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Nice hotel in a quiet suburban location. Friendly helpful staff.
Pleasant enough common areas. Room was OK but not huge and the bathroom was spartan. The gym was totally substandard - a few cardio machines, some mats and a stack of dumbells. None of these...More
I like to stay at Sheraton's - its predictable and always good. This one has its own flair and is in great location with its own amenities. Rooms are spacious, staff are friendly and helpful. Common areas and business use area easily accessed. Easy to...More
The elevator was uneven and there was a gap of 2” which tripped me up. I fell and twisted my foot and ankle. I reported it to the desk at around 7am. I went back at 830 and the elevator was still operating and the...More
Response from nicksong, Front Office Manager at Four Points by Sheraton Victoria GatewayResponded 4 days ago
First of all, may I thank you for staying at the Four Points by Sheraton Victoria Gateway and for taking the trouble of sharing your experiences.
I was very concerned to read about the multiple incidents during your visit and that our level...More
Did through Hotwire.com and got a great deal here. We didn't know which hotel we would get but this one was perfect. Although it was far from downtown, it was near a lovely little lake. Customer service was excellent as was the cleanliness and room...More
I wasn't sure what to expect from this hotel as the website was vague in some areas. Upon arrival, I was pleased to find a newer, modern hotel with most of the basic amenities.
The room is basic but nice. Large screen TV, lots of...More
A taxi is the only option. the airport shuttle does not come out to our hotel only the downtown hotels. if you call the hotel we can give you the number of the guy we use all the time, Karmjit You can pre-call him before... More
A taxi is the only option. the airport shuttle does not come out to our hotel only the downtown hotels. if you call the hotel we can give you the number of the guy we use all the time, Karmjit You can pre-call him before you leave home. We use his taxi all the time for guests going to the ferry and airport. ..