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Honestly, i don't know should I recommend this hotel or not. I was there when the hotel was full of Chinese tourists, so it was so noisy. During the breakfast specially, in spa, even in hotel corridors, too, so we couldn't have the peaceful stay....More
Staff: They were only able to communicate in very limited English but they tried their best to help.
Facilities: Pool was closed for "winter" even though it was around 20C during the day. The hotel should have closed it when the temperature gets really...More
2 Thank rainislovely
Response from 宿泊予約担当, 販売予約課 at Royal Hotel Okinawa ZanpamisakiResponded 14 December 2017
Thank you for your stay with us and post to share the information.
We will keep trying to improve our hotel an hope to see you agin in the future.
When I drove up I thought of the book the shinning. This hotrl is just we rid. The rooms are worn out. When I stayed here the baseball team was so everything revolves around them. 20 min wait for an elevator. Front desk was rude...More
2 Thank humboldtraveler
Response from zanpamisaki, Reservation Desk at Royal Hotel Okinawa ZanpamisakiResponded 3 March 2017
Thank you so much for staying with us. However we are sorry to hear your feedback which made you disappointed during the stay. We will make more effort to improve our service and taking your precious feedback seriously. Thank you for taking your...More
Stayed overnight for a wedding at a nearby hotel. Reception desk kindly allowed us early, courteous, fast and efficient check-in with a smile. We knew right away that this visit would be a pleasant one despite the fact that the place was busy with tourists...More
Response from zanpamisaki, Reservation Desk at Royal Hotel Okinawa ZanpamisakiResponded 3 January 2017
Dear bond1123, Thank you for choosing Okinawa Zanpamisaki Royal Hotel. We also happy to hear that you had a good time with us and in Okinawa. We appreciate your precious feedback and hope to see you soon in the near future. Thank you.
Great view. Good service. Clean room, though a bit too small for 2 adults and 2 kids. Breakfast buffet is ok, not really impressive. Quite a lot of native Japanese tourists stay in this hotel. There is a popular Japanese restaurant outside the hotel. Price...More
Response from neveyuki, Reservation Desk at Royal Hotel Okinawa ZanpamisakiResponded 30 December 2016
Thank you so much for your precious feedback. We will keep getting better so that many guests are satisfied with our hotel. Any kinds of your advice and suggestions are always welcome and appreciated. We hope to see you again in the future....More