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09/07/2017 10/07/2017
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    Serena Beach Resort & Spa

    P.O. Box 90352, Shanzu, Mombasa 80100, Kenya
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Savings alert: 13% below average rate

          The price you found is 13% lower than this hotel's average rate of US$239/night.

          We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

          SAVE US$7
          Traveller (432)
          Pool & Beach (106)
          Room & Suite (74)
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          • Excellent61%
          • Very good27%
          • Average8%
          • Poor3%
          • Terrible1%
          Travellers talk about
          “jahazi grill” (39 reviews)
          “half board” (20 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Non-Smoking Rooms
          Airport Transportation
          Room Service
          Poolside Bar
          Fitness centre
          Business Centre
          Dry Cleaning
          Tennis Court
          Private Balcony
          4.5 Star Hotel
          All hotel details
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          Sarova Whitesands Beach Resort & Spa
          1,312 reviews
          #1 of 14 hotels in Bamburi
          Voyager Beach Resort
          2,946 reviews
          #2 of 58 hotels in Mombasa
          PrideInn Paradise Beach Resort
          379 reviews
          #1 of 7 hotels in Shanzu
          Bamburi Beach Hotel
          965 reviews
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          9 Jul10 Jul
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Free Cancellation
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          Write a Review
          Reviews (570)
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          There are newer reviews for Serena Beach Resort & Spa See the most recent reviews

          271 - 275 of 514 reviews

          Reviewed 26 February 2013

          I was fortunate enough to find time to spend two days and three nights at this Serena. This is not my first visit, nor will it be my last ... I love being on the ocean and away from the city and just "vegging". The...More

          Thank BLA07
          Reviewed 18 February 2013

          The fact that many residents keep going back speaks for itself. The environment is so relaxing with palm trees by the beach, excellant service and in beautiful surroundings that is just the perfect scene for a relaxing holiday. The staff are its greatest asset being...More

          1  Thank BillJago073
          Reviewed 6 February 2013 via mobile

          Horrible is hardly enough to describe the catastrophical service and experience with Serena Beach in Mombasa. This is by far the worst hotel I have ever been to. Not only is the whole bunch from Anastacia to Ali crooked and contradicting, but they will stop...More

          9  Thank Olamide F
          Response from SerenaHotels, E-Commerce Manager at Serena Beach Resort & SpaResponded 25 February 2013

          The complaint is extremely unfair as the client has misrepresented facts. We do not wish to engage in a discussion on issues which are of a senstive nature and our investigations have confirmed that our staff acted well within the policies and procegures of Serena...More

          Reviewed 31 January 2013

          We came here almost as refugees from a bad experience at Mombasa Beach Hotel, and we loved every minute we had here. The rooms, the food, the lobby, the beach, the pool - the main problem was that we wanted to be everywhere at once....More

          1  Thank Justin P
          Reviewed 31 January 2013

          We spent 6 fabulous nights at the Serena Beach Hotel!! A lovely hotel; attentive, helpful staff, exquisite food, comfortable room, a beautiful setting - palm trees and lush lawns extending to the calm, warm Indian ocean. There were not many young children around so the...More

          2  Thank Jen559
          Sarova Whitesands Beach Resort & Spa
          1,312 reviews
          #1 of 14 hotels in Bamburi
          Voyager Beach Resort
          2,946 reviews
          #2 of 58 hotels in Mombasa
          PrideInn Paradise Beach Resort
          379 reviews
          #1 of 7 hotels in Shanzu
          Bamburi Beach Hotel
          965 reviews
          #10 of 58 hotels in Mombasa
          Awards & Recognition
          Certificate of Excellence
          • Top amenities
          • Pool
          • Free Parking
          • Beachfront
          • Room Service
          • Restaurant
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Breakfast included
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Tennis Court
          • Price range
          • US$155 - US$389 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 166
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Agoda, Orbitz, Travelocity, Hotels.com, TripOnline SA, Cheap Tickets, Hotel.de, Cancelon and HotelQuickly so you can book your Serena Beach Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Kenya >
          • Coast Province >
          • Mombasa >
          • Shanzu
          • Also Known As
          • Serena Beach Hotel And Spa ,
          • Serena Beach Hotel Shanzu ,
          • Hotel Serena Beach ,
          • Serena Beach Resort & Spa Kenya/Shanzu
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          Traveller (432)
          Pool & Beach (106)
          Room & Suite (74)
          Dining (19)
          Hotel & Grounds (237)
          Bathroom (3)
          Family and Play Areas (2)
          Business Centre & Event Rooms (1)
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          Questions & AnswersAsk a question
          Abdulkhaliq Ahm... B
          How are the stardard rooms? What's the difference compared with other rooms?
          23 December 2016|
          Answer Show all 4 answers
          Response from Rashi A | Reviewed this property |
          We liked our room a lot. We got connected room with kids on ground level and it was sea facing. Kids could just run out in slippers or without. It is a beautiful resort!
          cherotich m
          am a lady from meru in Kenya..currently doing food and beverage in Nkabune TTI.would like to know if i can join you in July next year for attachment,,this is the best and loving hotel.
          16 November 2016|
          Response from Jerim O | Reviewed this property |
          I don't work in Serena. You may need to contact Serena directly.
          Where you able to spend anytime relaxing on the beach? We were in Mombasa a few years ago and found that we could not enjoy the beach.
          7 April 2016|
          Answer Show all 5 answers
          Response from Abhay D | Reviewed this property |
          Not on the beach but in the garden overlooking the beach, the beach is barelynworth calling a beach it's a small strip
          Room Tips
          "Superior Garden Rooms"
          Read review
          "My room was quiet so I guess the ones away from the public areas are."
          Read review
          "Ask for room with sea view"
          Read review
          "Go for first floor rooms with sea view"
          Read review
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