We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This hotel is located in the nicest places of Monterrey´s metropolitan area, the views from it are very nice. But the hotel is awful, first is has very limited parking space so using the valet is mandatory, your car is always behind some other car...More
Response from Estibaliz B, Front Office Manager at Novotel Monterrey ValleResponded 11 August 2016
Thank you for taking the time to tell us about your experience. We're sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is...More
Virtually nothing about this hotel was impressive. I can't say that I had any problems at check in but things went down hill from there. The quality of my room was that of a budget hotel airport in a tertiary market of a "developing" country....More
Thank Casson W
Response from Estibaliz B, Director de Recepción at Novotel Monterrey ValleResponded 20 July 2016
Thank you for taking the time to share this feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this...More
My sister and I recently stayed here and we were greatly pleased! The lobby of the hotel is modern and sleek. Within the lobby you can also find a bar, dining area and a long desk that serves as a modern business center. The rooms...More
Response from Estibaliz B, Director de Recepción at Novotel Monterrey ValleResponded 9 July 2016
We appreciate your comments regarding your stay with us.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive...More
The experience was good, the hotel is very well located and the services as parking, etc were great. On the check in the attendee didn't paid attention that I was a gold affiliate of Le Club and had to ask for my welcome drink. After...More
Response from Estibaliz B, Director de Recepción at Novotel Monterrey ValleResponded 5 July 2016
Thank you for taking the time to tell us about your experience at the Novotel Monterrey Valle. I am sorry that your experience did not meet your expectations.
We strive to provide a superior service experience for every customer; therefore your feedback is very important...More
The hotel is very well located. Nearby there are many restaurants and a big shopping mall. The rooms are very comfortable and the service at breakfast is excellent! the hotel could improve the gym area and also add some temperature controll to the pool. It...More
Thank Enrique F
Response from Estibaliz B, Director de Recepción at Novotel Monterrey ValleResponded 22 April 2016
Thank you for the time that you give us writing your opinion, this is very important for us to improve in this areas and get better services. We hope see you soon in your next visit to our city.
US$79 - US$109 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#2 Green Hotel in San Pedro Garza Garcia
#6 Business Hotel in San Pedro Garza Garcia
#7 Luxury Hotel in San Pedro Garza Garcia
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with ACCOR, Hotels.com, Expedia, Travelocity, Hotwire, TripOnline SA, Booking.com, Cancelon, Priceline, Hotel.de and HotelQuickly so you can book your Novotel Monterrey Valle reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Northern Mexico >
Nuevo Leon >
San Pedro Garza Garcia
Also Known As
Novotel Monterrey Valle Hotel San Pedro Garza Garcia ,