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Four Points by Sheraton Victoria Gateway

Orbitz.comUS$141*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Victoria Gateway
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470 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Victoria Gateway
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Showing 458: English reviews
Vancouver, British Columbia, Canada
Reviewed 4 February 2014

My husband and I were visiting Victoria and decided to try this hotel based on it's reviews. All I have to say is the reviews were right! The rooms were clean and spacious, staff was very knowledgeable and friendly and there are lots of amenities at and around the hotel to make you feel comfortable. We will definitely stay here...

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Helpful?
Thank Deborah S
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks Deborah for your nice review. We are very pleased you enjoyed your stay with us and hope to see you again in 2014.

Langford, Canada
Reviewed 1 February 2014

My daughter and I had a wonderful stay at this hotel... The rooms were bright and clean, the white bedding on the beds was very luxurious, the pool was great (with a hot tub, dry sauna and a steam room!) the food at the restaurant was delicious. The hotel was very busy and the staff were really great at keeping...

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2Thank Norma T
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You Norma for your nice review of the hotel. We are pleased you enjoyed the hotel amenities and our Inferno Chophouse. We hope to see you again soon!

Grande Prairie, Canada
Reviewed 27 January 2014

What an amazing hotel; more of a Sheraton than a Four Points. This is my sixth stay at the hotel and always had a great welcome, consistently clean hotel, clean rooms and amazing service. The staff are friendly and helpful. Location is just fantastic, all what you need is just a 5 min. walk: Costco, TD, Starbucks and with their...

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3Thank Airotciv y
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

We are happy you enjoyed your stay and all the amenities our hotel has to offer. We hope to see you again soon, thanks for your great review on Trip Advisor!

Reviewed 26 January 2014 via mobile

I truly loved this hotel; from the most comfortable bed, to the extra amenities in the spacious bathroom, to the wonderful breakfast...sausage or bacon, eggs any style, three kinds of toast, hash browns and an orange slice...for only 7.99. AND you'll get a 15% discount when you check in. Stay away from the coffee, though. Although it is great, it...

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2Thank Tombassinger
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You Tom for your pleasant review of our hotel. We look forward to your next visit and hope everything is enjoyable as your last visit.

Langford, Canada
Reviewed 24 January 2014

This was my first stay here, I can probably say this was my best I have found in Victoria. Great and friendly service. Rooms were clean and very luxurious and also very quiet which made for a fantastic sleep. I would highly recommend this hotel to anyone visiting Victoria. The restaurant (Inferno) was very big surprise as well where I...

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Helpful?
Thank David P
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks David We are happy you chose us for a first time visit, and appreciate the wonderful review you wrote regarding the hotel and restaurant on Trip Advisor. We hope to see you again to enjoy our wonderful service and great food. Once again thanks from all the staff at the Four Points and Inferno Chophouse.

North Vancouver, Canada
Reviewed 15 January 2014

Right by a Costco, Futureshop, Timmies, Starbucks, shopping center and more, shuttle service to almost anywhere close by and the cleanest room I have ever been in. Love the services offered at the hotel and the staff, front desk & room service was perfect. I will be back!

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4Thank Tia K
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks Tia for your pleasant review of the hotel. We agree, our location is great. We are pleased you found the hotel very clean and pride ourselves on our excellent service. We hope your next visit is as good if not better than your last and hope to see you in 2014!

Hamilton, Canada
Reviewed 13 January 2014

The hotel is lovely and inviting, the rooms were clean and bright and the service/ staff was quick and friendly. The food at the restaurant was delicious. I will definately recommend this hotel for future visits of friends, family and people travelling on business or pleasure.

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3Thank debzap
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks Deb for your nice review. We will forward your excellent comments to our different teams in the hotel and certainly appreciate the feed back. We hope your next stay with us is as enjoyable as your previous stay.

Canada
Reviewed 13 January 2014

My family spent 2 nights here in May 2013. We had stayed here one year before with a good experience, but were somewhat disappointed with this second visit. Upon arriving, we noticed that the toilet was dirty with apparent fecal matter. It was very obvious, so it made me wonder how clean (or dirty) the rest of the room might...

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Thank Fleuve
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for your response on Trip Advisor, we hope we have rectified any problems you experienced at the hotel. We are happy you enjoyed our location and service. We look forward to your next visit with us.

Vancouver, Canada
Reviewed 12 January 2014

“Where do I start?” . “The lack of heat in the lobby and hallways? No lock to the room door? The dirt and dust on the exterior edge of the floor? Bedsheets and covers that are tattered and stained? The lack of temperature control on the shower (hot one second, cold the next)? The sticky matted carpeting? The blood-stained washcloth?...

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Helpful?
Thank jules v
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for your recent review. We take these opportunities to improve our guest experience. We hope your try us again in the future and we will strive to make everything as enjoyable as possible.

Ottawa, Canada
Reviewed 7 January 2014

I was pleasantly surprised by this hotel which we had booked mostly due to its location ("gateway" meaning that it is at the outskirts of Victoria, just before the Malahat highway leading north on Vancouver Island). The service was excellent, the hotel is clean, bright and still has a very west-coast feel. There was also plenty of parking (harder to...

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4Thank voyageur_KP
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks for your nice review on Trip Advisor, we hope to see you again your next visit to Victoria.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Four Points by Sheraton Victoria Gateway offers a great location just off of the Trans Canada Highway, with shopping and recreation nearby. This hotel is near downtown Victoria and Bear Mountain. ... more   less 

Additional Information about Four Points by Sheraton Victoria Gateway

Address: 829 McCallum Rd, Langford, British Columbia V9B 6W6, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Langford
Price Range: RM555 - RM940 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Victoria Gateway 3.5*
Number of rooms: 117
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Also Known As:
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points Victoria Gateway
Victoria Four Points
Victoria Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Victoria Gateway staff and other travellers.
3 questions
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Vancouver, Canada
over a year ago

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Questions? Get answers from Four Points by Sheraton Victoria Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the front of the hotel and had virtually no street noise.”
Nan-Oshawa, 11 May 2017 | Read review
“If you don't like elevators like me it was nice to have a ground level option.”
93debrac, 2 May 2017 | Read review
“I suspect the rooms on the south side are probably the most quiet -- north side has the parking lot.”
jagrove, 22 Feb 2017 | Read review
“Any room would be satisfactory.”
MonkeyTree241, 20 Feb 2017 | Read review
“Long way from downtown Victoria , but lots for shopping in Langford very near by from Costco next door , Homesense, Home Depot ect”
rogermQ5538AZ, 17 Jan 2017 | Read review
5 of 5
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US$141* /night
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Prices are for 1 room, 2 adults
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