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28/01/2018 29/01/2018
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    NH Collection Monterrey

    Avenida Jose Vasconcelos 402, San Pedro Garza Garcia, Monterrey 66268, Mexico
    011 34 913 98 56 90
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    28/01/2018 29/01/2018
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    US$103
    US$78
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    US$83
    Traveller (124)
    Room & Suite (58)
    Storyboard
    Overview
    • Excellent50%
    • Very good24%
    • Average14%
    • Poor6%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (725)
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    1 - 5 of 173 reviews

    Reviewed 2 weeks ago

    No towels in our room 2 nights in a row, Hot water takes 5-10 minutes to reach our room, HVAC system so noisy we had to leave it off, Hallways need vacuuming and carpet stained.Would not recommend staying hereMore

    Review collected in partnership with NH Hotels
    Thank E837KJkenh
    Response from DireccionNHC, Director General at NH Collection MonterreyResponded 2 weeks ago

    Dear Guest. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have...More

    Reviewed 9 November 2017

    Just stayed 3 days at the hotel this week. When I checked in the room was nice and big/was upgraded. But noticed that floor was dirty, there were only a few towels, it looked like nobody stayed in the room for some time. Next day...More

    Thank Ed D
    Response from DireccionNHC, Director General at NH Collection MonterreyResponded 10 November 2017

    Dear Guest. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have...More

    Reviewed 3 November 2017

    Location is very good, however for the days I stayed over no hot water was available, rated as a 4 stars hotel without being able to take a hot shower was very frustrated. They called maintenance every time and the said it was fixed but...More

    Thank Maricela G
    Response from DireccionNHC, Director General at NH Collection MonterreyResponded 4 November 2017

    Dear Guest. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have...More

    Reviewed 31 October 2017

    Took me around 30 minutes to do the check out!! and the lady in front desk told me , that she was the only one attending the hotel is a very good located hotel the pillows are very bad some days give you towel, another...More

    Review collected in partnership with NH Hotels
    Thank javierbX1521YW
    Response from DireccionNHC, Director General at NH Collection MonterreyResponded 3 November 2017

    Dear Guest. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have...More

    Reviewed 17 October 2017

    Traveling for business, the only issue I had was how to turn on the lights and the air conditioning. the lovely personnel made sure I knew quickly and were very gracious. Rooms are emaculate and have great views of the city. Because I was there...More

    Review collected in partnership with NH Hotels
    Thank Freedom R
    Response from DireccionNHC, Director General at NH Collection MonterreyResponded 18 October 2017

    Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$98 - US$176 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in San Pedro Garza Garcia
    • #4 Luxury Hotel in San Pedro Garza Garcia
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 217
    • Reservation Options
    • TripAdvisor is proud to partner with Preferred Hotels, NHHotels, Hotels.com, Expedia, Travelocity, Priceline, Orbitz, Hotwire, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your NH Collection Monterrey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Northern Mexico >
    • Nuevo Leon >
    • Monterrey >
    • San Pedro Garza Garcia
    • Also Known As
    • Nh Monterrey Hotel San Pedro Garza Garcia
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    Traveller (124)
    Room & Suite (58)
    Dining (6)
    Hotel & Grounds (110)
    Bathroom (13)
    Business Centre & Event Rooms (5)
    Family and Play Areas (2)
    Nearby
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    Ask a question
    Questions & Answers
    MrBrad
    5 July 2015|
    Answer
    Response from Juan Francisco C | Property representative |
    Dear Mr. Brad. I inform you that unfortunately the hotel has no pool. If we can help in something extra please contact us Kind Regards. Eduardo Cuevas Director General NH Collection Monterrey
    0
    Votes
    LivingInTokyo
    15 January 2015|
    AnswerShow all 7 answers
    Response from Juan Francisco C | Property representative |
    Good afternoon . unfortunately we dont have smokings room, all the hotel is free smoke, about your room request, of course it is possible to stay in a room with 2 beds, for the 3 persons. please if you have any doubt , dont... More
    0
    Votes
    Room Tips
    "best views, breakfast, shopping"
    Read review
    "Ask for mountain view room. Beautiful view of the mountain nearby."
    Read review
    "make your reservations with time because normally the hotel is filled!"
    Read review
    "make sure you get what you reserve and dont take upgrades as all junior suites have structural shower leak..."
    Read review
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