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Novotel Monterrey Valle

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Novotel Monterrey Valle
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278 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Mexico City, Mexico
Reviewed 26 February 2013

This hotel is far inferior from many of the hotel in San Pedro, and ironically not that cheap either. The NH Monterrey or the Sair are far better and more affordable options. The food is poor, and the gym is old with very poor equipment. The rooms are okay, but that's just it for today's standards. ah, the wifi does...

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Thank celta r
Chicago, Il
Reviewed 5 November 2012

Over all the Novotel was a good experience and a good Peso value. The beds were comfortable and the staff was accommodating. They have a sushi bar which was terrible. I should had known better - but I got in late and needed something to eat. We had breakfast here once which was "Good". For lunch try one of the...

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1Thank viator1
Guadalajara, Mexico
Reviewed 21 October 2012

Stayed for one night. Check in was very efficient. Staff were polite. I had a room at the eigth floor. The room was large and well maintained. Bathroom was a litte bit outdated but water pressure was great. Room had a large desk and lots of electric outlets. Bed was just average and nothing special. The hotel has a buffett...

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Thank Tomas R
Accor_Mexico, Front Office Manager at Novotel Monterrey Valle, responded to this review

Thank you to give us your valuable opinion, it is very important for us to know our opportunities to be better and what things we need to improve.

Reviewed 19 October 2012

I was there only for 3 days on a business trip and having stayed in two neighboring hotels before the experience was a let down. The beds were not comfortable, the AC in the rooms had two settings off, and artic winds... They have a lot of room to improve in many areas. I expected more from such a large...

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Thank Camilo S
Accor_Mexico, Front Office Manager at Novotel Monterrey Valle, responded to this review

It is important for us to know our client´s perception of public areas and inside rooms, your comment will help us to follow a maintenance plan & bring you in the future a better experience. Give us the opportunity to welcome you in your next trip to Monterrey.

Mexico City, Mexico
Reviewed 24 September 2012

The hotel was built not long ago, looks nice almost everywhere but lacks of maintenance. The smell is not vey nice and the bathroom looks very old. Service is good and price is ok. Expect lots of armed federal police staying the the hotel, they are very kind but you sometimes feel intimidated.

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Thank danliano
Accor_Mexico, Front Office Manager at Novotel Monterrey Valle, responded to this review

Referring to your comments, the hotel will enforce the maintenance area & improve every single aspect you recommended us. About the group in-house, are located in certain floors and use the elevator occasionally, being less perceptible to other guests.

Mexico City
Reviewed 28 December 2011

And I thought this hair thing was an urban legend and it wouldn't happen to me. I chose this hotel because of the advanced purchase discount which provided a great room rate. We stayed in a standard two beds room for one night. The room had a tube TV and was okay in general, except for the carpet which looked...

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Thank viajer0mx
Chicago, Illinois
Reviewed 4 November 2011

I stayed there for a night and it is a great hotel, nice room, the people is friendly, great location.

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Thank memechuy
Montgomery, Illinois
Reviewed 25 October 2011

My wife and I stayed on the weekend of the 10th of September at the Novotel. We went to Monterrey for a family wedding. We chose Novotel because my wife's family was staying there and the price on Hotels.com was pretty cheap. Though the price was cheap the hotel was not. Check in was quick and easy. The staff was...

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Thank algamboa
Los Angeles, California
Reviewed 25 July 2011

This is a high-rise tower in the center of the Valle Oriente area, surrounded by new high rise commercial office towers and adjoining the Ibis Hotel, so it is convenient if you have business in the immediate area of Valle Oriente within San Pedro. There are several restaurants to the immediate east---La Valentina (very good), Las Alitas (fast casual), Italianni's...

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Thank og84
Mexico City, Mexico
Reviewed 21 January 2011

I am writing this at 2:30 am after arguing with the hotel manager over our dirty bedding for over 30 minutes. Getting him to offer us complimentary breakfast was like pulling teeth. As a courtesy for a hotel in México that charges 1300 pesos you expect at least a free night. Bedding has been changed (decided not to switch rooms...

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2Thank Tadeo0

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
Official Description (provided by the hotel)
The Hotel Novotel Monterrey Valle is a 4 star, located in the vibrant financial district of Valle Oriente, close to shopping centres, parks, restaurants and within easy reach of Mariano Escobedo International Airport. This hotel offers 238 modern and comfortable rooms, a restaurant, a bar, fitness centre, 8 conference rooms, wireless internet access and is ideally suited for business, seminars and social events. Take a break or enjoy a family weekend and enjoy the largest swimming pool in Monterrey. ... more   less 

Additional Information about Novotel Monterrey Valle

Address: Ave Lazaro Cardenas 3000 | Esq Dr Alt Valle Oriente, San Pedro Garza Garcia, Monterrey 66269, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: RM353 - RM508 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Monterrey Valle 4*
Number of rooms: 238
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Also Known As:
Novotel Monterrey Valle Hotel San Pedro Garza Garcia
Novotel Nuevo Leon
Novotel Hotel Monterrey Valle
Nuevo León Novotel
Hotel Style:
#2 Green Hotel in San Pedro Garza Garcia
#5 Luxury Hotel in San Pedro Garza Garcia
#6 Business Hotel in San Pedro Garza Garcia
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Monterrey Valle staff and other travellers.
2 questions
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Edmonton, Canada
over a year ago

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Questions? Get answers from Novotel Monterrey Valle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of Chipinque”
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“Pick a different hotel.”
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 of 5 bubbles laredo2015, 28 Aug 2015 | Read review
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 of 5 bubbles sergiorms, 7 Jan 2015 | Read review
“Try to get a higher room and ask for the mountain view, awesome to wake up to.”
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5 of 5