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NH Collection Monterrey

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NH Collection Monterrey
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578 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Guatemala City, Guatemala
Reviewed 10 January 2016

We spent 4 nights at the NH while enrolling our son in the university. The hotel is adjacent to a shopping mall with nice stores and the location is central in the upscale San Pedro Garza Garcia area. Very convenient for restaurants and shopping, as well as the university, Tec de Monterrey. The staff is helpful, the rooms are clean,...

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Helpful?
Thank Jhawk69
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Reviewed 7 December 2015

This Hotel should have Noise Cancelling Windows, Walls and door.. You can hear everything, everywhere at anytime. 24 hours a day the street noisy comes from the window, during the night, bars around the hotel play music even not that loud you can hear inside your brain. Other guests when walking you can hear from the wall from above, bellow...

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Helpful?
Thank baggiorodx
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all....

Barcelona, Spain
Reviewed 25 November 2015

I stayed there 3 days to attend a wedding. The hotel is nice and well located within a mall, which makes it handy if you need last minute shopping, or in my case, also hairdresser . Breakfast buffet is really good. Other meals you probably choose better and more fancy options in the area around. Attention is really good, as...

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Helpful?
Thank Liliana_LuceroG
Eduardo C, Director General at NH Collection Monterrey, responded to this review
Google Translation

Estimada Srita. Liliana: Lo saludamos desde Monterrey, y agradecemos por compartir sus comentarios acerca de su reciente estancia en nuestro...

Mexico City, Mexico
Reviewed 18 November 2015

I used to live in Monterrey, plus I've been going back on business and to visit friends more or less constantly ever since we moved away, and as a result a lot of people I know ask me where to stay. So, I thought I might as well post my thoughts here. I'm posting this under NH because overall I...

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Helpful?
Thank Luke B
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Mr. Betts Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as...

Mexico City, Mexico
Reviewed 13 November 2015

Hotel is in a good location in San Pedro, at the other side of Monterrey within a shopping center. It is about time to refurbish the rooms, specially the bathrooms as inventory is very old. Attention of personal could be better as they do not go the extra mile

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Helpful?
Thank Andres E
Eduardo C, Director General at NH Collection Monterrey, responded to this review
Google Translation

Estimado Sr. Andres: Lo saludamos desde Monterrey, y agradecemos por compartir sus comentarios acerca de su reciente estancia en nuestro...

Toronto, Ontario, Canada
Reviewed 12 November 2015 via mobile

Simple, clean hotel in best part of greater Monterrey. I stayed here on a business trip and thought the location was very good and hotel very functional - but not spectacular. It's attached to the most high end mall in Monterrey and surrounded by many good restaurants and shops. The surrounding neighbourhood is supposed to be the most exclusive. With...

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Helpful?
Thank icemanck
Eduardo C, Director General at NH Collection Monterrey, responded to this review
Google Translation

Estimado Huesped: Lo saludamos desde Monterrey, y agradecemos por compartir sus comentarios acerca de su reciente estancia en nuestro hotel....

Mexico City, Mexico
Reviewed 2 November 2015

The room was big with a great view. I asked room service for dinner and I had to wait a lot for the food and it wasn't that good. The amenities were basic but it seems that they refill some of them. They didn't have a seal o were proper filled with the lotions. That was definitively not a good...

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Helpful?
Thank miris_miranda
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well...

Mexico City, Mexico
Reviewed 31 October 2015

With my work schedule on this trip, I frankly didn't spend a lot of time hanging around the hotel, but it is a place I'd go back to again. The room was clean, the bed was comfortable, and service was fine. Check-in and check-out went smoothly. No noise issues in the room I was in (but I was on the...

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Helpful?
Thank Swimfins
Eduardo C, Director General at NH Collection Monterrey, responded to this review
Google Translation

Estimado Huesped:: Lo saludamos desde Monterrey, y agradecemos por compartir sus comentarios acerca de su reciente estancia en nuestro hotel....

East Hanover, New Jersey
Reviewed 21 October 2015

There is a mini bar, but most of the time it is not working and one time I found it moldy. They do not replenish, do not check i guess. One time I experienced having insect bites. So I now check mattress seam for bugs. They are not consistent with providing you #of towels, cups etc. Towels are also all...

Review collected in partnership with NH Hotels
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Helpful?
Thank joyw9
Eduardo C, Director General at NH Collection Monterrey, responded to this review
Google Translation

Estimada Srita. Joyce: Reciba un cordial saludo por parte de todo el personal de NH Monterrey. Deseamos agradecerle sus comentarios,...

Rio de Janeiro, RJ
Reviewed 9 October 2015

Hotel is connected to a large shopping mall. Large variety of dining options in the local area. My room was not all that impressive - the floor was laminate, and has seen better days. The bathroom has one of the strangest layouts I've ever seen in a hotel. Buffet breakfast is okay; the coffee was very good. There are good...

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Helpful?
1Thank kccarlson
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
The NH Monterrey is situated in the heart of San Pedro Garza Garcia, one of Mexico's most affluent areas and a world-renowned destination for business and leisure. ... more   less 

Additional Information about NH Collection Monterrey

Address: Avenida Jose Vasconcelos 402 | San Pedro, San Pedro Garza Garcia, Monterrey 66268, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: RM406 - RM825 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Monterrey 4*
Number of rooms: 217
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Also Known As:
Nh Monterrey Hotel San Pedro Garza Garcia
Hotel Style:
#1 Business Hotel in San Pedro Garza Garcia
#1 Luxury Hotel in San Pedro Garza Garcia
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Monterrey staff and other travellers.
3 questions
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Questions? Get answers from NH Collection Monterrey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you get what you reserve and dont take upgrades as all junior suites have structural shower leak problems”
 of 5 bubbles omarroquinc, 27 Mar 2017 | Read review
“High floor facing the Mountain”
 of 5 bubbles Temper43, 16 Feb 2017 | Read review
“Ask for a room that faces south so you can see the mountain.”
 of 5 bubbles UlisesA350, 4 Nov 2016 | Read review
“They do have rooms with a mountain view, but you need to request them.”
 of 5 bubbles gailyee, 18 Oct 2016 | Read review
“get the executive floor.”
 of 5 bubbles AliciaDiana, 15 Sep 2016 | Read review
5 of 5