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Eden Resort

Agoda.comUS$76*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$89*
US$76*
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US$87*
US$87*
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Eden Resort
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555 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Reviewed 10 January 2016 via mobile

...but I expected more from this place. It is quite expensive and does not reach the 4 star or the level the price stipulates. Breakfast is good but you get better lunches and dinners outside the resort. Don't miss CAMI's just 500m north up the road. If you travel in a group and want to have sun chairs next to...

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Helpful?
Thank Klas B
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Klas B, Firstly, thank you so much for choosing Eden Resort and for posting your review on this site. We appreciate your constructive feedback for we know this is mostly for the betterment of our service. And we are sorry if we didn’t manage to exceed your expectations. We hope to have a chance of serving you again in...

Sydney, New South Wales, Australia
Reviewed 5 January 2016 via mobile

We stayed for 4 nights. Room is big and comfortable, deluxe garden view but there is no view. Air con works well. Breakfast is terrible, bar and restaurant not bad right on the beach. The best parts about this hotel is the pool and beach. But if a drive outside actual long beach about 3 dollars in a taxi though

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1Thank Elissa R
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Elissa R, We appreciate your effort in taking time to post a review about your recent stay with us here on Eden Resort. Your constructive feedback about our breakfast service is well noted and the information has already been addressed to our Food & Beverage Team. We’re looking forward to serve you again in the future. Thanks & Best...

Reviewed 2 January 2016 via mobile

We stayed at Eden with family and friends during one week for new years. Welcoming was good and shuttle from the airport worked well. Staff is very nice and friendly. The hotel has a nice setting and a nice beach even if the water quality is better and beaches cleaner at other places on the island. Breakfast was loud and...

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Helpful?
2Thank JohanL83
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Johan L, Thank you for submitting such constructive feedback here on Tripadvisor. We really appreciate the opportunity to have you and your family as our guest. Although we continually try to strive hard for excellence, there are times when guests experience less acceptable service and for that we apologize. We have well noted all of your constructive comments and...

Ashgabat, Turkmenistan
Reviewed 2 January 2016 via mobile

The fit and finish of the resort, food, and service are a flat average, but the location is great. Given that we made last-minute reservations during the busiest time of year, December 29 through January 6, we were just glad to find a decent place, despite the $350/night cost for an ocean front suite. Internet was down for just a...

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Helpful?
Thank ZZAshgabat
Eden Resort P, Owner at Eden Resort, responded to this review

Dear ZZAshgabat, Thank you for your review, we really appreciate that you took time to give us valuable feedback. We are glad to know that your stay with us did not turn out to be a disappointment. Rest assured, that all points you’ve mention about our service is now being addressed to the Management. Hope you are having a nice...

Reviewed 31 December 2015 via mobile

This hotel has a beautiful beach! The rooms are small. Little water pressure with very limited hot water. The bed is as hard as a rock and that is not an exaggeration. Air conditioner works great! Service is slow and they often make mistakes with billing and ordering. Double check your tickets. It took 15 minutes for the bartender to...

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Helpful?
3Thank KLove555
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Klove555, First, let us apologize for you to not have an enjoyable experience with us with respect to your recent stay. It disappoints us the most to read comments like this after the efforts that we have invested in our staff and our property. Klove555, we hope that you would give us chance to serve you again in the...

Reviewed 28 December 2015

The four-star resort? Well, it depends on what is being assessed. Whether accommodation or food. Re the accommodation, it depends on where you are staying in. If it's in bungalows, it can be described as four-stars, but if in rooms, so hardly. Although the rooms are large, well-equipped, they are located in the building, which is directly adjacent to the...

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Helpful?
2Thank Andrea K
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Andrea K, We appreciate you writing about our property and as you can see by the many recent TripAdvisor guest comments, we are maintaining our high standards and exceptional customer service. But as it appears in your review indeed, we fell short. Unfortunately, we are not perfect, but we strive each and every day to provide the very best...

Singapore
Reviewed 28 December 2015

After a wonderful first night’s stay at Salinda Resort, my boyfriend and I proceeded to Eden resort for our last 2 nights in Phu Quoc as Salinda was fully booked. Upon check-in, we were brought to our Ocean View Deluxe Room, but was disappointed to find that it was a pool view instead. (Note that Eden Resort will collect and...

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4Thank yuls_c
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Yuls_C, Firstly let me apologize on behalf of the Eden Resort that you did not enjoy your stay with us, we appreciate your feedback. We know that while an apology will regrettably not change the outcome of your stay with us, I do extend it with all sincerity. We hope that you will also appreciate our honest feedback based...

Gliwice, Poland
Reviewed 25 December 2015

The luxury beach front bungalow was luxury only on pictures. The beach was dirty. A few cockroaches in the bathroom and bedroom were not a pleasant surprise. For the price of over 200$ per night I expected a much better standard. I would definitely look for a different option..

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5Thank AnnMckovsky
Eden Resort P, Owner at Eden Resort, responded to this review

Dear AnnMckosky, Thank you for staying with us. We regret to read that we weren’t able to provide that service you expect during your stay with us here at Eden Resort. We value every guest’s opinion as we want nothing but to deliver that best service to our guests. Rest assured that this situation has been taken care of by...

Reviewed 24 December 2015 via mobile

The resort has a very beautiful beach. It is really enjoyable when I see sunset, take some photos. It is very nice moment. They upgrade my room to Executive Ocean View while I booked Deluxe room. Staff is useful. I highly recommend this resort for the vacation.

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Helpful?
Thank teresah473
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Teresah473, We greatly appreciate your kind words and your recommendation of Eden Resort. Sunset in Phu Quoc never gets old and we are very lucky that Eden’s guests get to enjoy a beautiful sunset on the beach every day. We hope to see you soon! Best regards, Haiah Adam – on behalf of GM

Ho Chi Minh City, Vietnam
Reviewed 24 December 2015

Eden is an ideal choice for us to spend the vacation in Oct. It is near the airport and center. Breakfast is good. The beach is peaceful and beautiful. Our family loves this place so much. Thanks Eden

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Helpful?
Thank vylephuong
Eden Resort P, Owner at Eden Resort, responded to this review

Dear Vylephuong, It was our pleasure to serve you and your family. We are glad know that you have loved this place as much as we have loved serving you. Best Regards, Haiah Adam – on behalf of GM

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Eden Resort Phu Quoc lies on the Western coast of Phu Quoc Island, only moments from the white sand beaches and Turquoise Ocean. Lush tropical gardens surround the breathtaking infinity pool and you'll be just steps from the blissful private beach and surrounding forest and mountains. Truly unwind at the on-site Deluxe Spa with open air pavilions on the winding river that circles the resort. These definitely will bring to our guest exceptional services of a prestigious brand. ... more   less 

Additional Information about Eden Resort

Address: Cua Lap Hamlet, Duong To, Phu Quoc Island, Vietnam
Region: Vietnam > Kien Giang Province > Phu Quoc Island > Duong To
Price Range: RM293 - RM1,181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eden Resort 4*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Booking.com, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Eden Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Eden Hotel Duong To
Hotel Style:
#4 Top resorts Hotel in Duong To
#5 Luxury Hotel in Duong To
#5 Spa Hotel in Duong To
#6 On the Beach Hotel in Duong To
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Questions & Answers

Here's what travellers have asked, with answers from Eden Resort staff and other travellers.
8 questions
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Questions? Get answers from Eden Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a balcony, don't choose the new building.”
eplpaho, 15 Apr 2017 | Read review
“Garden View offered both sea and garden views with balcony.”
alio134, 3 Mar 2017 | Read review
“Ocean view is best”
  • view from the balcony
T4550KXnickr, 27 Feb 2017 | Read review
“Every room is good, there are no "2nd class rooms"”
  • Garden view Deluxe accommodation
MartinS168, 24 Feb 2017 | Read review
“Ask staff for recommendations of seafood BBQ places in town but not in the night market. You'll find a better atmosphere, food and prices”
devis0n, 19 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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