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Pentahotel Brussels City Centre

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Traveller (372)
Room & Suite (104)
Dining (37)
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Overview
  • Excellent34%
  • Very good44%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“free movies”(9 reviews)
“huge bed”(9 reviews)
“rain shower”(7 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Reviews (1,017)
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591 results
Traveller rating
186
251
94
35
25
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LanguageEnglish
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186
251
94
35
25
Show reviews that mention
All reviewsfree movieshuge bedrain showergreat hotelcool placelounge areatrendy hotelstreet sidecity tripcomfortable roomsnice bathroomhotel barexcellent staybreakfast buffet iscity centrevery pleasant staypublic transportation
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1 - 5 of 591 reviews
Reviewed yesterday

So, it took over 35 minutes to check in; granted there was an exhibition in town and there was a mistake in a booking. But OVER 35 minutes. I was tired. I was grumpy. There was little in the way of smiles. this should be...More

Thank KarenGalloway
Reviewed 2 days ago

I would like to have a sparkling bottle of water on the room, or at least to have the choice !!!. Always it is not sparkling water on the room, while the price is the same ???? And at the reception, they don't want to...More

Review collected in partnership with this hotel
Thank Pascal R
Response from adehaye, Responsable commercial at Pentahotel Brussels City CentreResponded yesterday

Dear Pascal Thank you for your review. Happy to hear that you did enjoy the bar and our great breakfast. Hope to see you back soon. Regards, Arnaud Dehaye Director of Sales & Marketing

Reviewed 3 days ago

Always a warm and quick welcome. I got all the information needed in advance and when I sent emails to request additional information, I always get a reply within 24h (even on Sunday). The rooms are large and clean. I have requested a quiet room...More

Review collected in partnership with this hotel
Thank nathaliedevreese
Response from adehaye, Responsable commercial at Pentahotel Brussels City CentreResponded yesterday

Dear nathaliedevreese, We very much appreciate your comments regarding your stay at the Pentahotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 3 days ago

The employees should be more polite. When we arrived to do the check in the mrs was talking by phone and she gave us the card of our room but without explanation at all. The hotel is excellent but sometimes with this kind of service...More

Review collected in partnership with this hotel
Thank joseantoniolobo
Response from adehaye, Responsable commercial at Pentahotel Brussels City CentreResponded yesterday

Dear joseantoniolobo, Thank you so much for having taken the time to write this feedback after your stay. We are so glad to hear that you did enjoy the pentaXperience with us. I'll pass your feedback regarding reception to my colleague from the front office....More

Reviewed 4 days ago

the hotel need to improve the facilities and the cleaning. I was looking for quit room to sleep but I could not because of the annoying sounds from next room and the street. the food was not what I expect it and the cleaning also...More

Review collected in partnership with this hotel
Thank aalyaeeshi
Response from adehaye, Responsable commercial at Pentahotel Brussels City CentreResponded 3 days ago

Dear aalyaeeshi, First of all I would like to thank you for having taken the time to write your review. We're very disappointed to see that your stay didn't reach your expectations. This is definitely not the service we usually offer at the Pentahotel Brussels...More

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Best Value Properties in Saint-Gilles, Belgium
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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$87 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Saint-Gilles
#9 Romantic Hotel in Saint-Gilles
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$87 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Saint-Gilles
#9 Romantic Hotel in Saint-Gilles
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (372)
Room & Suite (104)
Dining (37)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
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claire c
18 November 2017|
AnswerShow all 2 answers
Response from Erik B | Reviewed this property |
It's the only hotel we did in Brussels, and we can recommand it very well. I think it's a rather not to expensive hotel. Don't forget your in the capital of Belgium. The centre is nearby and tram and bus are in front of the... More
1
Vote
sedge83
27 July 2017|
AnswerShow all 3 answers
Response from Torsten P | Reviewed this property |
Sorry no idea were the christmas markt is located but the tram and subway is not far from the hotel bruxelles is not very big you can reach any point very fast
0
Votes
Karl S
10 October 2016|
AnswerShow all 3 answers
Response from Jen S |
I'm currently having this issue. Hope you got yours sorted.
2
Votes
Room Tips
"As long as you are not in a hurry. Actually, please don't be in a hurry."
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"Higher floors must be quieter"
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"Go high up for a nice city view"
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"I would look for a room at the back to avoide trafic noise"
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