We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/09/2017 04/09/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hakuba Alps Hotel

    12851 Chikuni Otsu, Kitaazumi-gun, Otari-mura 399-9422, Nagano Prefecture
    Save
    Best prices for your stay
    03/09/2017 04/09/2017
    US$305
    US$150
    SAVE US$154
    US$166
    US$305
    Traveller (49)
    Room & Suite (10)
    Dining (9)
    Overview
    • Excellent15%
    • Very good38%
    • Average28%
    • Poor13%
    • Terrible6%
    Travellers talk about
    “one night” (2 reviews)
    “great food” (2 reviews)
    “powder” (3 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Multilingual Staff
    Spa
    Conference Facilities
    Self-Serve Laundry
    Shuttle Bus Service
    Ski-In / Ski-Out
    All hotel details
    Offers from Hakuba Alps Hotel
    Deals (4)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Standard Room With Tatami Area
      US$305US$150
      View Deal
    • Japanese/Western-style Room
      US$166
      View Deal
    • Quadruple Room
      US$305
      View Deal
    More deals for this property
    • Standard Room With Tatami Area
      US$150
      View Deal
    • Japanese/Western-style Room
      US$166
      View Deal
    • Twin Room
      US$166
      View Deal
    • Quadruple Room
      US$305
      View Deal
    Collapse room deals
    View more room deals
    Showing room deals 1 - of 4
    Hotel Sierra resort Hakuba
    419 reviews
    #1 of 101 hotels in Hakuba-mura
     
    Hotel Cerulean Alpine
    11 reviews
    #7 of 28 hotels in Otari-mura
     
    Country Inn Puff-no-Ie
     
    Resort Hotel Tsugaike
    3 reviews
    #24 of 28 hotels in Otari-mura
     
    Write a Review
    Reviews (60)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 9 reviews

    Reviewed 4 April 2017 via mobile

    Awful hotel. Nothing at all like they advertise. No variety of restaurants just one awful expensive buffet. No other food available. No bar. No mini bar. No room service. No internet. The whole property including the rooms stink of cigerette smoke

    Thank surftravel2016
    Reviewed 28 May 2016

    We felt so welcome from the minute we arrived. I am always tentative heading off on a family holiday that everyone will get what they need. My husband needs untracked powder, I need lots of intermediate runs and lots of green runs for the kids....More

    Thank 712info
    Reviewed 1 May 2016

    Went to Hakuba and stayed at the Alps Hotel with the family on a discount travel package we found online. Saw a couple of mixed reviews online, so wasn't sure what to expect. Not sure what the people who wrote negative reviews are on about...More

    2  Thank JenD1971
    Reviewed 29 March 2016

    Hotel was daggy and depressing. Breakfasts (included) were dreadful. Non-smoking room reeked of smoke. No hot water. No toiletries. No Wi-Fi (could get at reception sometimes). Restaurants all pre-booked so couldn't get a sitting. Reception desk staff all disinterested to point of rudeness. Ski hill...More

    3  Thank 606jane
    Reviewed 24 December 2015

    Firstly I want to make it clear that the level of service we recieved from the hotel was impressive. They opened the hotel just for us as we arrived early in the season and answered endless questions both before we arrived and during our stay....More

    1  Thank Jcee48
    Hotel Sierra resort Hakuba
    419 reviews
    #1 of 101 hotels in Hakuba-mura
     
    Hotel Cerulean Alpine
    11 reviews
    #7 of 28 hotels in Otari-mura
     
    Country Inn Puff-no-Ie
     
    Resort Hotel Tsugaike
    3 reviews
    #24 of 28 hotels in Otari-mura
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Spa
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Spa
    • Pool
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$156 - US$333 (Based on Average Rates for a Standard Room)
    • Hotel Style
    • #3 Onsen Hotel in Otari-mura
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 121
    • Reservation Options
    • TripAdvisor is proud to partner with JAPANiCAN, TripOnline SA and Agoda so you can book your Hakuba Alps Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Japan >
    • Chubu >
    • Nagano Prefecture >
    • Kitaazumi-gun >
    • Otari-mura
    Add Photo Photos
    Traveller (49)
    Room & Suite (10)
    Dining (9)
    Pool & Beach (2)
    Hotel & Grounds (58)
    Nearby
    Hotel Sierra resort Hakuba
    419 reviews
    3.53 km away
     
    Hotel Cerulean Alpine
    11 reviews
    2.00 km away
     
    Resort Hotel Tsugaike
    3 reviews
    2.04 km away
     
    Country Inn Puff-no-Ie
    1.04 km away
     
    Nearby Restaurants
    Sobadokoro Furusato
    9 reviews
    2.04 km away
    Soba-dokoro Furusato
    8 reviews
    2.04 km away
    Penke Bar & Bistro
    33 reviews
    7.05 km away
    Otari Meisankan Soba
    5 reviews
    3.27 km away
    Nearby Attractions
    Hakuba Cortina Ski Resort
    102 reviews
    1.62 km away
    Hakuba Happoone Ski Resort
    613 reviews
    7.81 km away
    Hakuba Norikura Onsen Ski Resort
    32 reviews
    .07 km away
    Hakuba
    228 reviews
    7.69 km away
    Questions & Answers
    Get quick answers from Hakuba Alps Hotel staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing