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This is a gorgeous hotel . The service is some of the best around . But one individual stood out from the rest Elisa works at the front desk her English is great she goes the extra mile to help you with anything you may...More
Response from Safi_Hotels, Director de Relaciones Públicas at Safi Royal Luxury ValleResponded 12 August 2016
Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase...More
Stayed at the property for business trip. It was recommended by the team. And I was glad they did. It was good classy service, great breakfasts and meals. Also, the hotel is surrounded by great spots for dinner and shopping - can't go wrong. Made...More
I was in Monterrey for business for 26 nights. The hotel intend to be a luxury hotel, is very classic and old fashioned. The rooms are large and the king size bed is very comfortable. The only problem is that they don't have a mini...More
1 Thank ViniciusMelo
Response from Safi_Hotels, Director de Relaciones Públicas at Safi Royal Luxury ValleResponded 19 July 2016
Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel...More
We found the staff (Edith at reception) to be very helpful and found the hotel comfortable (soft beds). The pool area is nice, our son enjoyed that although it could have been a little cleaner. There were extra charges for a few items like water,...More
Safi Royal is an old fashioned hotel in a great location. The rooms are very comfortable. There is a grand heowage modern shopping center straight across the road from the hotel with hundreds of shops. One can purchase anything from a drone camera, to a...More
2 Thank SunnyHarry
Response from Safi_Hotels, Director de Relaciones con Clientes at Safi Royal Luxury ValleResponded 30 June 2016
Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. There is always room for improvement and feedback of our clients play a key role to show us where we have to make an extra effort to serve...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$184 - US$217 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Business Hotel in San Pedro Garza Garcia
#4 Luxury Hotel in San Pedro Garza Garcia
Non-Smoking Rooms ,
Number of rooms
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Northern Mexico >
Nuevo Leon >
San Pedro Garza Garcia
Also Known As
Safi Royal Luxury Valle Hotel San Pedro Garza Garcia
I have a video recording to show how awful your receptionist are when we tried to book three nights and they all ignored us all the time. Do you think that video would help you guys to improve your service?
7 September 2016|
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Response from Abdulla A | Reviewed this property |
I dont think it will help. People dont even listen to complaints in the hotel which is dissapointing. Maybe uploading it on youtube and at the same time putting a link to the thing in your review on tripadvisor and booking... More
I dont think it will help. People dont even listen to complaints in the hotel which is dissapointing. Maybe uploading it on youtube and at the same time putting a link to the thing in your review on tripadvisor and booking. This will help customers and maybe the hotel will see it and try to do something about it!