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Traveller (95)
Dining (34)
Room & Suite (25)
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Overview
  • Excellent45%
  • Very good43%
  • Average6%
  • Poor3%
  • Terrible3%
Travellers talk about
“indoor onsen”(2 reviews)
“hill”(5 reviews)
“fridge”(2 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
4 Star Hotel
All hotel details
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Reviews (79)
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1 - 5 of 30 reviews
Reviewed 4 days ago

I loved staying in Nozawa Grand hotel. On arrival I was greeted by lovely receptionists who accompanied me to the room. Although I booked a non-smoking room, I felt a strong smell of smoke inside. After complaining to the manager, I was offered another room....More

Thank nomadgirl365
Reviewed 2 March 2018 via mobile

We found our hotel very comfortable, rooms are spacious, and we will return. We spent very little time at the hotel but it was very nice to come back to after a day on the slopes. Be prepared for alot of walking as it is...More

Thank Dave V
Reviewed 11 July 2017

We as a family of 4 really enjoyed staying at the Nozawa Grand. The customer service was impeccable and they did everything possible to make our stay enjoyable. The views from this hotel which is situated on a hill just a short stroll to the...More

2  Thank Angela P
Reviewed 17 March 2017

Stayed in the 'Special Japanese/Western-style' room on the 4th floor and could not have asked for more. The hotel staff were so accomodating and helpful. The room was large, well equipped (with warmed toilet seat!) and the multi-course Japanese 'banquets' were magnificent for adults and...More

3  Thank James D
Reviewed 13 January 2017 via mobile

We really enjoyed our stay here. From the ensuite onsen, the provided robes, slippers and socks, excellent restaurant and extremely helpful staff, it made our stay very pleasant and allowed us to have an unforgettable and uniquely Japanese ski experience.

1  Thank psyancegirl
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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Details
Price range
US$150 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Nozawaonsen-mura
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$150 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Nozawaonsen-mura
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (95)
Dining (34)
Room & Suite (25)
Family and Play Areas (1)
Questions & Answers
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Tarn1977
5 December 2017|
Answer
Response from Angela P | Reviewed this property |
Hi, we've often used a bus company called Nagano Snow Shuttle (which you can book on line) which takes you from the airport directly to Nozawa Onsen. From there it's a short stroll up to the hotel (up a bit of a hill but the... More
1
Vote
Angela P
4 April 2016|
AnswerShow all 2 answers
Response from Lynda C | Reviewed this property |
We saw a large shop at the Nagasaka station so maybe there is a variety there. We believe St Anton is not the only shop at Hikage Station. For basic needs the shops at Hikage should do fine. We rented from a shop in the... More
0
Votes
MargaretPowell
8 February 2015|
Answer
Response from KylieBaldock | Reviewed this property |
Hi Margaret we hired and stored our boots and skis at st antons hikage as it was a 10 min walk up street and steep hill to the yu walk way, if you turn left out of hotel and walk 50 meters to a double chairlift it was an... More
0
Votes
Room Tips
"High floor room. If you're a family then 401 was excellent"
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"Ask for the rooms with the onset tubs in the balcony."
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"Room Type 'F' had everything I needed"
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"Private onsens (essentially wooden hot spring hot tubs) on your room patio are available in some rooms and..."
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