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Neptune Palm Beach Boutique Resort & Spa

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Neptune Palm Beach Boutique Resort & Spa
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252 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Nairobi, Kenya
Reviewed 18 December 2015

We spent 5 day, 4 nights at this hotel with whole family and we really enjoyed our stay. The little boys really had fun and were fully engaged the whole day. The pool is absolutely lovely and many hours was spent in it. The food was really good and the chef kept us engaged throughout with different meals. The food...

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Helpful?
Thank Mkenya H H
Saarbrucken, Germany
Reviewed 7 November 2015

Our 1st family trip to Kenya and it was a dream come true. Palm Beach Boutique Resort & Spa In Kenya. The hotel is very nice decorated in local african style, with excellent gardens and amazing sandy beach. It is a stunning location on the Indian Ocean. . Our room was spacious with bathroom, aircondition , big bed, fridge and...

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Thank brian09067
Germany
Reviewed 6 November 2015

We stayed in the hotel for 2 weeks with a Safari in the middle of the stay. The staff of the hotel was very friendly and they tried to make all our wishes possible. Because of the current situation, only a few guests were booked to the hotel family (3 hotels next to each other) and all guests received an...

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Thank Marissa P
Nairobi, Kenya
Reviewed 2 November 2015

Travelled with my husband and two toddlers around October 2015. We stayed there for five nights. This resort is a fairly small hotel but with friendly excellent staff, clean rooms, tasty food and most of all, child friendly environment. I loved the way i could pre-order one of my kids special meals and it could be ready for collection at...

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1Thank Lilian N
Nairobi, Nairobi, Kenya
Reviewed 15 August 2015

Neptune Palm is a lovely fairly small hotel with very friendly staff, beautiful rooms, very decent and interesting food. Staff made a real effort with an amazing barbeque night (for which they spent the entire day setting up), African night and others. Night time entertainment is convenient at the next door hotel which means Neptune is peaceful and quiet so...

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2Thank Emma S
Killarney, Ireland
Reviewed 9 August 2015

This Resort generally has great food, helpful and friendly staff and excellent rooms. The all inclusive deal is great value for money. There is the most beautiful and famous Diani white sand beach stretching for miles which the resort backs onto. As nice as the beach is the beach boys are a constant torment flogging junk and the same pitch...

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Thank Shane R
Nairobi, Kenya
Reviewed 7 August 2015

We were here for 4 nights and trust me - this was LESS... We loved every bit of our holiday here. We had been to the Neptune Village a couple of years back and thus this was our choice of Hotel in the South Coast. We drove down to Coast so you can imagine our Sheer Joy when we entered...

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Thank Rupa J
Nairobi, Kenya
Reviewed 6 August 2015

This was one of the best all inclusive resorts I have experienced in Kenya. I stayed for a week in April 2015. The staff is super friendly, including the chef who made for us special Indian food during the entire stay. The resort entertainers are also very friendly and always up to something fun. One of the best ways to...

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Thank Dhaval P
Charleston, South Carolina
Reviewed 1 July 2015

Our group of 12 stayed here recently as our base for missions on Mombasa's south coast. We were greeted with a glass of fresh papaya juice upon our arrival. The property is laid out nicely with 4 room buildings throughout. The bathrooms are huge and the rooms are comfortable. We had a slight problem with our air conditioner cutting off...

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1Thank GAscrapper
Reviewed 19 June 2015 via mobile

My husband and I spent a week here in May 2015. Our entire experience was amazing! The grounds are beautiful, staff are friendly and accommodating and food is wonderful! The locals on the beach can be pushy but they usually charge less for excursions. Don't speak to them if you don't want to be harassed the entire time you are...

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Thank ChelleCO80

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This hotel is ideal for a relaxing sun&beach holiday or starting point for your adventurous wildlife&sea safaris. Bungalows of four rooms each in a tropical garden with ever flourishing trees and playing monkeys. Bar, pool bar, restaurant. Show cooking is our specialty: tell the cook how you want your meat baked or what ingredients you want in your spaghetti sauce. A daily program of sport, tournaments & shows with our animation team. Kids have their own pool and club. ... more   less 

Additional Information about Neptune Palm Beach Boutique Resort & Spa

Address: | PO Box 696, Galu Beach, Kenya (Formerly SENTIDO Neptune Palm Beach Resort)
Region: Kenya > Coast Province > Galu Beach
Price Range: RM860 - RM1,515 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Neptune Palm Beach Boutique Resort & Spa 4.5*
Number of rooms: 60
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Also Known As:
Sentido Neptune Palm Beach Hotel Ukunda
Neptune Palm Beach Hotel
Neptune Palm Beach Ukunda
Hotel Style:
#2 Luxury Hotel in Galu Beach
#2 On the Beach Hotel in Galu Beach
#2 Family Hotel in Galu Beach
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Questions & Answers

Here's what travellers have asked, with answers from Neptune Palm Beach Boutique Resort & Spa staff and other travellers.
9 questions
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Questions? Get answers from Neptune Palm Beach Boutique Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“garden veiw rooms”
 of 5 bubbles gabersinghr2017, 21 Mar 2017 | Read review
“all rooms are the same size, so 701 to 708 are closest to pool and dining hall.”
  • View of Chalet at Palm.
  • Comfortable bedding, very firm mattress.
 of 5 bubbles AJWanderers, 20 Mar 2017 | Read review
“the double rooms are fabulous n having a balcony is worth it.”
 of 5 bubbles NYCTravelers2014, 9 Jan 2017 | Read review
“Sea view room on the lower floor”
 of 5 bubbles krisdarbar, 13 Nov 2016 | Read review
“702,704 closest to the beach”
 of 5 bubbles 904andr_sp, 16 Oct 2016 | Read review
5 of 5