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Holiday Inn Express Liverpool-Knowsley

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Holiday Inn Express Liverpool-Knowsley
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343 Reviews from our TripAdvisor Community

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Showing 335: English reviews
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UK
Reviewed 3 days ago NEW

I use this venue for meetings. The staff at this hotel are efficient and helpful. I have been told that the hotel will be upgraded this year. I have not stayed overnight here but the hotel can be busy. Good location near the motorway.

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Helpful?
Thank davidmowbray
Vickandrews, General Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Victoria Andrews General Manager

Swansea
Reviewed 4 days ago NEWvia mobile

Visited the hotel recently, and can honestly say it was the worst Holiday Inn experience I've ever had. The hotel is located just off the motorway towards the business park. It has ample free parking to the front and side of the building. Check in was quick however not easy, where they had no idea of my room allowance and...

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Helpful?
Thank amilo08
Vickandrews, General Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Victoria...

Reviewed 6 days ago NEWvia mobile

On arrival we soon realised by the receptionists face that our booking couldnt be found,so after waiting 15mins also we were told were had been booked in for may with no apology she shrugged it off and told us cant get the staff,we were obviously given a unplanned room as the 2nd bed was a sofa bed and very hard...

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Helpful?
Thank Louise B
Vickandrews, General Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Victoria...

liverpool
Reviewed 1 week ago

Had 2 one night stays at this hotel. On both occasions staff were nice and helpful and the breakfast was excellent. The rooms do need an update though and the bed was very uncomfortable for me. Couldn't get on with the pillows either.

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Helpful?
Thank yozzer2006
Chester
Reviewed 1 week ago

Two night stay midweek for business in area, good quick check in, quiet area room - very quiet at night so had great sleep! Good sized, comfortable bed - clean room. Efficient, friendly staff - only problem: food! No where around to 'nip out to' so stuck with what's on offer, hard to find anything healthy. Veg. Lasagne tasteless. Soup...

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Helpful?
Thank Moira A
Raunds, United Kingdom
Reviewed 1 week ago

2 night business stay midweek. Quick efficient check in and out. Room on third floor, clean & spacious with good bed & choice of pillows. Good free wi fi. Nice & quiet, slept well. Breakfast was average, not a big choice but tasty & filling. Liked that there were no pointless barriers in & out. Competitively priced. Will return.

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1Thank Ged S
Reviewed 1 week ago via mobile

Stayed for 1 night in March. Had a family room for myself, a friend and our 2 10 yr old daughters. Room was lovely and clean, 1 double bed and large sofa bed, could not fault it. Bathroom was spotless, with enough towels between us and shampoo and shower gel provided. The main downfall was the breakfast. I know they...

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Helpful?
Thank mrs_muppett
Folkestone, United Kingdom
Reviewed 1 week ago

good room, clean warm, fresh sheets and towels, upon arrival, i realised that my room hadn't any bedside sockets, seeing as I'm a sleep apnia sufferer, i travel with a ventilator which needs this, l spoke to Lindsey at front desk and within minutes she had found me a extension lead for my machine, what a star. but the true...

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Helpful?
Thank Anth S
Shrewsbury, United Kingdom
Reviewed 2 weeks ago

We booked two rooms,one had to be either grounf floor or close to the lift. Both were infact next to the lift. We had a lovely warm welcome at the reception. My parents went to their room,which was a double,with a sofa bed,our was two very generous twin beds. Both rooms were excellant,very clean and spacious,both with very comfy beds....

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Helpful?
Thank ShrewsburyChefette
Bedford, United Kingdom
Reviewed 3 weeks ago via mobile

Great location for lots of attractions in the area and easy access from the motorway. Friendly staff and very clean room. Great value. Would recommend it to anyone staying in the area as a good base. Breakfast is also very good and well organised

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Helpful?
Thank Paul T
HIEXKnowsley, Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hello Paul Thank you for taking the time to leave your feedback regarding your recent stay. We are please to hear you enjoyed your stay and we hope to welcome you back in the near future. Kind Regards Joe

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The hotel offers all the comforts associated with the Holiday Inn Express brand: contemporary style and facilities & services to meet the needs of today's business and leisure guests. A total of 86 non smoking well appointed bedrooms to choose from and rooms for the physically challenged. All rooms have Free High Speed Internet Access, Modem points, Power showers, Direct dial telephone, 26'' LCD Remote control television with Freeview, In-room complimentary tea and coffee,Hairdryers & Priority Rewards Programme.Many rooms have sleeper sofa's capable of accommodating additional guests and children. The Great Room offers the ideal place to relax and enjoy a drink from the bar & a meal from our restaurant. A complimentary continental breakfast inclusive of selected hot breakfast items is available in the Great Room, together with a free daily newspaper. A choice of 4 modern, fully equipped meeting rooms are available for up to 40 delegates. A warm and friendly welcome awaits. ... more   less 

Additional Information about Holiday Inn Express Liverpool-Knowsley

Address: Ribblers Lane, Knowsley L34 9HA, England
Region: United Kingdom > England > Merseyside > Knowsley
Price Range: RM266 - RM1,081 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Liverpool-Knowsley 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Liverpool-Knowsley Hotel Knowsley
Holiday Inn Express Knowsley
Holiday Inn Liverpool
Knowsley Holiday Inn
Holiday Inn Knowsley
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Liverpool-Knowsley staff and other travellers.
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5 months ago
8 months ago

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Questions? Get answers from Holiday Inn Express Liverpool-Knowsley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“not all rooms have bedside plugs”
 of 5 bubbles anths2016, 12 Mar 2017 | Read review
“rooms quiet,TIP eat at VIKINGS LANDING, carvery5 mins on east lancs from hotel lovely .”
 of 5 bubbles a30lizr, 17 Aug 2016 | Read review
“Avoid 3rd floor as very noisy.”
 of 5 bubbles London325i, 1 Aug 2016 | Read review
“All rooms were excellent”
 of 5 bubbles F9090IOpatrickl, 16 May 2016 | Read review
“Our room on the 3rd floor had been refurbished and was very nice.”
 of 5 bubbles reddragonlady, 29 Feb 2016 | Read review
5 of 5