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Hotel Luisiana

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1 room 2 adults 0 children
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Hotel Luisiana
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943 Reviews from our TripAdvisor Community

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Showing 809: English reviews
New York City, New York
Reviewed 17 January 2017

The rude gentleman at the front desk told me to write a bad review that they don't care. They charged $100. 00 human deposit ( never heard of this in my life) $100.00 pet deposit. The pet is allowed no where on the property the pet is not allowed in the room by its self. The sheets in the room...

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Helpful?
1Thank BezuWho
Ivan S, Propietario at Hotel Luisiana, responded to this review

dear guest we need some rules for stay and leave well with the pet ! you can't leave alone your pet in the room and go outside de hotel , but if you need to go for drink a coffe or take a dinner in the restaurant , you can leave you pet en the room! sometimes is only a...

Estes Park, Colorado
Reviewed 22 December 2016

By far its the worst stay I ever booked. Traveling with family members and the from desk clerk asked us for photo ID for all family members,even minors! That's unprecedented. If you don't want minors in your property you should clearly stated on your ad. As well as your ridiculous 100 USD deposit. What do you think you are? A...

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1Thank Mario C
Ivan S, Propietario at Hotel Luisiana, responded to this review

dear customer id and deposit are due , check your reservation rules! are easy rules , are rules for your safety and for fight criminal actitud ! try to understand we take care our client !

Santa Teresa, Costa Rica
Reviewed 15 December 2016

The hotel is located in a suburban area, away from the traffic,. The rooms are spacious, equipped with every comfort. All the rooms overlook the garden and the pool and have a comfortable terrace. There is a restaurant on site for breakfast and dinner. Rooms with Kitchenette are the best!

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Thank selvaggiabaggi
Playa Carrillo, Costa Rica
Reviewed 30 November 2016

good size rooms and bathrooms, decorated with taste. the 3rd floor rooms have no verandas. we liked the pool and all this is not too far from shopping centers if you have a car and 30 minutes from the airport. you get a good complimentary breakfast. there is not a lot of choice on the menu but food is very...

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Thank barbarasteiner02
Ingersoll, Canada
Reviewed 21 November 2016

This little hotel is convenient for shopping to the mall and big box stores. This hotel is priced very reasonably . Large rooms with mini fridges and very spacious bathrooms and first and second floors have little verandas. I would avoid the third floor if possible rooms have no outdoor verandas if you like to sit out. There is a...

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Thank MaryD2488
Queenstown, New Zealand
Reviewed 19 November 2016 via mobile

We spent two nights in this hotel while planning what to do in Costa rica. Designed by a former super bike champion (who presumably stayed in a lot of hotels in his career) the rooms are huge and with big all tiled bathrooms. The swimming pool area is perfect and, as it was low season, we had it all to...

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Thank Wesley M
Reviewed 13 November 2016

My wife and I stayed at this hotel for 7 nights. Pros reasonable price (if booked through hotels.com) Spacious apartment style rooms Very secure at night , the staff locks up the property where no one may go in out out with out permission from the staff on duty. We purchased tours from this hotel and the tour guides were...

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1Thank Eric F
Bangkok, Thailand
Reviewed 10 November 2016

I should have listen to other reviews. horrific front desk employees. lied to me 3 times about my free upgrade. (Expedia +gold member). tried to charge me $3 dollars for a paper copy... breakfast is nasty and dirty, same people that clean the rooms and toilets make breakfast. Found multiple blood spots on the wall, had to call front desk...

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Thank itay c
Ivan S, Gerente at Hotel Luisiana, responded to this review

dear customer we try our best we change your rooms quicly as we can for clean ! so sorry for that we are human , we try to do our best you print a lot of copy , copy is not for free , so sorry but 3$ for a big lot of copy of your contract for buy your...

Nanaimo, British Columbia, Canada
Reviewed 2 November 2016

Large clean rooms most with spacious verandas . Friendly helpfull staff with local knowledge and great tours on offer. Quite restaurant with three types of breakfast on offer and wide choice of evening meals at reasonable prices.

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1Thank Alan C
San Isidro de El General, Costa Rica
Reviewed 23 October 2016

I used to stay at this hotel often over the previous 3-4 years; however, I will no longer be staying here after my last visit 2 days ago. Everything is dirty. Everything. Sat down for breakfast and a guy comes out in his pajamas to serve us. Dirty table mats, dirty glasses, and the guy serving the breakfast - disgusting....

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2Thank CostaRicaPGA
Ivan S, Propietario at Hotel Luisiana, responded to this review

so sorry , we try our best uniform are little different form the ritz-carlon suite but works in a low cost hotel we try to clean much better all the coffe area ! so sorry

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Friendly Hotel in Santa Ana (San Jose) with a Italian restaurant Airport nearby. Close to the airport (5 miles), this Hotel is also near Multiplaza megaMall. 2 km from business district area (forum) and 1 km from the new highway S. Jose-Jaco beach, 6 miles from San Jose. Hotel Luisiana provides a Italian and Japanese restaurant, complimentary wireless Internet access 10 mega, Free international and national call, free parking and 24-hour room service, 24H Free coffee and Thea. Guestrooms open to balconies with city, mountain or courtyard views and feature beds with pillowtop mattresses and led televisions with premium cable channels (100 channel). ... more   less 

Additional Information about Hotel Luisiana

Address: Santa Ana 2090, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Price Range: RM190 - RM270 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Luisiana 3.5*
Number of rooms: 31
Reservation Options:
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Also Known As:
Luisiana Hotel Santa Ana
Hotel Luisiana Costa Rica/Santa Ana
Hotel Style:
#3 Romantic Hotel in Santa Ana
#3 Family Hotel in Santa Ana
#4 Business Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Luisiana staff and other travellers.
13 questions
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Questions? Get answers from Hotel Luisiana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on second floor. Only one flight of stairs, and reasonable view. Not the third floor. No elevator.”
 of 5 bubbles Wxgesr, 12 Mar 2017 | Read review
“Make sure you know in advance that you won't have to ask hotel management for any additional assistance or accommodation.”
 of 5 bubbles 355vladm, 6 Mar 2017 | Read review
“get a higher floor”
 of 5 bubbles P4050DNjasona, 2 Mar 2017 | Read review
“first floor room was good, as i did not see an elevator and it's right by the pool”
 of 5 bubbles Jodie-Poonchka, 26 Feb 2017 | Read review
“The suites are very nice and spacious”
 of 5 bubbles sarric1, 20 Feb 2017 | Read review
5 of 5