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BEST WESTERN PREMIER Monterrey Aeropuerto

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61 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Milwaukee, Wisconsin
Level Contributor
7 reviews
Reviewed 4 weeks ago

I typically stay at the Crowne Plaza, however I had to stay at a different hotel as my norm was booked up. The rooms are very nice. Nice sitting area, mini fridge you can use and a microwave. Great for when you bring left overs back with you. Smaller restaurant downstairs but good menu options. Good bar - was very... More 

Helpful?
Thank Perlick
BigAppleL, Manager at BEST WESTERN PREMIER Monterrey Aeropuerto, responded to this review

Thank you very much for your feedback. We hope to see you back soon! Have a great day! More 

Dallas, Texas
Level Contributor
357 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed 24 July 2016

For weary travelers, this is a great place to sleep before heading back out on the road. The hotel is offers a free hotel shuttle, and is close to the airport. Staff is friendly, and the room clean and quiet. Free continental breakfast is included.

Helpful?
Thank VanEsq12
BigAppleL, Manager at BEST WESTERN PREMIER Monterrey Aeropuerto, responded to this review

Thank you for your feeback, have a great day! More 

1 review
Reviewed 3 June 2016 via mobile

There's no where like home but this place comes close! Always a pleasure staying here. Shuttle service is a plus, staff are courteous and very helpful. Would recommend to anyone on business or pleasure. Nice outdoor pool area, they have a bar b q you can use to have a "carne asada"....Many good times here!

Helpful?
Thank Ryan G
BigAppleL, Manager at BEST WESTERN PREMIER Monterrey Aeropuerto, responded to this review

Thank you very much for your feedback! We love to hear all this great things you experience during your stay. We are going to continue making our best, so our future guests can continue having great experiences in our hotel. We hope we see you back soon! Have a great day! More 

Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 28 May 2016 via mobile

Great value, great hotel, excellent location , good customer service, safe, clean but horrible food. My business partner and I both sent our food back....I've seen dog food that looked more appealing than the fish and taco plates we were served. Considering we were in Mexico these Mexican dishes were not what we expected.

Helpful?
Thank StonedTraveler
BigAppleL, Manager at BEST WESTERN PREMIER Monterrey Aeropuerto, responded to this review

Thank you for your feedback! We will use your point of view, so we can make some changes in the restaurant, so our future guests can have a better experience. Have a great day! More 

Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 May 2016 via mobile

I came into Monterrey late in the evening and had an early morning appointment the next morning so I wanted something close to the airport. I had tried to reserve a room at another hotel but it was full with no rooms available, so I booked at the Best Western Premier. It was reasonably priced, and was very clean. The... More 

Helpful?
Thank Drcoal
BigAppleL, Manager at BEST WESTERN PREMIER Monterrey Aeropuerto, responded to this review

Thank you for your feedback! We hope we see you soon again. Have a great day! More 

Windsor, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 May 2016

The staff here are helpful and courteous at all times. I have stayed at this hotel at least 30 nights and never had an issue. The breakfast is more then enough considering its free and Alex makes the best margarita in Monterrey! Rooms are up to date and clean. Nice out side area with pool and spa make this a... More 

Helpful?
Thank Canadaman07
BigAppleL, Manager at BEST WESTERN PREMIER Monterrey Aeropuerto, responded to this review

Thank you very much for your feedback! We hope we see you back soon! Have a great day! More 

Saltillo, Mexico
1 review
Reviewed 22 March 2016

Good intention to offer nice services near to airport. Rooms not fully clean and breakfast capacity is below guest amount demand. Distance to Monterrey airport is very convenient and have a nice Bar. Rates are below average from Hotels near by ...so the Quality too

Review collected in partnership with Best Western

Helpful?
Thank Juan G
BigAppleL, Manager at BEST WESTERN PREMIER Monterrey Aeropuerto, responded to this review

Thank you for your feedback! We will take in consideration everything you indicate to us, so we can create a better a experience to our future guest. We hope we can see you back soon! Have a nice day! More 

Medina, Ohio
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 March 2016 via mobile

I couldn't get into other hotels I stay at in that same section of town. The service and amenities and quality of this place just blew me away. This is the place to stay. All the airlines' flight crews do.

Helpful?
Thank mrpar3pro
BigAppleL, Manager at BEST WESTERN PREMIER Monterrey Aeropuerto, responded to this review

Thank you very much for your feedback! We are very pleased to hear your opinion. We hope we can see you back soon! More 

Sailauf, Germany
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 March 2016

I've stayed there for one night during a stop-over on my way to Saltillo. Only 500 meters away from the airport. A shuttle bus for free is available and drives every 30 minutes (or even more often on demand). Free parking space behind the hotel is available as well! Lobby very bright and the staff is really friendly and helpful.... More 

Helpful?
Thank chriss1977
BigAppleL, Manager at BEST WESTERN PREMIER Monterrey Aeropuerto, responded to this review

Thank you for your feedback, we appreciate all your comments about our property. We hope you had a great trip to Saltillo and back home. Have a nice day! More 

Ciudad Juarez, Mexico
1 review
Reviewed 8 February 2016

On the side front part of the hotel (rooms) there are noise of the traffic cars. Nights. I think you can improve this detail, because is very complicated sleep with noise. The other thing is you should improve the breakfast buffet, all days are the same variety, for me you should vary the stews and put a person of front... More 

Review collected in partnership with Best Western

Helpful?
Thank Fernando M
BigAppleL, Manager at BEST WESTERN PREMIER Monterrey Aeropuerto, responded to this review

Thank you very much for your feedback. Your point of view is very important to us, and we will work to find different solutions to your observations. We hope we can see you back soon, have a nice day! More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Discover and stay at Monterrey´s brand new contemporary and modern hotel. The BEST WESTERN PREMIER Monterrey Aeropuerto is located just one kilometer west from MTY, General Mariano Escobedo International Airport, and just in the middle of city´s most important industrial area. This is the perfect hotel for the Monterrey business travelers. ... more   less 

Additional Information about BEST WESTERN PREMIER Monterrey Aeropuerto

Address: Boulevard Aeropuerto 5001 | Parque Industrial Milenio, Apodaca 66600, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Apodaca
Price Range: RM362 - RM491 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PREMIER Monterrey Aeropuerto 3*
Number of rooms: 97
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Questions & Answers

Questions? Get answers from BEST WESTERN PREMIER Monterrey Aeropuerto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Restaurant and bar close early so you may want to have a backup.”
 of 5 bubbles Perlick, 1 Nov 2016 | Read review
“Floors 3 and 4 are newly renovated.”
 of 5 bubbles Canadaman07, 9 May 2016 | Read review
“I'd prefere a room to the back side - you'll have a beautiful sunrise in the morning :)”
 of 5 bubbles chriss1977, 14 Mar 2016 | Read review
“Arrived late and left the next day. All rooms appear to be similar.”
 of 5 bubbles Mvajones, 6 Feb 2016 | Read review
“The upper floors have suites I am told.”
 of 5 bubbles submarinernm, 4 Sep 2015 | Read review
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