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Pinewood Beach Resort & Spa

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614 Reviews from our TripAdvisor Community

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There are newer reviews for Pinewood Beach Resort & Spa
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Showing 533: English reviews
Inverness-shire
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 July 2016

We have been staying at Pinewood a few times, last time in 2012. However, I feel compelled to respond to Tasa48 review from 3 weeks ago. With regards to the flowers, they are a food source for the colobus monkeys and perhaps there wasn't a surplus to make the beds look pretty for the tourists, surely not a big deal.... More 

Helpful?
4 Thank Zoe_8
PhilipGM, Guest Relations Manager at Pinewood Beach Resort & Spa, responded to this review

Dear great friends, The fact that you have been here few times and taking time to write this detailed review on your experience with us is also a nice feeling to have you to support us again during and after your holiday. We will never do what we do without the precious feedback like the one you have just gave... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2016

Hello Pinewood, My husband and I are very greatful for a wonderful stay at Pinewood this June/July 2016 for our wedding. The staff at pinewood were really helpful, the services were perfect and our wedding was wonderfully planned with every little detail delicately taken into account from the begining to the end. We are extremely happy and will be recommending... More 

Helpful?
2 Thank Jacinta S
Poole, United Kingdom
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 June 2016

A four day stay was included at the end of our Safari and was booked by our agent. However, I had not realised how far or how long the drive would take from Mombasa airport. The secluded location did at least provide privacy and a wonderful location. I was also unprepared for the humidity and found it overwhelming. The air-conditioning... More 

Helpful?
1 Thank Tasa48
Carosino, Italy
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 May 2016

I spent some days in Holiday in Mombasa and i decided to have a week end in a Resort on the beach with my friends. The place is very beatiful and i spent two wonderful days inside this Resort. Beatiful beach, sea, hotel. The personnel was very professional. Good!

Helpful?
2 Thank ilzazza1981
PhilipGM, Guest Relations Manager at Pinewood Beach Resort & Spa, responded to this review

Dear Guest, Thank you so much for your amazing feed back on your experience with us. Hope to have a pleasure to host you again soon for many more weeks. We will always have a room for you. Best wishes from Mshai Pamela and Pinewood Beach Resort & Spa Team. More 

Nairobi, Kenya
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 April 2016

I was pleasantly surprised with the personalized welcome sign at the reception which preceded the warm welcome I received from the staff. The guest room I stayed in was reflective of a simple but well thought out design, not too small and yet cosy enough. The limited number of power outlets is however suggestive of the age of the facility... More 

Helpful?
1 Thank Leonard K
PhilipGM, Guest Relations Manager at Pinewood Beach Resort & Spa, responded to this review

Dear Mr Leonard, Thank you for visiting our page on trip advisor and for taking time to write one of the most amazing feed-back we ever had.!! Your high-lights and long description of your experience with us is what motivates or rather gives us extra energy to keep up with the pace in this hospitality industry as we continue to... More 

Rwanda
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 April 2016

We spent five days at Pinewood over Easter with three generations of our family and cannot recommend it highly enough as a family friendly, peaceful and comfortable hotel. Pinewood is located on a very quiet and undeveloped part of Galu beach, far from everything and with beautiful long stretches of white sand and calm blue sea and hardly any beach... More 

Helpful?
Thank Sevillanita
PhilipGM, Guest Relations Manager at Pinewood Beach Resort & Spa, responded to this review

Dear Pinewood friends. Many thanks for your detailed review. It is one of the most amazing. I will certainly share with the entire team. Asante sana! We also appreciate the mention of our down side(gripes). We will put our heads together. We learn from opinion. Otherwise, you remain great guests and we all look forward to sharing some time with... More 

Nairobi, Kenya
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 February 2016

We totally loved the place! Went for our honeymoon and were welcomed with a sign saying congratulations to us at the entrance. The staff were all very friendly and helpful. The housekeeper always put pretty flower arrangements on our bed which made it extra special. The food was great! The buffet had a wide enough variety without being overwhelming. They... More 

Helpful?
Thank TeamMozila
PhilipGM, Guest Relations Manager at Pinewood Beach Resort & Spa, responded to this review

You are great guests! What a fantastic review. The way you described our place and your experience is very touching. Hopefully we get a chance to thank you in person. We'll remember to keep aside your special dream steak!! :-) Once again many thanks for choosing Pinewood your best resort for your special holiday.(honeymoon) Congratulations and welcome back. We will... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 February 2016 via mobile

It was an awesome relaxing moment that we had. I loved the service offered, the staff were very friendly and helpful, the ocean view room was the best. The food was well prepared. I loved the themes you had for every day and the beach setting is the best. You could add more games and entertainment

Helpful?
1 Thank Ruth A
Herefordshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 February 2016

This was our second visit to Pinewood and we were slightly worried that our wonderful experience in 2014 might not be repeated. However we should not have worried. This Hotel is still absolutely superb. It is located on Galu Beach which is a long stretch of white sand lapped by the warm Indian 0cean. It is quiet and peaceful with... More 

Helpful?
3 Thank bredamthomas
London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 January 2016

Stayed with family for a couple of nights in Jan2016. Place alright but service lacking at times and variety of food quite limited. Had issues with hot water which took a whole day to be sorted out. Location and layout is good. Beach is very nice.

Helpful?
2 Thank Sheel1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Pinewood Village is a small boutique beach and water sport resort. It is situated on the stunning deserted shores of Galu Beach, one of the finest beaches in Kenya. It is relaxed and informal. Personalised and friendly service is at the forefront. The resort is set amidst heavy tropical flora and palms and attracts the endangered Colobus Monkey and over 100 bird species from the surrounding forest. Hotel newly refurbished jun 2006. ... more   less 

Additional Information about Pinewood Beach Resort & Spa

Address: Diani Beach Road | P.O.Box 90521, Galu Beach, Kenya
Region: Kenya > Coast Province > Galu Beach
Price Range: RM563 - RM1,048 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinewood Beach Resort & Spa 4*
Number of rooms: 58
Reservation Options:
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Also Known As:
Pinewood Beach Hotel Ukunda
Pinewood Beach Resort And Spa
Pinewood Village Beach Hotel
Pinewood Village Beach Ukunda
Hotel Style:
#1 On the Beach Hotel in Galu Beach
#1 Luxury Hotel in Galu Beach
#1 Family Hotel in Galu Beach
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Questions & Answers

Here's what travellers have asked, with answers from Pinewood Beach Resort & Spa staff and other travellers.
7 questions
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Oldham, England, United Kingdom

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Questions? Get answers from Pinewood Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all excellent”
 of 5 bubbles DSNM2014, 27 Aug 2016 | Read review
“For families, take the Baobab Suite, which was spacious, comfortable and quiet with huge living room, balcony and three bedrooms.”
 of 5 bubbles Sevillanita, 7 Apr 2016 | Read review
“Ask for a deluxe or executive suite”
 of 5 bubbles TeamMozila, 28 Feb 2016 | Read review
“If you need Wifi invest in a sim card before you arrive here.”
 of 5 bubbles Susie60713, 11 Jan 2016 | Read review
“all the rooms are excellent”
 of 5 bubbles antonpip, 24 Dec 2015 | Read review
5 of 5
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