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Inconvenient, not welcoming - definitely not what you would expect of a Sheraton! Front reception was not helpful at all! In fact I decided after the treatment at the front desk to actually stay at a different hotel. So unfortunate.More
Thank Trina C
Management response:Responded 10 August 2017
Dear Trina C
First of all, may I thank you for staying at the Four Points by Sheraton Victoria Gateway and for taking the trouble of sharing your experiences.
I was very concerned to read about our level of customer service did not meet your...More
We were on a vacation in Victoria and stayed at this beautiful hotel for 3 nights. We thoroughly enjoyed ourselves. The hotel is at a great location away from hustle and bustle of downtown. Rooms are spacious with a nice views.
We frequently stay at this hotel as we travel from the Mainland to visit family in Victoria. Although this hotel is not new it is always well maintained and it wonderfully most comfortable beds and pillows. There is a new Holiday Inn Express closer to...More
Good price, good service, nice room lay-out, and nice fitness machine that worked. However, it also has a couple of issues. I physically had to pull-up on the door handle for my room to be able to lock it from the inside. I also found...More
I stayed one night on a room at the 3rd floor.
First impressions the room well organized. It appears that the room was recently updated. Hardwood flooring near the door and newer vanity in the washroom.
The bed is reasonably clean. However the top of...More
1 Thank Jayson L
Response from nicksong, Front Office Manager at Four Points by Sheraton Victoria GatewayResponded 21 July 2017
Dear Jayson L,
Thank you for staying at the Four Points by Sheraton Victoria Gateway during your recent visit to Victoria and for going to the trouble of sharing with me your stay experience.
Your opinion is very valuable in helping us maintain a high...More
US$99 - US$202 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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British Columbia >
Vancouver Island >
Victoria Capital Regional District >
Also Known As
Four Points By Sheraton Victoria Gateway Hotel Victoria ,
A taxi is the only option. the airport shuttle does not come out to our hotel only the downtown hotels. if you call the hotel we can give you the number of the guy we use all the time, Karmjit You can pre-call him before... More
A taxi is the only option. the airport shuttle does not come out to our hotel only the downtown hotels. if you call the hotel we can give you the number of the guy we use all the time, Karmjit You can pre-call him before you leave home. We use his taxi all the time for guests going to the ferry and airport. ..