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30/07/2017 31/07/2017
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    Serena Beach Resort & Spa

    P.O. Box 90352, Shanzu, Mombasa 80100, Kenya
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    Best prices for your stay
    30/07/2017 31/07/2017
    US$274
    US$262
    SAVE US$12
    US$274
    Traveller (460)
    Pool & Beach (113)
    Room & Suite (74)
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    Overview
    • Excellent61%
    • Very good27%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “jahazi grill” (39 reviews)
    “half board” (20 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Sarova Whitesands Beach Resort & Spa
    1,321 reviews
    #1 of 14 hotels in Bamburi
     
    Voyager Beach Resort
    2,968 reviews
    #2 of 58 hotels in Mombasa
     
    PrideInn Paradise Beach Resort
    416 reviews
    #1 of 7 hotels in Shanzu
     
    Bamburi Beach Hotel
    973 reviews
    #9 of 58 hotels in Mombasa
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (574)
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    There are newer reviews for Serena Beach Resort & Spa
    See the most recent reviews

    11 - 15 of 518 reviews

    Reviewed 18 May 2017

    For me it all comes down to service. The staff were all so very helpful. From the potter, to the receptionist, the cleaning staff, the manager, super! I was out for relaxation and I didn't get disappointed at any point. The live band was great...More

    Thank gorgeousmarcy
    Response from SerenaHotels, General Manager at Serena Beach Resort & SpaResponded 31 May 2017

    Dear Gorgeousmarcy, We are happy to hear that your stay was made memorable by the team! Your comments are important to us and we have shared them with staff who are very pleased. Our aim is to offer high standards of service and help our...More

    Reviewed 17 May 2017 via mobile

    This is an amazing place to be,my hubby took me here and from the gate all was a surprise,from being given a rose,at the reception a glass of wine to be welcomed, our room was the perfect surprise and oh gosh it was the most...More

    Thank Lily B
    Response from SerenaHotels, General Manager at Serena Beach Resort & SpaResponded 31 May 2017

    Dear Madam, We are very happy to hear that you had a most amazing experience during your recent stay with us. Your comments have been well received by all staff. Our team endeavours to give all our guests the best standard of service with the...More

    Reviewed 28 April 2017

    My husband and i stayed here for seven days and we truly enjoyed our stay.First we made our booking through Faith Mukundi at central reservation and she was exceptional and very helpful.The hotel hospitality were second to none,staffs ensured we had a memorable stay even...More

    Thank Ribes K
    Reviewed 26 April 2017

    This is an excellent hotel, comfortable and relaxing, and with good security. Arrived early in the morning after late flight but was welcomed with a fruit drink and helpful staff. Even asked if we wished to have anything to eat. The rooms are large, well...More

    Thank gs488
    Reviewed 23 April 2017

    I believe this would be a fine hotel for vacationing with family, friends, or a romantic partner. The people staying on holiday seemed to be having a lovely time. Unfortunately that was not my purpose, my organization hired Serena for a week-long conference. Whlie the...More

    Thank Ben_E_Phillips
    Response from SerenaHotels, General Manager at Serena Beach Resort & SpaResponded 4 May 2017

    Thank you for having chosen to stay with us, and for taking time to let us know about your recent experiences. We regret all the inconveniences caused. We were having an issue with one of our Internet Service Providers whose link went down at the...More

    Sarova Whitesands Beach Resort & Spa
    1,321 reviews
    #1 of 14 hotels in Bamburi
     
    Voyager Beach Resort
    2,968 reviews
    #2 of 58 hotels in Mombasa
     
    PrideInn Paradise Beach Resort
    416 reviews
    #1 of 7 hotels in Shanzu
     
    Bamburi Beach Hotel
    973 reviews
    #9 of 58 hotels in Mombasa
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Beachfront
    • Room Service
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast included
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • US$166 - US$436 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 166
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Orbitz, Priceline, Travelocity, Cheap Tickets, TripOnline SA, HotelQuickly and Cancelon so you can book your Serena Beach Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Coast Province >
    • Mombasa >
    • Shanzu
    • Also Known As
    • Serena Beach Hotel And Spa ,
    • Serena Beach Hotel Shanzu ,
    • Hotel Serena Beach ,
    • Serena Beach Resort & Spa Kenya/Shanzu
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    Traveller (460)
    Pool & Beach (113)
    Room & Suite (74)
    Dining (30)
    Hotel & Grounds (245)
    Family and Play Areas (4)
    Bathroom (3)
    Business Centre & Event Rooms (1)
    Nearby
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    Kenya Bay Beach Hotel
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    Nearby Restaurants
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    Yul's Restaurant
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Abdulkhaliq Ahm... B
    23 December 2016|
    Answer Show all 4 answers
    Response from Rashi A | Reviewed this property |
    We liked our room a lot. We got connected room with kids on ground level and it was sea facing. Kids could just run out in slippers or without. It is a beautiful resort!
    0
    Votes
    cherotich m
    16 November 2016|
    Answer
    Response from Jerim O | Reviewed this property |
    I don't work in Serena. You may need to contact Serena directly.
    0
    Votes
    christiberlin
    7 April 2016|
    Answer Show all 5 answers
    Response from Abhay D | Reviewed this property |
    Not on the beach but in the garden overlooking the beach, the beach is barelynworth calling a beach it's a small strip
    1
    Vote
    Room Tips
    "Rooms in the "Garden" are spacious and have a wide balcony. Rooms at the "Village" are..."
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    "Recommend beach facing rooms"
    Read review
    "Superior Garden Rooms"
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    "My room was quiet so I guess the ones away from the public areas are."
    Read review
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