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4.0
#3 of 14 hotels in Khandala
Location
Cleanliness
Service
Value
Zara is all about a serene yet fun-filled stay.The surrounding green spaces and the 50 rooms in their embrace are a picture of peace. Walk the length of the verandahs, feast your eyes on the flowers and enjoy the sound of silence. Recharge yourself. Forget the noise and chaos of the city that you just left behind. Spend time with your loved ones and let them know how much they mean to you by showering them with the luxury that our resort offers.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Hindi
Location
Pune Mumbai Road Near D.C. High School, Khandala, Lonavala 410301 India
Zara's Resort
328 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This resort offers you almost everything that you may wish for in a great weekend! The ambience, the serenetiy, the rooms, the facilities, everything was excellent!
You will get pool facing / stable facing spacious and clean rooms with hot shower all day, clean wahrooms, towels, a TV, mini-fridge, and cutlery with tea /coffee options.
There are seating space (benches and swings) avaialble around the pool to spend time.
In house hotel available for guests who do not wish to go out for meals. Play room available with options like TT, Carrom and Pool which was maintained pretty well.
Located at a quiet place away from the city makes it an attractive pick for most, and sunset point is just 15 mins walk away, what more can you ask for?!
Overall it was a great choice, friendly staff and services.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We went for a long weekend as a family of 3. The property is huge and has many amenities. There are 2 open spaces, big enough to play football, cricket, or badminton with your family. There are 2 swimming pools too - one for kids and one for adults. Both well maintained. Additionally, there is a small room for indoor games - carrom and pool table.
The room was good too. We got one with a balcony and it was sealed with sliding windows to allow for the AC to have a good cooling effect there. The view wasn't outstanding though, considering that we were on a hill station. But, the property is less than 1 km from popular view points of Khandala, so no complaints.
The menu has a wide variety and the food is delicious too. We weren't bored even during a 3-day stay. Plus, the service was courteous. Everyone from the reception, housekeeping and room service was polite and prompt to help with our requests. Prem, Rutik, Chetan, Manoj, Roshan, and Rajesh were a few people we interacted with. Thank you, guys!
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
Room Tip:There is no lift, so if you are with elders, ask for a room closer to the staircase and on lower...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frustrated and tired, heading back to home from a place that we discarded to stay as it was below average and unkempt, we were crossing Zara’s Resort and checked for accommodation availability and luckily got a night stay in deluxe room for 2 Adults and 2 Kids with breakfast.
1st Night: Deluxe Room facing the property’s backyard
The deluxe room’s compact and they provide mattress if required for a kid above 5 years. Had dinner buffet at their restaurant “Rani Rasoi” with a nice patio to sit outside, facing a ground and main swimming pool. Kids played till late night and parents joined them or just relaxed around.
Breakfast Buffet was decent.
2nd Night: The cottage facing the play area.
Then we upgraded to a cottage which was bigger and facing the property’s kids garden area. We relaxed, walked around and kids also enjoyed. Lunch at the same restaurant. Evening high tea also there. Though there’s room service, but the place tempts you to be out all the time.
And then the magic happened in the evening…Clouds came down and the whole resort became foggy! It was wonderful to cherish that time and kids loved it as they witnessed it for the first time! The place is very good for families and especially kids as they can enjoy in the midst of nature. I also took my kids to see birds and a horse, kept within the resort.
Recommend this property to go with family, friends or a big group.
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Date of stay: October 2020
Rooms
Cleanliness
Service
Room Tip:Carry your own liquor to consume in your room only as they do not serve in the premises. Book...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zara's Resort Khandala, Sales at Zara's Resort
Responded 6 Oct 2020
Dear Valuable Guest, Greetings from Zara’s Resort Khandala..! At the outset please accept my sincere thanks for taking your valuable time in sharing your feedback; we have taken cognizance on your comments on our services. It’s our endeavor to provide highest level of comfort and quality service to ensure a memorable experience Thank you once again for your recognition and we look forward your continued visits.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Better understanding considering the Covid-19 situation. The resort called up a day earlier to confirm the arrival, but did not inform about the Covid-19 restrictions, upon arrival after being told the same to us, decided to reduce the stay and the same was not accepted and had to pay the pre-decided stay as the booking was done through Booking.com. Tried having chat with Booking.com which was not addressed. While making the booking on the website it was clearly indicated that the stay was for 4 adults and 2 childrens, however the booking was done for 4 adults only.
the least they could have done is to have sufficient staff in kitchen, the menu provided was bare minimum with absolutely no option of having any Indian Gravy, the only option was to order 1kg food for which they needed 1 day notice to arrange.
The breakfast option was horrible.
Would have appreciated a heads up from the Hotel Management about the restrictions so that we could have planned our stay and possibly look at other options available where there was no restrictions specially on food.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zara's Resort Khandala, Sales at Zara's Resort
Responded 6 Oct 2020
Dear Valuable Guest Greetings from Zara’s Resort Khandala..! Thank you for making Zara’s Resort your choice of accommodation in Khandala. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We regret for the inconvenience caused during your last stay. Your concerns have been noted and corrective action has been taken. We would like to assure you that our services are always at par and this may be one of those rare times when things didn't go well. We request you to visit us again and we assure you the best of services. We deeply value your relationship with Zara’s Resort and are committed to providing you with the highest level of service simply because our Guest’s deserve the very best. Warm Regards Sohail F Khan 8796380909 Zara's Resort, Khandala A: Near D.C. High School, Old Mumbai-Pune Road, Khandala 410301 |M: 9029999185
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sorry to say, Deluxe Suit Maintainance is very Poor, Washroom Exhaust fan out of order, Hot water Gyser not working, Electricity supply gets trip frequently and so on issues/disorders/Complaints. The Front office Receiption/Management is not upto the mark, unable to takle the problems, they are arogent. They are providing hot water bucket for bathing as Dharamshalas.
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Date of stay: January 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zara's Resort Khandala, Sales at Zara's Resort
Responded 1 Feb 2022
Dear valuable guest, Greetings from zaras resort khandala........! Thank you for making zaras resort as your choice of accomodation in khandala. we highly appreciate your initiattive to appraise us with your feedback during your stay. we regret the inconvenience caused during your last stay, your concerns have been noted and corrective actions has been taken,we would like to assure you that our services are always at par and this may be one of those rare times when things didnt go well, we request you to visit again and we assure you the best of services. we deeply value your relationship with zaras resort and are committed to providing you with he highest level of comfort and services simply because our guests deserve the very best.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort is on the road with imposing two gates and all facilities written nearby. The rooms are big but ordinary. The pool is deep and clean and other for children not clean. Gym and games room is there but nothing attracts you. The restaurant serves buffet breakfast but it cannot be called lavish. It is better to stay in Lonavala and come to see Khandala.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zara's Resort Khandala, Sales at Zara's Resort
Responded 6 Oct 2020
Dear Valuable Guest Greetings from Zara’s Resort Khandala..! Thank you for making Zara’s Resort your choice of accommodation in Khandala. We highly appreciate your initiative to appraise us with your feedback during your stay at our hotel. We regret for the inconvenience caused during your last stay. Your concerns have been noted and corrective action has been taken. We would like to assure you that our services are always at par and this may be one of those rare times when things didn't go well. We request you to visit us again and we assure you the best of services. We deeply value your relationship with Zara’s Resort and are committed to providing you with the highest level of service simply because our Guest’s deserve the very best. Warm Regards Sohail F Khan 8796380909 Zara's Resort, Khandala A: Near D.C. High School, Old Mumbai-Pune Road, Khandala 410301 |M: 9029999185
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My review is not based on stay but overall interaction that I had with this resort. I had booked this place for 1 night stay on 28th-29th June 2023 with extremely high excitement, however due to some unavoidable personal reasons I had to cancel the plan and hence I informed the resort 2 days prior to the check-in date. I asked them for a refund OR if they could postpone to some other date, which was simply denied by them. I understand that the resort is sticking to its policy, but the only thing which disappoints me is that, if this resort were customer centric, they could have put some efforts in retaining their guests instead of being inconsiderate. The resort should understand that the fact that, as humans anyone could be in such unavoidable situations which are out of anyone's control. So rather than denying straight away they could have been more considerate. This is something which displays the morale and values of any business.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Did booking from my friend travelliez, must say it's very beautiful resort immensely spread out vegetation around. Such a neat and tidy resort located at Khandala lonavla road.
Rooms are very clean and elegant with an excellent balcony view
Overwhelmed by the service and food, food is great taste, great servings too from breakfast to dinner enormous choices.
Very friendly and courteous staff always attentive and ready to assist you, special thanks to Sohail from sales to keep us updates and entertain my lil kid
After six months of exile at home due to pandemic this trip has been memorable
Thank you zara resort for making a memorable holidays for us will definitely recommend to others and come back soon 🔜
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zara's Resort Khandala, Sales at Zara's Resort
Responded 6 Oct 2020
Dear Valuable Guest Greetings from Zara’s Resort Khandala..! At the outset please accept my sincere thanks for taking your valuable time in sharing your feedback; we have taken cognizance on your comments on our services. It’s our endeavor to provide highest level of comfort and quality service to ensure a memorable experience Thank you once again for your recognition and we look forward your continued visits. Warm Regards Sohail F Khan 8796380909 Zara's Resort, Khandala A: Near D.C. High School, Old Mumbai-Pune Road, Khandala 410301 |M: 9029999185
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I did visit this property few years ago but it was during monsoon and hence could not explore the property premises properly. However, recently I stayed at the property for 2 nights for wedding and everything was beautifully arranged with clean and spotless rooms, friendly staff, tasty food. However, the pool area needs a slight ramp up to make it a beautiful property.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zara's Resort Khandala, Sales at Zara's Resort
Responded 6 Oct 2020
Dear Valuable Guest Greetings from Zara’s Resort Khandala..! At the outset please accept my sincere thanks for taking your valuable time in sharing your feedback; we have taken cognizance on your comments on our services. It’s our endeavor to provide highest level of comfort and quality service to ensure a memorable experience Thank you once again for your recognition and we look forward your continued visits. Warm Regards Sohail F Khan 8796380909 Zara's Resort, Khandala A: Near D.C. High School, Old Mumbai-Pune Road, Khandala 410301 |M: 9029999185
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Neither the location nor the service quality is good. For every thing, you have to request at least 3-4 times. Even for water bottles, you have to ask them again and again. And cleaning they will not do even after multiple requests. Very bad experience. Moreover, the quality and taste of food is also not good. Would not recommend to anyone to stay there.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Don't go for this resort. There is nothing like resort.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi,
Actually If I would tell about one of the best thing in this resort is only Food and their staff. You can opt for the buffet and find various tasty foods over there. They have good no of option for veg and non veg both as well.
There are more places to choose from in the Khandala area.
PRICE RANGE
RM 253 - RM 604 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraPune DistrictLonavalaKhandala
NUMBER OF ROOMS
48
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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