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Novotel Chateau de Maffliers

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780 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Chicago, Illinois
Reviewed 6 October 2016

I had a bad experience during my stay. For me, the rooms were OK, but the service wasn't great. Be forewarned that finding your room can be challenging. The floors don't correspond to the numbers of the rooms. Be sure to check the sign in the elevator. Admittedly, I missed it, but it made a hectic check-in even worse. There's...

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Helpful?
Thank thatbighockeyguy
Cyril B, General Manager at Novotel Chateau de Maffliers, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Château De Maffliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

St Arnaud, Australia
Reviewed 13 September 2016

arrived here after the long journey from Berkshire and went straight to the underground pool in the Chateau which is why this family of 3 with a 4 year old chose it. Refreshed, we headed for a lovely meal in the terrace outside the restaurant, also in the old building, which was good. The room we had was one with...

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Helpful?
Thank Richard S
Cyril B, General Manager at Novotel Chateau de Maffliers, responded to this review

Dear Richard , We very much appreciate your comments regarding your stay at the Novotel Château De Maffliers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 9 September 2016

We have stayed two nights at the hotel, over a friend's a wedding celebration. While we were at the ceremony, staff must have entered our room stealing brand new high fashion shoes from my Fiancee. The staff refused to aknowledge the theft! Obviously, staff must have entered our room with an access card. Worst - the management, namely the General...

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1Thank FliX_747
Cyril B, Directeur général at Novotel Chateau de Maffliers, responded to this review
Google Translation

Cher Monsieur J'ai bien pris note de votre commentaire et nous avons échangé en direct à ce sujet, Cordialement, Cyril...

Reviewed 18 August 2016

This hotel is very similar to one of the many roadside hotels that we have in the US. The rooms were fair sized but not large, the shower and bathroom sink were forged from plastic, the towels were fairly new but not plush. It is the type of room that you expect for such a low price. The service at...

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Helpful?
Thank David W
Cyril B, General Manager at Novotel Chateau de Maffliers, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Cyril BULVESTRE General manager

Rotterdam
Reviewed 9 August 2016

A nice comfortable Hotel nestled quietly in a woodland area just north of Paris. We stayed here for 3 nights in July 2016. The room was clean and spacious and furnished to modern hotel standards: minibar (with free bottles of water) TV with international stations, airco and a small safe. The bed was comfortable with extra pillows should you need...

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Helpful?
Thank Daniel P
Cyril B, General Manager at Novotel Chateau de Maffliers, responded to this review

"Dear Daniel, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Cyril BULVESTRE General manager"

England
Reviewed 9 August 2016 via mobile

A bit of a mixed bag. I had high hopes for a peaceful retreat with a gorgeous pool and beautiful grounds. The beautiful grounds I definitely got. Stunning. The pros: The beautiful setting. Great selection at breakfast. Good restaurant food. Free minibar. The helpful staff. Quiet pool. The cons: The smell around the hotel especially when running water (drains?) The...

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Helpful?
Thank slippeddisc
Cyril B, General Manager at Novotel Chateau de Maffliers, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Cyril BULVESTRE General Manager

Stafford, United Kingdom
Reviewed 8 August 2016

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Helpful?
Thank wellsalison
Cyril B, General Manager at Novotel Chateau de Maffliers, responded to this review

Belgium
Reviewed 2 August 2016

The hotel is okay could us a fresh up, the service okay but can do better, the room was okay en breakfast more than okay. Location very good. We had one small incident, they had unplugged our coolbox we had for our lunches because we were on a hiking trip and restaurants weren't frequent enough along the way to have...

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Thank MemiselfandI
Cyril B, Directeur général at Novotel Chateau de Maffliers, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Cyril BULVESTRE Directeur

London, United Kingdom
Reviewed 1 August 2016

Having paid £30 extra on the Novotel website for the deluxe option, it appeared to be a standard size room with robes, slippers and a coffee machine. The website mentioned the view, but it was masked by a big tree. The only other negative was the room was awfully warm at night time. Anyhow, the hotel has plenty of facilities...

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Helpful?
Thank Neal S
Cyril B, General Manager at Novotel Chateau de Maffliers, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Cyril BULVESTRE General Manager

Reviewed 1 August 2016 via mobile

We stayed in the executive suite as part of our wedding, which was at another venue nearby. The chateaux is set in stunning grounds, is really picturesque and although it is secluded, there is plenty to do for both adults and kids. There was one member of staff called Fernando. I cannot sing his praises loudly enough, from dealing with...

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Helpful?
Thank Ian W
Cyril B, General Manager at Novotel Chateau de Maffliers, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Cyril BULVESTRE Directeur

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Chateau de Maffliers is located 20 minutes from Roissy CDG Airport, 18 km north of Paris and close to LIsle Adam. Ideal for seminars and meetings, this 19th century chateau features 11 conference rooms for 2 to 100 people. Whether travellingon business or on a holiday, enjoy our indoor pool, tennis courts, English style bar and 35 hectares of private gardens. With contemporary style the Novotelcafe offers an original and varied menu. Ask about our special packages. ... more   less 

Additional Information about Novotel Chateau de Maffliers

Address: Allee des Marronniers, 95560 Maffliers, France
Region: France > Ile-de-France > Val-d'Oise > Maffliers
Price Range: RM321 - RM540 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Chateau de Maffliers 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Novotel Chateau De Maffliers Hotel Maffliers
Accor Chateau De Maffliers
Novotel Ile-De-France
Maffliers Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Chateau de Maffliers staff and other travellers.
9 questions
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Holmfirth, United Kingdom
over a year ago
Holmfirth, United Kingdom
over a year ago

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Questions? Get answers from Novotel Chateau de Maffliers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the floors arte reversed so when you push floor 4 you go down!”
 of 5 bubbles RichardS776, 12 Sep 2016 | Read review
“Generally quiet rooms”
 of 5 bubbles David190343, 24 May 2016 | Read review
“all rooms we have used have been quiet”
 of 5 bubbles 271rogerd, 7 May 2016 | Read review
“Quiet rural area”
 of 5 bubbles stephaniew433, 11 Sep 2015 | Read review
“Ask for a room overlooking the parkland or chateau, not the car park.”
 of 5 bubbles BSLF, 1 Jul 2015 | Read review
5 of 5
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