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The Crewe Arms Hotel

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103 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Newcastle-under-Lyme, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 June 2016

The Crewe arms reopened on the 20th may 2016 and thank goodness. It is a pleasure to walk into now as the place ha been beautifully decorated, the carpets are brand new , back bar fittings are new and the whole place has a new ambience. Food is excellent with a lovely tapas menu at about £18-00 per head served... More 

Helpful?
2 Thank jts190819
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 February 2015

Booked the hotel via the hotel's own website mid-week for a Saturday night stay for a reunion, turned up to all the doors locked, no telephone response, all chairs on the tables inside with plants in the window almost dead (seems like its been this way for a while) & paper signs up stating due to unforeseen circumstances they are... More 

Helpful?
8 Thank Olly116i

Travellers are raving about these Madeley hotels

Crewe
Level Contributor
73 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 18 January 2015 via mobile

We reserved a table for Friday evening, as it turned out, no need, as there was only us in the restaurant. It was like private dining. Our waiter was Adam, he was great. Very attentive and nothing was too much trouble for him. The food was good, value for money, the wine was also well priced. It's been a long... More 

Helpful?
3 Thank David T
Ripley, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 January 2015

booked in advanced .when arrived shown to our room which was bare no curtains no pictures.no kettle or tea or coffe.no body to complain to rooms filthy.Went down stairs for a drink they have lost there licence .what about food sorry we haven't got a chef.at night the place was empty .just terrible

Helpful?
4 Thank Thurso00
Crewe, Cheshire
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 December 2014 via mobile

I'm glad we neglected to read the reviews before booking this hotel or it would've put us off. As it was we read them after booking and therefore were expecting the worst. What we found was a hearty warm welcome, great food and a nicely presented room. The only minus points were a very dated bathroom, an antiquated portable TV... More 

Helpful?
2 Thank Karen A
1 review
Reviewed 10 November 2014

We stayed at the Crewe Arms Hotel, we were skeptical about attending due to the reviews, however I have to disagree. The staff who checked us in were 2 ladies who made us very welcome upon our arrival providing us with two free coffees. The rooms were excellent value for the price we paid in a Wowcher deal. Within the... More 

Helpful?
Thank Jamesbroadbent76
Peterborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 November 2014

We went on Saturday night as we hadn't been for a while and the meals had always been fairly good for us. The main point for most would be that currently they can't serve any alcohol, we can manage with that so we went ahead. We turned up without booking and there was a notice on the door, but nothing... More 

Helpful?
Thank Jacklins_13
Manchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 October 2014

We stayed here on a wowcher on the 17th & 18th Oct. We arrived at 3.30 & the room wasn't ready so we was taken to the bar to wait & given a complimentary drink. Didnt wait long for the room. Although basic the bed was very comfortable & the room was clean. The shower curtain had mould all over...... More 

Helpful?
Thank loomd56
1 review
Reviewed 19 October 2014

This was booked via wowcher and we had been looking forward to it. On our journey to the hotel my husband got a call asking if we were coming from a very grumpy sounding man we could only assume was the owner who was rude on the phone. When we got there, no one was on reception so we waited... More 

Helpful?
Thank dplr1
Durham, United Kingdom
Level Contributor
108 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 16 October 2014

Stayed here with a Wowcher, tried to check in at 3.30 & was given some excuse about the cleaner not having been there to do the room that we were supposed to have. We went into the bar to have a drink, then drove further into the village to find a cash point. On returning we were met at reception... More 

Helpful?
Thank ChristyB418

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Crewe Arms is situated on the outskirts of Newcastle under Lyme in the quiet village of Madeley Heath. Only a 10 minute drive from the M6 junction 15 and minutes away from Keele University. We have 10 letting rooms which have just been refurbished, all with:- En-suite bathrooms Flat Screen TVs with Freeview Free Wifi in public areas Tea,Coffee and Biscuits in the room Free Car Park ... more   less 

Additional Information about The Crewe Arms Hotel

Address: Wharf Terrace | Madeley Heath, Madeley CW3 9LP, England
Region: United Kingdom > England > Staffordshire > Madeley
Price Range: RM245 - RM445 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Crewe Arms Hotel 3*
Number of rooms: 10
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Questions & Answers

Here's what travellers have asked, with answers from The Crewe Arms Hotel staff and other travellers.
1 question
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Preston, United Kingdom
over a year ago

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Questions? Get answers from The Crewe Arms Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't know if there are any good rooms!!??”
 of 5 bubbles ChristyB418, 16 Oct 2014 | Read review
“DO NOT go here.”
 of 5 bubbles linney69, 8 Oct 2014 | Read review
“If you want Wifi ask for a room that is nearer the hub, it might work!!”
 of 5 bubbles J630MRlindas, 21 Sep 2014 | Read review
“All rooms are quiet and away from the public areas”
 of 5 bubbles 2010mustang, 9 Sep 2014 | Read review
“Find another hotel”
 of 5 bubbles 337patk, 28 Aug 2014 | Read review
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