Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Escape to the hidden paradise of our exclusive island hotel. The Naka Island, a Luxury Collection Resort & Spa, Phuket is tucked away on a secluded island just off the east coast of Phuket, Thailand. Journey to our boutique resort by speedboat and take in the enchanting beauty of rich coconut groves, ivory sandy beaches and limestone cliffs as you bounce along the waves surrounding Naka Island. Once you arrive at our luxury hotel, taste unexpected flavours at one of our beachside restaurants; My Grill, Tonsai and Rum Chapel, or unwind with a cocktail at the waterfront Z Bar. Luxuriate in our hotel's serene Spa Naka, offering revitalizing massages, facials and other treatments to help you feel renewed during your stay.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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The Naka Island, a Luxury Collection Resort & Spa in Phuket, is often celebrated for its tranquil atmosphere and luxurious vibe, where guests appreciate the blend of live entertainment and sustainable practices. Many visitors commend the resort's scenic location and outstanding amenities, including private pools and indulgent spa services.
While the accommodations are seen as plush and service highly personalized, a few guests have mentioned smaller room sizes and cleanliness concerns. Despite the occasional note on premium pricing, the resort is generally regarded as offering commendable value for a relaxing, high-end retreat.
Location
Picturesque
Atmosphere
Serene
Rooms
Luxurious
Value
Remarkable
Cleanliness
Meticulous
Service
Attentive
Amenities
Lavish
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We stayed at this resort from March 1st - 10th. The speedboat transfer from Ao Po Marina was fast and efficient. We were greeted at the pier by Edward and his assistant who transported us by electric buggy to our sea front villa with private pool. All the villas are beautifully private and spacious. The pool was gorgeous and the view out to the islands of Phang Nga Bay spectacular. We were a hop and skip from the Z Bar for a free evening cocktail and glorious sunset views. They served the best Bloody Mary I have ever had! We were a longer walk down to the main restaurant for breakfast through lovely paths and trees and an army of gardeners keeping it all tidy. Buggies were available to transport you around the resort if you didn't want to walk! Due to the Covid19 virus the hotel wasn't busy. It was possible to stay away from other guests. We enjoyed our villa and pool and spent most days there reading and relaxing. This isn't really deserving of the Luxury title given in its advertising. It needs a lot of updating and the villas are very 'rustic' in decoration and style. However they are extremely comfortable, a gorgeous bed, window sofa and extensive outside sitting areas. We liked it enormously but having stayed in true 'luxury hotels' in previous travels this hotel didn't reach their standards. The breakfast was superb with a la carte options included in the AI package. The Tonsai Restaurant serving Asian food at lunch and dinner didn't suit our taste. Our first night's meal there was not nice, the chicken dish my partner chose was tough and my deep fried snapper was like a piece of leather! The next day the chef Sandeep came to see us and he arranged for a special meal to be cooked for us, which was lovely. The Rum Chapel was very good and we ate there when they were open for lunch and dinner. My Grill was also a very good dinner option. The drinks were extremely expensive and were equivalent to big city prices. The main reason for this we feel could be that everything the hotel uses from water to consumeables has to be shipped out to the island. Having said all of this the staff were superb, friendly and efficient and we enjoyed our stay. Edward was great at customer service and sorting out any problems and the reception staff were lovely! It is unlikely we would visit this hotel again but we wish them luck for the future after the Covid19 crisis is over!
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Date of stay: March 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A wonderful resort sits on naka island, the great experience since the arrival til the in room check in service. We got upgraded to the tropical villa, which is amazing. Villa is well maintained, with private pool and outdoor hot bath. The room is specious with semioutdoor bathroom. Mattress is firm and comfortable, you have so many different places to chill in your own villa.
The swimming pool is next to the beach, water is clean, less people during the day, feel like another private pool.
Breakfast is tasty with variety, staffs here are very welcoming and you can feel their passion to interact with customers, which I really like it.
The spa here is also great, therapist is super skillful, I fell sleep while having the oil massage.
Everything here is amazing, only the mosquitoes are annoying, but don’t worry, the Naka provides the spray and everything you need to kill those bugs 😂
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Date of stay: December 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suphalak Jampasri, General Manager at The Naka Island, a Luxury Collection Resort & Spa, Phuket
Responded 28 Jan 2021
Dear ericinthailand, Thank you very much for staying at The Naka Island, a Luxury Collection Resort & Spa Phuket and taking the time to share your stay experience. I am truly thrilled to hear that your stay with us was an amazing escape from your busy days which enabled you to relax and recharge yourself. Our services and facilities are there to make sure that our valued guests are enjoying their time at our resort. I will share this review to our ambassadors in which they will be happy to hear and furthermore continue and bring up their best service skills and mind to ensure a great stay for our guests. Once again thank you for staying with us and should your travels bring you back to Phuket, we will be ready for you to take another amazing escape! Kindest regards, Rattapol Ratthaphothiwat Cluster General Manager
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Room/Villa: I got an upgrade to tropical pool villa. The villa itself was spacious but the pool was a bit too small. There were steam room (built-in with shower room) and outdoor bath tub which you may enjoy it in the fresh air.
Food: We loved all of the meals during our stay even though our there was only 1 restaurant opened (we stayed on the weekday). Both Thai and Western dishes were perfect.
Recreation: There were many recreational activities at the hotel. I jogged to Tub Po beach in the morning but I get lost and ended up at another beach (Orange beach). I tried Paddle Board for the first time, thanks to June, recreational staff who showed me how-to. If you wanted to challenge yourself, kayaking around the island is highly recommended (2 hours) and you’ll get a certificate from the hotel. Of course, I did it!
Service: All of the staff were super helpful. Thanks to Yen, front desk/check-in staff for showing me the villa and thanks Pop for your friendliness and good conversation.
I would definitely recommend everyone to stay in this hotel and I would like to stay here again. 👍👍👍
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suphalak Jampasri, General Manager at The Naka Island, a Luxury Collection Resort & Spa, Phuket
Responded 15 Oct 2020
Dear Songpol, Thank you very much for staying at The Naka Island, a Luxury Collection Resort & Spa Phuket and taking the time to share your experience in this review. I am truly delighted to hear that your time with us was exceptional, from your spacious villa while enjoying the surrounding nature, our Tonsai restaurant enjoying both of Thai and Western dishes, activities to fully enjoy the island of Koh Naka Yai itself, and of course the service from all of our ambassadors. I will personally deliver your compliments to June, Yen, and Pop so that they will continue to strive and offer the best services to our guests. Once again, thank you very much for staying with us and should your travels bring you back to Phuket, we will be looking forward to offering you another exceptional stay. Kindest regards, Rattapol Ratthaphothiwat Acting Cluster General Manager
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Forget about the Deluxe room and go for Seaview Pool Villa 1 Bedroom Villa Price is way higher but definitely worth the money. Deluxe room (already with high price) was very small , without any view, and didn't equipped with bathtub while seaview pool villa gets you at least 6 times the spaces with HUGE bathtub and a seaview private pool.
Food/service were great, my kids (5&3yrs old) ate for free, and hotel has plenty of activities (free & paid) for both adults and young kids. Would be great if they can clean/filter up the sand at their beach as it has too many small rocks, broken shelves, and garbage around. almost stepped on a steel nail at the beach.
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Date of stay: April 2021
Location
Service
Sleep Quality
Room Tip:Forget about Deluxe room and go for Seaview Pool Villa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suphalak Jampasri, General Manager at The Naka Island, a Luxury Collection Resort & Spa, Phuket
Responded 23 Apr 2021
Dear KalunH1, Thank you for your frank and constructive feedback that gives me more of an insight to your experience. I would like to thank you very much for your comments within the teams to ensure we can use this as opportunities for improvement. We will ensure that beach area keep clean more consistency and provide the highest levels of hospitality service in the resort and I sincerely apologize that we have fallen short on this occasion. We will certainly be using these comments to improve and they are much appreciated. Should your travels ever bring you back to Phuket then please do not hesitate to reach out to me personally if I can be of any assistance. Best regards, Rattapol Ratthaphothiwat Cluster General Manager
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The hotel itself is nice, the rooms are nice, the beach sunsets beautiful and the staff are friendly and attentive. The hotel itself just lacks the finishing touches of being a truly great resort.....small things, like the cleaner leaving a cleaning cloth in our bathroom, the table linen being stained when I just saw them change it etc. It just lacks the touch of class you get in other resorts for the money.
If you do stay here and you’re thinking the “my grill” (the restaurant you have to reserve prior) is the best restaurant...think again. The experience there was genuinely poor, food NOT good. The other two restaurants, on the other hand, were lovely.
A nice stay, but I doubt I’ll be coming back. We stayed at the treehouse villas in January, (if you’re kid free) they blow naka out of the water and the rooms are half the price.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ErichF108, General Manager at The Naka Island, a Luxury Collection Resort & Spa, Phuket
Responded 8 Jan 2020
Dear Mopsy14, Thank you for staying with us a The Naka Island, a Luxury Collection Resort & Spa, Phuket and providing your honest feedback. I am happy to hear that our ambassadors were able to ensure you an exceptional service in an attentive manner. I will make sure this compliment will be delivered to my team members. I sincerely apologize for falling short in your expectations in details during your stay with us. I have investigated with the appropriate team members to ensure that this does not happen again and be able to execute an even higher level of service in the future for our valued guests. The MyGrill restaurant is one of our restaurants which our ambassadors take pride in to be part of the team which enables them to offer high quality service to all of our guests as well as the Tonsai and the Rum Chapel restaurant. However, I apologize that the quality fell short in your attentions during your experience at the restaurant and have delivered the feedback to our service and culinary team to ensure the highest quality that meets up and moreover exceeds the standards of Luxury. Your feedback is truly valuable as it can offer us more information and points to further improve our service qualities for the future. Once again thank you very much for staying with us and should your travels ever bring you back to Phuket please give us the chance to stay with us again and I will ensure that your stay is exceptional when you do. Best regards, Erich Friedl General Manager
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Finally, I stay here! I went to stay with my friend for 1 night. I have never through that this resort located here. We have to park a car and taking a shuttle boat to Naka Island. It just only 5-7 mins to the island. As soon as we arrived, staff will pick up us to the resort. We got an upgrade room to Tropical type. The resort was very nice and private. The room is separated with bathroom. It’s like a corridor and walk to the bathroom and outdoor jacuzzi! Our room have a small private pool(can not swim) but around our resort zone also have a pool. Within the resort also have a big pool located closed to the beach. In the night, the resort was very quiet and hear only the insects flying. It’s so quiet that make us feel scare haha! Around 3 pm. The resort have a complimentary coconut ice cream which is very delicious served you! Unfortunately, Sunset bar was closed. Therefore, I don’t spend time to watch the sunset as many reviews mentioned that you don’t miss it! At this time we used Travel Together program for Thai citizens to discount the room rate and food and also used staff benefits. Therefore, our expenses for this hotel is cheap for us. :) Staff were very nice and informative for us.
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suphalak Jampasri, General Manager at The Naka Island, a Luxury Collection Resort & Spa, Phuket
Responded 30 Oct 2020
Dear bentophenA, Thank you very much for staying with us at The Naka Island, a Luxury Collection Resort & Spa Phuket and taking your time to share your experience. I am truly glad to hear that you have got the chance to finally stay with us and that your stay was exceptional. The villas that we have at the resort allows our guests to blend into the tranquil nature of the island itself which maximizes the feel of privacy and relaxation. Also, our restaurants and facilities will add a plus point for the experience. Once again, thank you for choosing to stay with us and should you travels bring you back to Phuket, allow us to welcome you again and give another great stay! Kindest regards, Rattapol Ratthaphothiwat Cluster General Manager
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In February we booked to visit this resort not knowing what COVID restrictions would be or even if we would be able to visit. We paid for a double room at around £2k for two people staying for 10 nights, we had all meals, transfers and 4 massages included in the rate.
We arrived at Phuket airport and were greeted by very friendly staff who quickly had us aboard the transfer car and on our way to the island, taking care of the SHA COVID requirements. The front of house manager that greeted us at the pier then took us on the speedboat to the island before showing us to our own villa.
We had an unexpected upgrade to a Tropical Pool Villa, with a private pool, steam room, outdoor bath, and other luxury amenities.
We loved the whole experience of visiting Naka Island, it was made so enjoyable by the staff who treated us like royalty. The villa was very clean and well stocked with drinking water as well as the usual soaps etc.
The communal pool area and beach front were also lovely spaces, again the staff were always around with drinking water and beach towels too.
The food options on the island are good, with 3 restaurants. We found “Rum Chapel” to be our favourite as it was air conditioned and not exposed to some of the sudden downpours that are to be expected. The staff in this restaurant were also the best, Park, Yeen, Bert, Aur and Pop were very professional and attentive, even with our special requests our orders were never wrong.
The main hotel restaurant offered a good breakfast with lots of options. Again the staff were great and always eager to ensure we were catered for. However, the environment could be improved by closing off the bin/pot wash area that is visible from the restaurant and can attract wildlife.
Our only hiccup was a meal at MyGrill. This meal attracted a small surcharge as the menu includes more expensive meals (steaks etc.). We were not put off by this and were hoping for a nice meal. The steak quality was not so good, side dishes took too long to arrive and the service was not what we had become used to at the resort. However, we were reassured by the waiter on the night that this was not normal and we could come back another night. The food and beverage manager greeted us at breakfast the next morning and was keen to rectify any issues. We did dine again at MyGrill and the experience was much better, the chef even prepared us some special appetisers. A great recovery. Although we would question the surcharge on this restaurant when Rum Chapel seemed to out do it!
The resort is on a small island (recommend the kayak all the way around for free), it would be good to know how the resort supports the island as it seems it is still developing.
Overall for the price we paid this was an excellent experience and one we won’t forget. Thank you so much to all the staff that made this trip extra special.
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Date of stay: November 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Campbell, General Manager at The Naka Island, a Luxury Collection Resort & Spa, Phuket
Responded 21 Nov 2021
Dear James B, Thank you for your extremely candid and detailed review. It was a pleasure to have you in our beautiful part of the world. It is so nice that Thailand continues to make the guest journey more and more simple allowing you to visit with ease. I will pass on your kind words to the resort team and follow up on the feedback at MyGrill with the food and beverage team. We are always working to elevate our guests experience and these comments are very helpful. You are correct that our enchanted island is still developing, we are happy to be the only resort on the island and work very closely with the local fishing village to improve not only their quality of life through hiring residents to work at the resort and facilitate extra projects but also through CSR and education. Beach cleanups, education at the small school on reducing waste and how to dispose of it in a sustainable manner are a top priority of mine. Resort is an active member of the Phuket Hotels Association and I personally sit on the Environment working group as it is so vital to the future of our part of the world. I thank you again for your review and remain at your disposal in the future. Sincerely, David
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I was looking for a resort where I can celebrate my sister's birthday. After searching around Phuket, I finally ended up choosing The Naka Island, a Luxury Collection Resort & Spa. At the time I booked this resort, they were having the Beach-cation promotion. In the end, I ended up having to book 4 rooms where I had my friends to join me as well. It was really a great break for all of us. In order to get to the resort, we rented a car from the airport to Ao Po Grand Marina pier. You will need to book the speedboat with the resort so that they can arrange the transfer for you from the pier to the resort. It only takes about 5-10 mins boat ride. Once you reach the resort, the friendly staff will check you in and transfer you to your room or villa via the buggy carts. They will also explain to you the facilities that are available in the resort. We stayed for 2 nights and weren't able to try out all the facilities. However, we managed to use the main swimming pool as well as the pool in the villa. We also tried the 2 hours aromatherapy massage which was superb! Some other activities which you can use are the gym, sala pool (another common pool which is smaller), bicycles, kayak, standing paddle board and morning activities such as yoga arranged the resort at specific times. I stayed in the Tropical Pool Villa and it is huge. The villa has a separate toilet, bathroom with shower/steam room and bathtub. Check out the Happy Hour at the Rum Chapel. We certainly didn't miss this moment. We tried the restaurants where we had dinner on both nights. The first night was at Tonsai restaurant where we had Thai food. This is the same restaurant that serves breakfast. On our second night, we tried the western food at My Grill restaurant which is only open for dinner. Overall, all of us were happy with our short stay and wished we could extend our stay as it was so relaxing in the atmosphere we were in. The weather was just perfect as we could see the beautiful sunset while we were there. We were told that we were lucky as it was raining a couple of days ago before we arrived. If you want a perfect getaway with some privacy, this is the place to be.
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Date of stay: November 2020
Value
Service
Sleep Quality
Room Tip:Seaview pool villa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suphalak Jampasri, General Manager at The Naka Island, a Luxury Collection Resort & Spa, Phuket
Responded 23 Nov 2020
Dear Jessica P, Thank you very much for staying at The Naka Island, a Luxury Collection Resort & Spa Phuket and taking the time to share your fantastic getaway experience. I am thrilled to hear that you and your sister together with your friends have enjoyed our resort during your stay with us from the Spa, Fitness Center, Activities, Villa, and the restaurants. The island of Koh Naka Yai and the resort blends well together offering our guests to relax while enjoying the high standard service from our ambassadors. Once again, thank you very much for staying with us and should your travels bring you back to Phuket, we will be looking forward to welcoming you back for another fantastic getaway. Kindest regards, Rattapol Ratthaphothiwat Cluster General Manager
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We stayed here for 5 days and 4 nights during our 2 weeks in Thailand for our honeymoon. The entire staff is beyond friendly and will do whatever it takes to make your stay more comfortable, relaxing and enjoyable. We had a day excursion planned that required us to be on the mainland by 5:15am and they had someone pick us up from our villa at 4:30am and had the speedboat waiting for us and even arranged a taxi to the location once we reached the mainland. The resort is very clean and well maintained with everything you need for a beautiful stay on an island!!!
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Review collected in partnership with this hotel
Date of stay: January 2020
Room Tip:American Express platinum members and Marriott Bonvoy gold members are eligible for room upgrades...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ErichF108, General Manager at The Naka Island, a Luxury Collection Resort & Spa, Phuket
Responded 25 Jan 2020
Dear SBirkel, Thank you very much for completing this review about your experience during stay with us. Your feedback helps us a lot to encouraging all of us to improve our service standard even better for you and other customers, so I really appreciate you taking the time. Once again thank you very much for staying with us and should your travels ever bring you back to Phuket please give us the chance to stay with us again and I will ensure that your stay is exceptional when you do Kindest Regards, Erich Friedl General Manager
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We stayed at Naka for 9 nights and really enjoyed our stay. The staff are extremely helpful and welcoming. Special thanks to head chef Kumar and his team at both Tonsai and Rum Chapel restaurants as the food and service was excellent. It was nice to have the choice of an al la carte menu on a full board package, although drinks are very expensive! The hotel team overall are great and the hotel is well deserved of a five star review. The hotel is remote but excursions offer pick up from the hotel jetty or the speedboat operates 24/7 to Phuket. P.S - the older style thatched roof villas are prone to leaks in the roof as we experienced during an afternoon downpour. The outside shower is great, though the mossies can be a real pain if they take to you!
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Ko Nakha Yai area.
PRICE RANGE
RM 1,585 - RM 3,521 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the naka island, a luxury collection resort & spa phuket hotel ko nakha yai, the naka island, a luxury collection resort and spa phuket
LOCATION
ThailandPhuketKo Nakha Yai
NUMBER OF ROOMS
90
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Does The Naka Island, a Luxury Collection Resort & Spa, Phuket have airport transportation?
Yes, The Naka Island, a Luxury Collection Resort & Spa, Phuket offers airport transportation for guests. We recommend calling ahead to confirm details.
