other wing. We received a family size room,...More

    1  Thank Golf_Focus
    Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded 2 January 2016

    Dear guest, That's great to hear! Thank you for trusting Sierra resort Hakuba. It keeps on snowing and everything turns white. We would love to see you again! Best regards, Michelle

    Reviewed 28 December 2015 via mobile

    We were there during winter season. It was truly a magical experience for us. Pick up service can be arranged by calling the resort once reached Hakuba Station. We were picked just 10 mins after we called the resort. When we reach the resort, we...More

    1  Thank Bobz H
    Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded 31 December 2015

    Dear guest, Thank you very much for your wonderful review! We are more than willing to serve our local guests and of course, our guests who are coming from different parts of the world. We hope you had a wonderful holiday in Sierra resort. Best...More

    Reviewed 27 December 2015

    We were a group of 10 from South Africa and we were absolutely blown away by the service at Sierra Resort. The resort is absolutely beautiful and we thoroughly enjoyed the Onsens as well as the complimentary food, drinks and lounges. The staff were absolutely...More

    Thank nabilaqwet
    Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded 31 December 2015

    Dear guest, Thank you for your positive review! We hope you had a great time with your family in our resort and we are looking forward to meeting all of you again. Best regards, Michelle

    Reviewed 24 December 2015

    The hotel offers free pick-up & drop-off service to/from Hakuba Train Station. We were warmly welcomed by the friendly staff and some very tasteful light meal which is free of charge. The hotel is located in a quite hill away from the town center. Very...More

    Thank Fred_Yuanxin_Zhang
    Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded 31 December 2015

    Dear guest, Thank you for taking the time to review our resort. We hope you had a relaxing and enjoyable holiday in Sierra. And, we hope to have another opportunity to serve you in the future. Best Regards, Michelle

    Hakuba Onsen Ryokan Shiroumaso
    135 reviews
    #2 of 101 hotels in Hakuba-mura
     
    Phoenix Hotel
    104 reviews
    #5 of 101 hotels in Hakuba-mura
     
    Hakuba Resort Hotel La Neige Higashikan
    126 reviews
    #4 of 101 hotels in Hakuba-mura
     
    Pension Arc-en-Ciel
    2 reviews
    #75 of 101 hotels in Hakuba-mura
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Spa
    • Breakfast included
    • Pool
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Spa
    • Hot Tub
    • Pool
    Details
    • Price range
    • US$189 - US$705 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Onsen Hotel in Hakuba-mura
    • #1 Spa Hotel in Hakuba-mura
    • #1 Ski-In / Ski-Out Hotel in Hakuba-mura
    • #1 Family Hotel in Hakuba-mura
    • #1 Luxury Hotel in Hakuba-mura
    • #10 Romantic Hotel in Hakuba-mura
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 74
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, JAPANiCAN, Hotels.com, TripOnline SA, Rakuten, KNT-CT Holdings Co.,Ltd.(YOKOSO Japan), Travelocity, Agoda, Ctrip TA, Hotwire, Cancelon and HotelQuickly so you can book your Hotel Sierra resort Hakuba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Japan >
    • Chubu >
    • Nagano Prefecture >
    • Kitaazumi-gun >
    • Hakuba-mura >
    • Hakuba happou Onsen
    • Also Known As
    • Sierra Resort Hakuba Hotel Hakuba-Mura
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    Traveller (392)
    Room & Suite (239)
    Dining (53)
    Pool & Beach (9)
    Hotel & Grounds (424)
    Bathroom (11)
    Family and Play Areas (7)
    Business Centre & Event Rooms (2)
    Nearby
    Phoenix Hotel
    104 reviews
    3.80 km away
     
    Pension Arc-en-Ciel
    2 reviews
    .38 km away
     
    Hakuba Resort Hotel La Neige Higashikan
    126 reviews
    3.60 km away
     
    Hakuba Onsen Ryokan Shiroumaso
    135 reviews
    4.04 km away
     
    Nearby Restaurants
    Sobadokoro Furusato
    9 reviews
    1.58 km away
    Mimi's Restaurant and Bar
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    3.77 km away
    Hummingbird
    86 reviews
    3.72 km away
    Soba-dokoro Furusato
    8 reviews
    1.58 km away
    Nearby Attractions
    Hakuba Happoone Ski Resort
    613 reviews
    4.30 km away
    Hakuba Cortina Ski Resort
    102 reviews
    5.11 km away
    Hakuba 47 Winter Sports Park
    241 reviews
    6.32 km away
    Hakuba Norikura Onsen Ski Resort
    32 reviews
    3.47 km away
    Ask a question
    Questions & Answers
    Hayleey95
    2 November 2016|
    Answer
    Response from SierraWork | Property representative |
    Hello, We have snowboard rental shop in our hotel. You are able to do that when you check in. Booking Snow monkey tour is also available then, But it is very busy, so we would recommend you to book the tour in advance.
    0
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    Jemma H
    31 July 2016|
    AnswerShow all 4 answers
    Response from jdf21st | Reviewed this property |
    Small ski rental shop at hotel has enough kit, if a bit standard, all good quality and reasonable - if in doubt ask their Staff (this is a good general rule at Sierra Resort!) There are other outlets e.g. near Happo-one, of... More
    1
    Vote
    Room Tips
    "We lived in room 307 and it was a very short walk to the onsen baths. I am guessing getting any room..."
    Read review
    "Choose rooms that are radiantly heated with in the floor hot water and could be augmented with hot force air."
    Read review
    "Junior suite is great if you're a 2 adult, 2 child family"
    Read review
    "Great for skiing holidays!"
    Read review
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