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Holiday Inn Express Hotel & Suites Monterrey Aeropuerto

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Traveller (27)
Room & Suite (40)
Dining (5)
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Overview
  • Excellent29%
  • Very good48%
  • Average18%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Airport Transportation
2 Star Hotel
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Additional information
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (127)
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All reviewsroom was cleanminutes from the airportgreat qualityan early flightthe crowne plazashower curtainroom keyother hotelselevatorpapalotecerealhieshuttlepillows
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1 - 5 of 54 reviews
Reviewed 1 week ago via mobile

If you want to stay close to the airport it is a good option but the place needs to be updated, it is a little rundown. Wifi works well, breakfast and happy hour are good and the restaurant just outside is a really good option....More

Thank DonatoInWeston
Response from Cynthia J, Gerente at Holiday Inn Express Hotel & Suites Monterrey AeropuertoResponded 6 days ago

Thank you so much for your coments of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Hotel's Favourite
Reviewed 11 July 2017

Room was great, elevators were key activated, had washer and dryer available and had 24 hour coffee/hot water. Was close to good restaurants and a Starbucks. 10 minutes from the airport. The only downfall for this trip was that I had to wait 1hr. 20min....More

Thank jasonkS1191RI
Response from Lorena D, Gerente at Holiday Inn Express Hotel & Suites Monterrey AeropuertoResponded 12 July 2017

Dear Guest jasonkS1191RI, Thank you so much for your review of our hotel. A positive guest experience is something our staff takes great pride in, so we value your feedback and please accept our sincerest apologies for the inconvenient that you have experienced, you can...More

Reviewed 7 February 2018

MARIANA is the most valuable the hotel has, she is a great receptionist! I arrived at the hotel in an early flight before check in time, anyways I asked if there was a room available, she says no but offered that I can wait in...More

Thank Eduardo G
Response from Lorena D, Gerente at Holiday Inn Express Hotel & Suites Monterrey AeropuertoResponded 8 February 2018

We appreciate your comments about our staff, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We value...More

Reviewed 31 August 2017

Well I got to the hotel and check in was really fast maybe about 5 minutes. They took a copy of my passport and told me my checkout time. The room was really clean and it looked fairly new. The only problem I saw was...More

Thank Hector P
Reviewed 25 June 2017 via mobile

Tried to stay at the hotel, but i called to confirm that the swimming pool was open because i need to have a swimming pool, they said it was under repairs and it wouldn't be open until July 15th, are you kidding me???? I was...More

Thank Ramell C
Response from Lorena D, Gerente at Holiday Inn Express Hotel & Suites Monterrey AeropuertoResponded 26 June 2017

Dear Guest, Thank you for your feedback. We understand and apologize for the inconvenience caused by the reshuffle of our pool. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests and we understand that the pool...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Room Service
Meeting Rooms
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$82 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$82 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (27)
Room & Suite (40)
Dining (5)
Pool & Beach (2)
Questions & Answers
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gero1927
27 March 2018|
Answer
Response from Eduardo G | Reviewed this property |
6:00 am
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Google Translation
Room Tips
"Your call."
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"Don´t forget your key card....elevator will not operate without it !"
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"Room facing away from airport, flights start very early in the morning"
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"Expensive option near the airport"
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