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After all of the thing we heard about this Resort Group in whole Vietnam for good service, I believe right to choose but it's not. Terrible service, the only one thing can accept is the girl receptionist try to do best for us to fix...More
False claim.When we arrived, we were told that the Xmas eve compulsory dinner was not available. I thought nothing of it, but the next day I enquired about the restaurant, and was told that, apart from breakfast, it was closed and there was no bar....More
My partner and I booked a room in this resort for 7 nights but left after 4 due to numerous issues.
Firstly the beds were extremely hard and uncomfortable so it was near impossible to get a full nights sleep.
The water pressure in the...More
This is a cutie little resort. I like mostly everything about this place, garden, swimming pool makes the view whole a lot better, thier breakfast was great, location also very well, receptionist very friendly.
Except when we checked the whole bath room was all wet,...More
Thank Matilda N
Response from Atino N, Manager at Hoi An Phu Quoc ResortResponded 6 July 2017
thank you so much for your choosing. Your great review is an inspiration for us to continue striving to deliver exceptional service and to create an unforgettable experience for all our guests. Again, thank you very much for your staying with us and our team...More
A pleasant stay.Rooms a bit run down, and a fair walk to the beach when it's hot. Breakfast was great with lots of choice. Quiet location,with option to hire scooters at hotel. Cheaper rooms are fairly similar to more expensive ones i.e. pool view.More
1 Thank robjc1
Response from TracyLe2014, Manager at Hoi An Phu Quoc ResortResponded 22 April 2017
Thank you so much for your stay at HoiAn PhuQuoc reosrt and You’ve made my day to read your great comments on the TripAdvisor community. I am very happy to hear that our staff and service met your needs and expectations. Your great review is...More